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Jack Dunn

Member Jack Dunn 4 Likes Are You Doing Business On The Internet Or Are You Just Online?

BDC, Internet Department, Web Sites. Yes it seems that dealers are really jumping in on doing business in the 21st century. Me too. I am always looking for ways to spread the word,…

Blog Are You Doing Business On The Internet Or Are You Just Online? 3 Likes Let Your Eyes See, Your Brain Think, And The…

video Let Your Eyes See, Your Brain Think, And The… 1 Like Choosing The Process (9th in the Choosing Series)

In recent articles, in training, and in other discussions, I've commented that monkeys can close deals. Now, when I say this in front of a live audience, I am looking for an expected reaction so…

Blog Choosing The Process (9th in the Choosing Series) 3 Likes

Choosing Honesty (7th in the Choosing Series)

I want to talk about honesty among those of us in the profession. Before you get all hot and bothered, I'm not referring to how you do your business. We all know that the vast majority…

Blog Choosing Honesty (7th in the Choosing Series) 2 Likes Which Would You Choose For Your Dealership If you could only have one choice in selecting your sales staff, which would you prefer - Trainable or "Experienced?" Tell me why. Discussion Which Would You Choose For Your Dealership 3 Likes Why Dealers Can't Be Doing Follow-up

video Why Dealers Can't Be Doing Follow-up 1 Like Successful after 60 days

video Successful after 60 days 1 Like Choosing The Prize (The 6th of the Choosing Series)

Modesty is over-rated.

It's okay to stand in front of the mirror or your peers and proclaim that you're going for sales person of the month. It's okay to claim to achieve the highest…

Blog Choosing The Prize (The 6th of the Choosing Series) 2 Likes Choosing Persistence (5th In the Choosing Series)

"I will persist until I succeed."

That was the first line in the Scroll Marked lll in Og Mandino's classic, "The Greatest Salesman In The World." Having had the privilege of being…

Blog Choosing Persistence (5th In the Choosing Series) 1 Like Don't Get This Free Book And It Will Cost You A Fortune

When I'm speaking at a convention or large sales seminar, a common question I…

Blog Don't Get This Free Book And It Will Cost You A Fortune 4 Likes If You Could Only... When you find yourself having a less than fantastic week on the road, or see frustration rear its ugly head, do you ever say, "If I could only train one thing to get through to these people..."? Jus… Discussion If You Could Only... 3 Likes The Imporatance Of A Pre-Planned Sales Proce…

video The Imporatance Of A Pre-Planned Sales Proce… 1 Like John Fuhrman

Member John Fuhrman 5 Likes Managing Customer Expectations When Leaving…

video Managing Customer Expectations When Leaving… 1 Like How Long Should Your Customer Have To Wait?

video How Long Should Your Customer Have To Wait? 1 Like How's Your Traffic?

video How's Your Traffic? 1 Like Choosing Professionalism (4th In The Choosing Series)

We've all seen ads looking for sales pros. Dealer web sites invite us to meet their "professional" staff. Customers all want to be handled "professionally." Yet, there is still a perception…

Blog Choosing Professionalism (4th In The Choosing Series) 1 Like

John Fuhrman - Creating Customer Feelings

video John Fuhrman - Creating Customer Feelings 1 Like Automotive Training Professionals

Group Automotive Training Professionals 12 Likes It Shouldn't Cost To Be Compliant Without spending too much time stuck on memory lane, I look back on some of the first cars I sold when I started in the business. There was a bill-of-sale, odometer statement for the trade-in, maybe… Blog It Shouldn't Cost To Be Compliant 2 Likes

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