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Robin Cunnigham
  • Overland Park, KS
  • United States
  • NCM Associates
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Latest Activity

Robin Cunnigham's 2 blog posts were featured
May 23
DealerELITE commented on Robin Cunnigham's blog post There Is Good Failure and There Is Bad Failure
"Thank you for sharing "
May 22
Robin Cunnigham's 2 blog posts were featured
May 22
DealerELITE liked Robin Cunnigham's blog post Good Failure and Bad Failure, Part II
May 22
Robin Cunnigham posted a blog post

Good Failure and Bad Failure, Part II

I recently wrote a blog for NCM, Up to Speed, titled: There is Good Failure and Bad Failure. That idea had been floating around in my mind for a while, and since I wrote that, I have noticed other articles in several other places essentially talking about the same concept.I know from my many years in the retail side of the automobile business, that there is an unintentional focus of quantity of time…See More
May 21
steven chessin commented on Robin Cunnigham's blog post There Is Good Failure and There Is Bad Failure
"I have worked with many (otherwise) excellent GMs and Used Car Managers who do the foundational elements you mentioned and then drop the ball when it comes to the inventory web marketing. I try to not take it personally - but there is a…"
Apr 30
Robin Cunnigham's blog post was featured

There Is Good Failure and There Is Bad Failure

This was originally posted on the NCM Institute Up to Speed blog.I think we have all heard that we can’t even fail unless we try. In every class we conduct at the NCM Institute, we begin by focusing on accountability, management, and leadership. Right after that, we take a very deep dive into the students’ numbers, either departmentally or in the case of General Managers, the…See More
Apr 30
Robin Cunnigham posted a blog post

There Is Good Failure and There Is Bad Failure

This was originally posted on the NCM Institute Up to Speed blog.I think we have all heard that we can’t even fail unless we try. In every class we conduct at the NCM Institute, we begin by focusing on accountability, management, and leadership. Right after that, we take a very deep dive into the students’ numbers, either departmentally or in the case of General Managers, the…See More
Apr 29
steven chessin commented on Robin Cunnigham's blog post Unrealized Opportunities in the Used Vehicle Department
""a possible unrealized opportunity" I would call these Cinderella Cars that Look like a "W' but might be an "A". So I dug into my archives to find this one from 2006. On that morning I could not find…"
Dec 8, 2014
Michael Anderson commented on Robin Cunnigham's blog post Unrealized Opportunities in the Used Vehicle Department
"Good sage advice here. and of course it is difficult to argue a 3:1 useed to new ratio. I'll bet the Fixed Ops department is very happy. "
Dec 8, 2014
David Ruggles commented on Robin Cunnigham's blog post Unrealized Opportunities in the Used Vehicle Department
"I get the part about pricing pre-owned vehcle inventory at a price that drives page views.  But consumers still buy based on monthly payment more than any single thing.  Used car leasing and/or balloon financing is on the rise.  USB…"
Dec 8, 2014
Robin Cunnigham's blog post was featured

Unrealized Opportunities in the Used Vehicle Department

Forgive me for saying this, but from where I now stand, it is quite apparent to me that there is way more opportunity for improving profitability than most dealership managers are aware of. I certainly know looking back on my career (and I thought I was very pro-active) that there was so much more opportunity to be realized than I was able to completely grasp at the time.Most people agree that there is more upside potential left on the table, they are just not aware how muchthere is or how to…See More
Dec 8, 2014
Robin Cunnigham posted a blog post

Unrealized Opportunities in the Used Vehicle Department

Forgive me for saying this, but from where I now stand, it is quite apparent to me that there is way more opportunity for improving profitability than most dealership managers are aware of. I certainly know looking back on my career (and I thought I was very pro-active) that there was so much more opportunity to be realized than I was able to completely grasp at the time.Most people agree that there is more upside potential left on the table, they are just not aware how muchthere is or how to…See More
Dec 4, 2014
Robin Cunnigham's blog post was featured

