We've all seen ads looking for sales pros.  Dealer web sites invite us to meet their "professional" staff.  Customers all want to be handled "professionally."  Yet, there is still a perception…

Business has begun to pick up.  You've lost some people due to the previous year's slow down.  You've added a franchise.  You want more coverage.  All of these are legitimate reasons to begin a…

It's Monday morning and I'm getting ready for a new adventure.  While I'll still be working with dealers to help them staff up and train, I'll be responsible for marketing and delivering on my…

Kids are expensive.  I know, tell me something I don't know.  But, I thought it would get easier as they grew.  WRONG!  As I set my daughter up in her first apartment at college, the bare…

Do as I say, not as I do.  How many times have we been in situations just like that and walked away scratching our heads?  Managers and dealers tell us that we need to increase volume, raise…

One exercise we use in our training at The Dealer Resource Group is to show our students what type of investment is required to open a franchise auto dealership.  We discuss land costs, buildings…