"I'm really glad you shared this. If more customers knew the importance of certain tires and knew what speed ratings meant, I'm confident they would pay more for the added safety. I hope more dealers follow your example here.
-Mike
J&L…"
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David L. Newman
- Male
- Mckinney, TX
- United States
- Dealer Tire
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David L. Newman's Page
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Mike Sheehy commented on David L. Newman's blog post Would You Remove Safety Items from a Vehicle Because the Customer Requests It?
David L. Newman posted a blog postWould You Remove Safety Items from a Vehicle Because the Customer Requests It?
I know this question seems ridiculous; of course you wouldn’t. This would not only be harmful to the customer and any of their passengers, but would also affect unsuspecting future owners who will be impacted by a decision they did not make. And then there are the legal ramifications! There is legal precedence for the customer not being held responsible for making safety-related decisions; one court in California ruled that the customer is not qualified to determine what is safe and unsafe, and…See More
David L. Newman commented on Jim Leman's group Christian Auto Industry Professionals"The Holy Spirit is my constant Companion; He has continued to remind me that He is more than able to bring to remembrance all of the things that Christ said. This truly is an amazing life."
David L. Newman joined Jim Leman's group
Christian Auto Industry Professionals
An uplifting forum for those in the auto industry who believe in or are curious about the integrity of the Holy Bible and in the resurrection of Jesus Christ and baptism in the Holy Spirit.
Profile Information
- Which best describes you?
- Trainer
- What company do you work for (or own)?
- Dealer Tire
- What is your current position within your organization?
- Tire Service Advisor
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- http://www.dealertire.com
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- http://Michelin, BFGoodrich, Uniroyal, Goodyear, Dunlop, Pirelli, Y...
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- http://e-mail: dnewman@dealertire.com
- How did you specifically hear about dealerELITE? If referred, who?
- Robert Grant at Crest Infiniti
- Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
- Ride quality and tire wear expert with over 15 years of hands on experience, including performing training at a regional level.
Turn-Around Specialist/Center Manager for Tire Kingdom, Tires Plus, Firestone, Goodyear, CarQuest Auto Parts and others. Employ a systems-approach to facilities/staff improvement, adapting processes to circumstances with surprising results.
David L. Newman's Blog
Would You Remove Safety Items from a Vehicle Because the Customer Requests It?
Posted on June 15, 2010 at 3:47pm 1 Comment 0 Likes
I know this question seems ridiculous; of course you wouldn’t. This would not only be harmful to the customer and any of their passengers, but would also affect unsuspecting future owners who will be impacted by a decision they did not make. And then there are the legal ramifications! There is legal precedence for the customer not being held responsible for making safety-related decisions; one court in California ruled that the customer is not qualified to determine what is safe and unsafe, and… Continue
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