5 Tips for Creating a More Predictable Work Environment

Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility in Kansas City, welcoming a new class of dealership managers who come to us for formalized training specific to their job responsibilities. Even before introductions, sometimes I will ask the class some questions:“How many of you, when you interviewed for your first job in the car business were shown a written job description and job objectives or expectations that you would be expected to…See More
Oct 20, 2014
Robin Cunnigham posted a blog post

5 Tips for Creating a More Predictable Work Environment

Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility in Kansas City, welcoming a new class of dealership managers who come to us for formalized training specific to their job responsibilities. Even before introductions, sometimes I will ask the class some questions:“How many of you, when you interviewed for your first job in the car business were shown a written job description and job objectives or expectations that you would be expected to…See More
Oct 16, 2014
Robin Cunnigham was featured
Feb 8, 2014

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What company do you work for (or own)?
NCM Associates
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Instructor
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http://ncm20com
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member referral
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Robin Cunnigham's Blog

Good Failure and Bad Failure, Part II

Posted on May 21, 2015 at 7:28pm 0 Comments

failure and success

I recently wrote a blog for NCM, Up to Speed, titled: There is Good Failure and Bad Failure. That idea had been floating around in my mind for a while, and since I wrote that, I have noticed other articles in several other places essentially talking about the same concept.

I know from my many years in the retail side of the automobile business, that there is an unintentional…

Continue

There Is Good Failure and There Is Bad Failure

Posted on April 29, 2015 at 8:11pm 2 Comments

This was originally posted on the NCM Institute Up to Speed blog.

failure and success

I think we have all heard that we can’t even fail unless we try. In every class we conduct at the NCM Institute, we begin by focusing on accountability, management, and…

Continue

Unrealized Opportunities in the Used Vehicle Department

Posted on December 4, 2014 at 10:30am 3 Comments

Snip20140605_1

Forgive me for saying this, but from where I now stand, it is quite apparent to me that there is way more opportunity for improving profitability than most dealership managers are aware of. I certainly know looking back on my career (and I thought I was very pro-active) that there was so much more opportunity to be realized than I was able to completely grasp at the time.

Most people agree that there is more upside potential left on the table, they are just not…

Continue

5 Tips for Creating a More Predictable Work Environment

Posted on October 16, 2014 at 2:04pm 0 Comments

5_tips_header

Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility in Kansas City, welcoming a new class of dealership managers who come to us for formalized training specific to their job responsibilities. Even before introductions, sometimes I will ask the class some questions:

“How many of you, when you interviewed for your first job in the car business were shown a written job description and job objectives or expectations that you would…

Continue

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Blog Posts

In the Middle, it's the Messaging that Makes Digital Success

Posted by JD Rucker on July 5, 2015 at 10:07am 0 Comments

In the world of digital advertising, there are three…

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Have You Got Customers, Clients Or Guests?

Posted by Dave Benson on July 3, 2015 at 7:33am 0 Comments

Some dealerships call them customers, some call them clients, others call them guests…

I’m not fussed with what you call your enquiry, I’m just fussed in how you treat them.

Physiologically…

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Service Your Mercedes Benz At Authorized Service Centers

Posted by Simon Hopes on July 3, 2015 at 3:09am 0 Comments

A Mercedes Benz is an engineering marvel. It not only looks good, it is a symbol of luxury. The owner of a Mercedes usually treats it like a child and takes care of it very well. At the same time when you need to service the car, it is necessary…

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5 Simple Link Building Strategies for Small Businesses

Posted by Mark Frost on July 2, 2015 at 8:43am 0 Comments

When someone new to digital marketing reads…

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Today’s Sales Tip PLUS Free Closing Ratio Tracking Tool

Posted by Dave Benson on July 2, 2015 at 1:19am 0 Comments

What’s the most important number you need to know in…

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Preempt Lease-End Competition for Your CPO Inventory

Posted by Ryan Mayo on July 1, 2015 at 4:30pm 0 Comments

The combination of consumer demand, increasing…

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