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Richard Keeney
  • Male
  • Daphne, AL
  • United States
  • The MarKee Group
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Richard Keeney's Page

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Richard Keeney's video was featured

Recharge with Richard #6 - Tribal Knowledge is HURTING Your Sales - YouTube

Richard Keeney, co-founder of The Mar-Kee Group discusses why you need to keep your sales training fresh, up-to-date, and on a consistent basis! The Mar-Kee...
Monday
Richard Keeney posted a video

Recharge with Richard #6 - Tribal Knowledge is HURTING Your Sales - YouTube

Richard Keeney, co-founder of The Mar-Kee Group discusses why you need to keep your sales training fresh, up-to-date, and on a consistent basis! The Mar-Kee...
Jun 19
Richard Keeney posted a blog post

14 Tips on How Sales Managers Can Lead by Example by Richard Keeney

When it comes to sales management training for vehicle sales, I’m reminded of a quote I recently read by John Wooden, “The best leadership tool you have is to lead by example.” Every day I see people bending the rules to fit their desires. For example, in my neighborhood I see people intentionally run stop signs.…See More
May 11
Richard Keeney's blog post was featured

"I Want to Think About It" - Most Common and Vague Objection by Richard Keeney

It's understandable that customers often need our help to find closure on a specific vehicle. The most common and vague objection is agreeably "I want to think about it."These are the five reasons why we believe the customer says that.1. Uncomfortable with price issues2. Uncomfortable with you or the…See More
Apr 30
Richard Keeney posted blog posts
Apr 28
Richard Keeney posted blog posts
Apr 21
Richard Keeney's blog post was featured

10 Rules of Effective Electronic Communication by David Martin

With electronic communication as one of the major ways we communicate, it’s imperative for your team to pay close attention to what they are saying to customers and how it may be conveyed. Communication involves 3 things: words, voice inflection and body language. As such, the verbal communication of words alone only…See More
Apr 14
Richard Keeney posted blog posts
Apr 14
Richard Keeney's blog post was featured

The "Art" of Voicemail by Richard Keeney

With email and texting being the dominant forms of communication these days, we must remember that a good old fashioned phone conversation can be much more effective, helpful and personal.Some on your staff may suffer from being a bit phone-shy, but in an industry dependent on following up on sold and non-sold…See More
Apr 8
Richard Keeney posted blog posts
Apr 7
Richard Keeney's 2 blog posts were featured
Mar 30
Richard Keeney posted blog posts
Mar 30
Richard Keeney posted a video
Mar 27
Al Stidham commented on Richard Keeney's blog post 25 Quick Tips from an Expert Car Salesman from a Successful Dealership in Illinois
"Great post.   "
Mar 27
Mark Handlon commented on Richard Keeney's blog post 25 Quick Tips from an Expert Car Salesman from a Successful Dealership in Illinois
"Great insights Rex! Thank you for sharing."
Mar 27
Richard Keeney posted blog posts
Mar 24
Richard Keeney posted a video

Boot Camp Training for Automotive SALES

Have an employee that needs a strong sales process foundation? 90-Day Boot Camp is the MOST IMPORTANT training you could provide a new hire, struggling emplo...
Mar 16
Richard Keeney posted a blog post

3 Strategies to Improve Vehicle Sales Gross Immediately by Richard Keeney

As negotiations are an expected part of the vehicle buying process, there are three strategies we advocate doing often and consistently to increase your sales gross and reduce many of deal-cutting concessions.Depending on how you respond to a customer will determine if you get the deal and how comfortable the…See More
Mar 16
Richard Keeney is now a member of DealerELITE.net
Mar 1
Richard Keeney posted a blog post

The Mar-Kee Group’s David Martin to Present Handling Objections Workshop at NADA

January 1, 2017 — The Mar-Kee Group announced that 10-time National Automotive Dealers Association speaker and President of the Mar-Kee Group, David Martin, will present a sales training workshop, “Marketing Opens the Door: Closing Seals the Deal” at the 2017 NADA Conference & Expo. "Yesterday's closing…See More
Jan 2

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
The MarKee Group
What is your current position within your organization?
Owner
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http://markeegroup.com
What is your Facebook page/URL?
http://www.facebook.com/markeegroup/
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http://https://www.linkedin.com/company/markeegroup
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email
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Blog posts with insight for Automotive dealers, managers, sales, service, F & I.

Richard Keeney's Videos

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Richard Keeney's Blog

Dealers & Managers: Fire LESS — Look in the Mirror MORE by Richard Keeney

Posted on June 6, 2017 at 5:00pm 0 Comments

There are many managers who have given up on the bottom twenty percent of their sales team, and have stopped trying to salvage that person’s employment.

This is especially…

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14 Tips on How Sales Managers Can Lead by Example by Richard Keeney

Posted on May 11, 2017 at 5:30pm 0 Comments

When it comes to sales management training for vehicle sales, I’m reminded of a quote I recently read by John Wooden, “The best leadership tool you have is to lead by example.” Every day I see people bending the rules to fit their desires. For example, in my neighborhood I see people…

Continue

"I Want to Think About It" - Most Common and Vague Objection by Richard Keeney

Posted on April 28, 2017 at 4:53pm 0 Comments

It's understandable that customers often need our help to find closure on a specific vehicle. The most common and vague objection is agreeably "I want to think about it."

These are the five reasons why we believe the customer says that.

1.…

Continue

The Pain of Selling Without a Clue by Richard Keeney

Posted on April 28, 2017 at 4:37pm 0 Comments

Knowing all the facts about a buyer makes a desk manager's job much more effective. A more successful outcome can be engineered from discovering the customer's motivations, desires, and if there is much competition for a particular deal. Having your sales team implement the Customer Assistance Sheet in…

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Blog Posts

Is Your Express Service Actually Express?

Posted by David Lewis on June 22, 2017 at 2:18pm 1 Comment

Express Service is a way to build growth in your service departments numbers and profits. This is a big need today as so many of our customers end up going to secondary maintenance facilities for this work. This is draining much of the customer…

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How Much Does it Cost to Develop a Mobile App

Posted by Alex Black on June 22, 2017 at 7:00am 0 Comments

What is the cost of the mobile app truly based on? This mobile app development cost breakdown in 6 factors prove that the high-quality app development will not be cheap, but keep in mind, the result is worth paying for. …

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