DealerELITE's Likes

September 2012

From the NCM Institute Blog: Are You Ignoring Your Training Needs?

Early in my retail automotive management career (back in the late 1960’s), I was fortunate to meet a renowned sales and management trainer. His name was Clint McGhee, and his training disciplines…

Blog From the NCM Institute Blog: Are You Ignoring Your Training Needs? 2 Likes The Spheres of DiMaggio

Yeah, I’m talking about baseball, kind of: When we’re in a rut, or when we…

Blog The Spheres of DiMaggio 2 Likes Don't change your CRM, change your CRM cultu… I've spent the recent weeks looking for the "perfect" CRM tool. I found one with a great bell, another with an amazing whistle, and the one I especially liked had the shiniest widget I've ever seen.… Discussion Don't change your CRM, change your CRM cultu… 5 Likes Microsites/SEO keyword optimization I'm looking for expert advise on how to begin buying microsites and how to manage them properly to maximize SEO. Also, we pay for basic SEO but wanted to know the benefits/success stories of dealers… Discussion Microsites/SEO keyword optimization 3 Likes Are you just training them OR are you developing a culture? There is an enormous difference between training the people in your organization and actually developing a culture within your organiza…

Are you just training them OR are you developing a culture?

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Blog Are you just training them OR are you developing a culture? There is an enormous difference between training the people in your organization and actually developing a culture within your organiza… 3 Likes Bringing comfort back to buying

video Bringing comfort back to buying 1 Like AutoCon2012 Workshop - Dealer Compliance in a Digital Age

After reading Mike Myers' excellent post AutoCon Summary and FREE…

Blog AutoCon2012 Workshop - Dealer Compliance in a Digital Age 4 Likes Don Reed "Service Advisor Training...Expense…

video Don Reed "Service Advisor Training...Expense… 3 Likes The Death of the BeBack (Fight)!

Mathematically and certainly, the BeBack Fight is dead. JD Power shows us in…

Blog The Death of the BeBack (Fight)! 2 Likes My Momma Lied to Me

19 years old, walking down Huron Street in Ann Arbor, Michigan, 2,100 miles…

Blog My Momma Lied to Me 1 Like Do what you do...WELL

"If you can't paint by number, you are probably not called to redecorate the Sistine Chapel."

Don't live a life of frustration by…

Blog Do what you do...WELL 3 Likes From the NCM Institute Blog: Managing Change at Your Auto Dealership - Part 1

I’m sure you’ve heard this theme over and over: the automotive retail world we work in today is in continual flux, requiring continual adaptation and an unprecedented acceptance of…

Blog From the NCM Institute Blog: Managing Change at Your Auto Dealership - Part 1 2 Likes Overcoming "I'll think it over"

video Overcoming "I'll think it over" 2 Likes Don't forget the Eighth Element in the Modern Automotive Consumer Journey

Don't forget the Eighth Element in the Modern Automotive Consumer Journey

By…

Blog Don't forget the Eighth Element in the Modern Automotive Consumer Journey 2 Likes Gabriel Tubiolo

Member Gabriel Tubiolo 3 Likes Mark Hergert

Member Mark Hergert 2 Likes Dealer Principal, Paul Sansone Jr. Will Be A Speaker At The Internet Sales 20 Group in October 23-25

http://www.internetsales20group.com…

Blog Dealer Principal, Paul Sansone Jr. Will Be A Speaker At The Internet Sales 20 Group in October 23-25 4 Likes The Fast Changing Retail Reality of ‘Adapt or Die’--- Which Are You Doing?

You knew retail was changing, right? Who is ahead of the game at retail today…

Blog The Fast Changing Retail Reality of ‘Adapt or Die’--- Which Are You Doing? 2 Likes If Referrals Close At Higher Rates Than Internet Leads - Do You Want More Referrals?

One day a received a call from Paul Sansone Jr., a well known name in…

Blog If Referrals Close At Higher Rates Than Internet Leads - Do You Want More Referrals? 1 Like Selling cars can be difficult ! Selling cars can be difficult if you are not following the sales process. So, when I meet individuals interested in automobile sales training, I quickly get them focused on the sales process. If you… Discussion Selling cars can be difficult ! 2 Likes Labor Day Tips for Boosting Your Business Growth