We've all heard that expression, "The tail is wagging the dog." In retail, that usually means our sales staff is dictating management rather than the other way around. Usually, the fix occurs when…
Blog Whose Tail IS It Anyway? 1 Like Weekly Sales Tip #7: Why Salespeople Fail -…Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the…
Blog Used Vehicle Depreciation Increases 1 Like Attribution: Do Auto Dealers Really Know What’s Happening? Things have changed considerably with the state of marketing measurement and we…
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Blog Training New Hire to Impact the Bottom Line (video) 2 Likes Jennifer LockmanEducation is the process of facilitating learning. It is the acquisition of knowledge, skills, values, beliefs, and habits. Training is teaching or developing skills…
Blog 5 Top Training Programs for Students Studying an Automotive Trade 3 Likes Communication: The Glue that Holds Teams Together(P…
I have a friend who is in his early 50’s and has been enjoying the hell out of life. Whereas every day, I myself want to eat doughnuts and chicken wings, I never eat donuts and chicken wings. What…
Blog The Writing Is On The Wall! 1 Like What Stops Success - by David LewisBlack Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, released its Used Vehicle Retention Index for…
Blog BLACK BOOK USED VEHICLE RETENTION INDEX SEES MORE GAINS IN JUNE 2 Likes Women in Automotive Conference
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Women in Automotive Conference
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