DealerELITE's Likes

August 2013

Who is the best Trainer out there? Who would you recommend for an onsite trainer. We might be looking into a trainer but a lot to choose from. Are the online classes a good way to go or someone in person? Click Here new Page Discussion Who is the best Trainer out there? 4 Likes Objections Step 3 Seek Acknowledgement - Par…

video Objections Step 3 Seek Acknowledgement - Par… 3 Likes AutoCon2013 Auto Connections Automotive Conf…

video AutoCon2013 Auto Connections Automotive Conf… 1 Like Automotive Sales Training - Why Dealerships Struggle: Part 2

In part one of this series of why dealerships struggle, I covered some essential tips of hiring the right team members. Nothing happens until you have the right people. In this article I…

Blog Automotive Sales Training - Why Dealerships Struggle: Part 2 5 Likes Why a “Satisfied” Customer is Unacceptable

I came across an…

Blog Why a “Satisfied” Customer is Unacceptable 2 Likes Automotive Sales Training - Why Dealerships Struggle: Part 1

In what now can be considered a good selling market and what many predict will soon be a booming market, there are many dealerships underperforming and even mightily struggling.…

Blog Automotive Sales Training - Why Dealerships Struggle: Part 1 5 Likes The Importance of Preparation - Part 3

video The Importance of Preparation - Part 3 3 Likes

July 2013

Interview with Craig Monaghan, President/ CE…

video Interview with Craig Monaghan, President/ CE… 4 Likes Objections Step 1 Acknowledge - Part 6

video Objections Step 1 Acknowledge - Part 6 3 Likes 6 Elements of Success in the Service Department

There are 6 elements to success in the service department, all centering…

Blog 6 Elements of Success in the Service Department 1 Like What’s The Most Important Thing in LIFE?

Winning is very IMPORTANT. I've done my share of winning. Finishing First. The Gold Medal Performance etc., but putting all that aside, what's REALLY the MOST IMPORTANT…

Blog What’s The Most Important Thing in LIFE? 1 Like Take care of the relationship

There is a unique relationship between a customer, salesperson, and Finance Manager. It’s easy for dealers to forget that the customer experience is beholden to the dynamics…

Blog Take care of the relationship 7 Likes Automotive Sales Training - Swim With a Dolphin

One idea to improve sales that most people don’t want to talk about is the ability to recharge your batteries. Salespeople who run on low batteries don’t perform as well as when they are charged…

Blog Automotive Sales Training - Swim With a Dolphin 3 Likes Do you have a dealership’s Policy on anti-discrimination, fair lending, and equal access to credit?

Last week I had the experience of visiting with dealers in a well-known city in New York. I figured that they would be a 21^st Century dealers in tune with all the latest regulations and…

Blog Do you have a dealership’s Policy on anti-discrimination, fair lending, and equal access to credit? 4 Likes Check out NCM's Institute Blog: Dealer Beware: Pitfalls of Selecting the Wrong Contractor or Subcontractor

Written By: Dennis Kane

I have seen a significant number of high value claims as a result of contractors or subcontractors not carrying insurance or…

Blog Check out NCM's Institute Blog: Dealer Beware: Pitfalls of Selecting the Wrong Contractor or Subcontractor 3 Likes How Being Delusional Can Make You More Productive

I came across an…

Blog How Being Delusional Can Make You More Productive 9 Likes What is the Best process to Sell From Instoc… dE member's I need advise... What are some of the best ways to get your salespeople to sell instock units? We are to fast to say we can go get what you want. How do you change the culture to sell… Discussion What is the Best process to Sell From Instoc… 2 Likes The Five Things We Can Learn From Sharknado

July 2013 saw history happen -- and it happened with flying sharks. The Syfy…

Blog The Five Things We Can Learn From Sharknado 2 Likes Alexi Venneri

Member Alexi Venneri 1 Like A Little Bit Goes A Long Way

The new 50^th anniversary Lamborghini Veneno carries a price tag of $3.9 million, making it one of the most expensive cars ever produced. It sits on a $400,000…

Blog A Little Bit Goes A Long Way 3 Likes Scripting Our Objection Responses - Part 4