Richard Keeney
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  • Daphne, AL
  • United States
  • The MarKee Group
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Richard Keeney posted a blog post

"One More" by David Martin

I would like to recommend a very important philosophy that you should incorporate into your daily sales regiment. The concept is called “One More”. At its heart, it simply means that when you think you are done, do one more. One more what, you ask? One more phone call, one more email, one more text, one more social engagement, one…See More
Mar 26
Richard Keeney posted a blog post

The Best "Last Two" Questions to Ask BEFORE Getting the Proposal by Richard Keeney

It is my belief that these two questions need to be asked every time before leaving the customer to get a proposal from management.Next to the last question to ask the customer before getting up to go for desk assistance: “Is there any additional equipment you want me to factor into your proposal?”  You have given the…See More
Feb 27
Richard Keeney posted a blog post

How NOT to Ask For the Business by Richard Keeney

First off, I’m not painting all salespeople with a wide brush here. Face it, it may be human nature for some to lack the conviction when they have a good bit of doubt about the anticipated customer's reaction to a proposal. I'm not insinuating that most salespeople are lacking conviction when serving the proposal to customers. …See More
Jan 23
Richard Keeney posted a video

Recharge with Richard #10 - Maximizing Money Down! Cha-Ching

Richard Keeney, co-founder of The Mar-Kee Group explains the significance of aiding automotive dealership customers in understanding why its smart to put mon...
Jan 10
Richard Keeney posted a video

Recharge with Richard #9 - Don't Just Focus on the Math! State the Solutions You're Providing!

Richard Keeney, co-founder of The Mar-Kee Group provides a valuable strategy and tool that helps the customer to see the wisdom of the transaction. We're put...
Dec 13, 2017
Richard Keeney posted a video

Recharge with Richard #6 - Tribal Knowledge ONLY Could Limit Growth

Richard Keeney, co-founder of The Mar-Kee Group discusses why you need to keep your sales training fresh, up-to-date, and on a consistent basis! The Mar-Kee ...
Dec 6, 2017
Richard Keeney's video was featured

Recharge with Richard #4 - Presenting the Proposal with Confidence!

The power a sales consultant has when serving the proposal could make or break the deal! The Mar-Kee Group provides outstanding Sales, Service, and Managemen...
Oct 26, 2017
Richard Keeney posted videos
Oct 23, 2017
Richard Keeney posted videos
Oct 20, 2017
Richard Keeney posted a blog post

One Simple Phone Tip to Better Handle "What Time Do You Close?" by Richard Keeney

Do you really know how your salespeople are answering this question:  “What time do you close?”If you close at 8:00 and the salesperson simply answers “We close at 8:00”, then plan on staying late more often than necessary.  Now don’t get mad at the salesperson, they know they better work around the customer’s schedule.…See More
Oct 17, 2017
Richard Keeney posted a blog post

How to Score Big at Handling Sales Objections by David Martin

Any discussion on objections would have to start with a simple, yet profound, premise. Contrary to what some may think, closing is not a singular event.  It is a…See More
Sep 7, 2017
Richard Keeney's video was featured

Recharge with Richard #8 - A Powerful Tool to Boost Morale in the Dealership

Stephen Covey's book "Speed of Trust" could be a game-changer in boosting morale in your dealership. Presented by Richard Keeney, co-founder of the Mar-Kee G...
Aug 7, 2017
Richard Keeney posted a video

Recharge with Richard #8 - A Powerful Tool to Boost Morale in the Dealership

Stephen Covey's book "Speed of Trust" could be a game-changer in boosting morale in your dealership. Presented by Richard Keeney, co-founder of the Mar-Kee G...
Aug 3, 2017
Richard Keeney's blog post was featured

10 Rules of Effective Electronic Communication by David Martin

With electronic communication as one of the major ways we communicate, it’s imperative for your team to pay close attention to what they are saying to customers and how it may be conveyed. Communication involves 3 things: words, voice inflection and body language. As such, the verbal communication of words alone only count for 7% of the message being received. The emotion behind the intent is not conveyed through electronic communication. This is why more attention is needed to effectively…See More
Jul 10, 2017
Richard Keeney posted a video

Recharge with Richard #7 - BEFORE Sending Another Email or Text

Richard Keeney, co-founder of The Mar-Kee Group discusses an important tip for optimum electronic communications. Related blog post: http://www.markeegroup.c...
Jul 6, 2017
Richard Keeney posted a blog post

14 Tips on How Sales Managers Can Lead by Example by Richard Keeney

When it comes to sales management training for vehicle sales, I’m reminded of a quote I recently read by John Wooden, “The best leadership tool you have is to lead by example.” Every day I see people bending the rules to fit their desires. For example, in my neighborhood I see people intentionally run stop signs.…See More
May 11, 2017
Richard Keeney's blog post was featured

"I Want to Think About It" - Most Common and Vague Objection by Richard Keeney

It's understandable that customers often need our help to find closure on a specific vehicle. The most common and vague objection is agreeably "I want to think about it."These are the five reasons why we believe the customer says that.1. Uncomfortable with price issues2. Uncomfortable with you or the…See More
Apr 30, 2017
Richard Keeney posted blog posts
Apr 28, 2017
Richard Keeney posted blog posts
Apr 21, 2017

Profile Information

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Trainer
What company do you work for (or own)?
The MarKee Group
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Owner
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http://markeegroup.com
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http://www.facebook.com/markeegroup/
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http://https://www.linkedin.com/company/markeegroup
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email
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Blog posts with insight for Automotive dealers, managers, sales, service, F & I.

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Richard Keeney's Blog

"One More" by David Martin

Posted on March 26, 2018 at 5:30pm 0 Comments

I would like to recommend a very important philosophy that you should incorporate into your daily sales regiment. The concept is called “One More”. At its heart, it simply means that when you think you are done, do one more. One more what, you ask? One more phone call, one more email, one more text, one more social…

Continue

The Best "Last Two" Questions to Ask BEFORE Getting the Proposal by Richard Keeney

Posted on February 27, 2018 at 12:30pm 0 Comments

It is my belief that these two questions need to be asked every time before leaving the customer to get a proposal from management.

Next to the last question to ask the customer before getting up to go for desk assistance:

 …

Continue

How NOT to Ask For the Business by Richard Keeney

Posted on January 23, 2018 at 11:30am 0 Comments

First off, I’m not painting all salespeople with a wide brush here. Face it, it may be human nature for some to lack the conviction when they have a good bit of doubt about the anticipated customer's reaction to a proposal. …

Continue

One Simple Phone Tip to Better Handle "What Time Do You Close?" by Richard Keeney

Posted on October 18, 2017 at 5:00pm 0 Comments

Do you really know how your salespeople are…

Continue

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Technician Certifications Matter

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ELEAD1ONE Releases Free eBook: The Auto Dealer’s Guide to Digital Retailing

Posted by Bill Wittenmyer on April 24, 2018 at 12:48pm 0 Comments

Atlanta, GA – April 24, 2018 – ELEAD1ONE today released a free eBook called “The Auto Dealer’s Guide to Digital Retailing.” Designed to be a resource for dealers, the eBook presents an…

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Success in Professional Sales Podcast: Episode 25- Never Stop Dating Your Customers

Posted by Jeff Cowan on April 24, 2018 at 12:00pm 0 Comments

This week, Jeff discusses a golden sales rule: never stop dating your customers! By "dating", you are staying loyal, engaged, building rapport, and showing expert salesmanship. Some simple ways include writing a handwritten thank you note, making…

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