DealerELITE's Likes
October 2013
In my sessions at conferences, I discuss the importance of measuring and…
Improvement is a universal theme. We all want to be better… to do better. We…
During a game, athletes don’t have time to get hung up on a good or…
Blog Success Comes From Short-term Memory Loss 1 Like Thanks for the Memories What was the last restaurant you ate at? Did you tell anyone about it? Why?…
September 2013
Let’s face it the smartphone has become an epidemic, but what…
Blog What Customers Are Actually Doing On Their Phones 1 Like Training Video #28 Why Dealerships Struggle…
Ask most people to describe a sales person, and likely as not, you'll find yourself deluged by words like…
Blog The Truth, the Whole Truth, and Nothing But the Truth: Why Sales People Lie to their Clients - and Why You Need to Stop 3 Likes Intrinsic MotivationAre you ready for another dose of the Hard Facts
In this week's episode we focus on your employees and what keeps them excited each day. Everyone needs motivation to reach success. Do you…
Blog Intrinsic Motivation 1 Like Handling “Showrooming” ConsumersWhat is “Showrooming” you…
Blog Handling “Showrooming” Consumers 1 Like Healthy Habits = Higher ProfitabilityFor dealers, productivity is a key element in our quest for profitability. Dealers expend unlimited resources on vendors who guarantee increased productivity. Whether purchasing the newest…
Blog Healthy Habits = Higher Profitability 8 Likes Manage Now, Market LaterThere’s a proverbial saying that when it comes to the car…
Blog Manage Now, Market Later 3 Likes Sales: The 3 Levels of Customer LoyaltyBefore you get started reading this, let me warn you that it is about twice as long as my normal posts, over 1200 words. I got started and the words just started flowing. I hope you find this…
Blog Sales: The 3 Levels of Customer Loyalty 4 Likes DON'T PANIC! SEO ISN'T DEAD!
RUN! THE SEO SKY IS FALLING! ROLL UP THE SIDEWALKS! SEO'S FIND A NEW…
Blog DON'T PANIC! SEO ISN'T DEAD! 6 Likes What are the essentials of a good blog?Quite often businesses, including car dealerships, feel that the fact that a blog exists is enough to generate results, but this just isn’t the case. A good blog will drive business and produce…
Blog What are the essentials of a good blog? 1 Like Acquisition and Retention Get Married A new…
As I am writing this post I am sitting in the customer lounge at a car dealership. I cant help but notice the continued lack of professionalism that is happening on the sales floor. I have watched…
Blog Sales Team tips! 4 Likes Training Video #27 Why Dealerships Struggle…
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