Nearly every week someone says "What's new?" in the Fixed Ops Training world as if there is something wrong with what works.

And every week, the answer is the same. When it comes to Fixed…

I just got finished with a fun session at the Innovative Dealer Summit in Denver and as promised to the DE community, I'll be doing a video on the topic. We decided to do it in the form of a…

(I wrote this article a couple of weeks ago while in the service waiting area of a franchised dealership in Eastern Washington; though in order to fully grasp my points, imagine that I wrote it…

Exactly NOT what you are…

If you haven’t heard, there is a bit of political campaigning going on right now.  Candidates are using every medium of communication to engage potential voters.  They are using the social…

The following is a great article from women-drivers.com, speaking to dealerships about the power of being women-friendly.

What are you and your team doing to target the female…

If you were afforded the opportunity to work at a dealership under the…

Post one of ten posts I will be making leading up to Digital Dealer…

by Tamara Lischer