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Robin Cunnigham
  • Overland Park, KS
  • United States
  • NCM Associates
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DealerELITE commented on Robin Cunnigham's blog post There Is Good Failure and There Is Bad Failure
"Thank you for sharing "
6 hours ago
Robin Cunnigham's 2 blog posts were featured
6 hours ago
DealerELITE liked Robin Cunnigham's blog post Good Failure and Bad Failure, Part II
6 hours ago
Robin Cunnigham posted a blog post

Good Failure and Bad Failure, Part II

I recently wrote a blog for NCM, Up to Speed, titled: There is Good Failure and Bad Failure. That idea had been floating around in my mind for a while, and since I wrote that, I have noticed other articles in several other places essentially talking about the same concept.I know from my many years in the retail side of the automobile business, that there is an unintentional focus of quantity of time…See More
yesterday
steven chessin commented on Robin Cunnigham's blog post There Is Good Failure and There Is Bad Failure
"I have worked with many (otherwise) excellent GMs and Used Car Managers who do the foundational elements you mentioned and then drop the ball when it comes to the inventory web marketing. I try to not take it personally - but there is a…"
Apr 30
Robin Cunnigham's blog post was featured

There Is Good Failure and There Is Bad Failure

This was originally posted on the NCM Institute Up to Speed blog.I think we have all heard that we can’t even fail unless we try. In every class we conduct at the NCM Institute, we begin by focusing on accountability, management, and leadership. Right after that, we take a very deep dive into the students’ numbers, either departmentally or in the case of General Managers, the…See More
Apr 30
Robin Cunnigham posted a blog post

There Is Good Failure and There Is Bad Failure

This was originally posted on the NCM Institute Up to Speed blog.I think we have all heard that we can’t even fail unless we try. In every class we conduct at the NCM Institute, we begin by focusing on accountability, management, and leadership. Right after that, we take a very deep dive into the students’ numbers, either departmentally or in the case of General Managers, the…See More
Apr 29
steven chessin commented on Robin Cunnigham's blog post Unrealized Opportunities in the Used Vehicle Department
""a possible unrealized opportunity" I would call these Cinderella Cars that Look like a "W' but might be an "A". So I dug into my archives to find this one from 2006. On that morning I could not find…"
Dec 8, 2014
Michael Anderson commented on Robin Cunnigham's blog post Unrealized Opportunities in the Used Vehicle Department
"Good sage advice here. and of course it is difficult to argue a 3:1 useed to new ratio. I'll bet the Fixed Ops department is very happy. "
Dec 8, 2014
David Ruggles commented on Robin Cunnigham's blog post Unrealized Opportunities in the Used Vehicle Department
"I get the part about pricing pre-owned vehcle inventory at a price that drives page views.  But consumers still buy based on monthly payment more than any single thing.  Used car leasing and/or balloon financing is on the rise.  USB…"
Dec 8, 2014
Robin Cunnigham's blog post was featured

Unrealized Opportunities in the Used Vehicle Department

Forgive me for saying this, but from where I now stand, it is quite apparent to me that there is way more opportunity for improving profitability than most dealership managers are aware of. I certainly know looking back on my career (and I thought I was very pro-active) that there was so much more opportunity to be realized than I was able to completely grasp at the time.Most people agree that there is more upside potential left on the table, they are just not aware how muchthere is or how to…See More
Dec 8, 2014
Robin Cunnigham posted a blog post

Unrealized Opportunities in the Used Vehicle Department

Forgive me for saying this, but from where I now stand, it is quite apparent to me that there is way more opportunity for improving profitability than most dealership managers are aware of. I certainly know looking back on my career (and I thought I was very pro-active) that there was so much more opportunity to be realized than I was able to completely grasp at the time.Most people agree that there is more upside potential left on the table, they are just not aware how muchthere is or how to…See More
Dec 4, 2014
Robin Cunnigham's blog post was featured

5 Tips for Creating a More Predictable Work Environment

Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility in Kansas City, welcoming a new class of dealership managers who come to us for formalized training specific to their job responsibilities. Even before introductions, sometimes I will ask the class some questions:“How many of you, when you interviewed for your first job in the car business were shown a written job description and job objectives or expectations that you would be expected to…See More
Oct 20, 2014
Robin Cunnigham posted a blog post

5 Tips for Creating a More Predictable Work Environment

Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility in Kansas City, welcoming a new class of dealership managers who come to us for formalized training specific to their job responsibilities. Even before introductions, sometimes I will ask the class some questions:“How many of you, when you interviewed for your first job in the car business were shown a written job description and job objectives or expectations that you would be expected to…See More
Oct 16, 2014
Robin Cunnigham was featured
Feb 8, 2014
Robin Cunnigham's blog post was featured

Do You Know the ROI on Each Used Vehicle You Sell?

Most of us grew up in the industry where PUVR (or Per Used Vehicle Retail) was the key metric we were looking for to determine how successful we were on each vehicle we sold. As we all know, things have definitely changed since the Internet has become the primary way our customers begin their search for a used car.For the last two years, I have had the privilege of teaching and coaching our NCM dealer-clients’ managers at the NCM…See More
Feb 8, 2014

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NCM Associates
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Instructor
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http://ncm20com
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Robin Cunnigham's Blog

Good Failure and Bad Failure, Part II

Posted on May 21, 2015 at 7:28pm 0 Comments

failure and success

I recently wrote a blog for NCM, Up to Speed, titled: There is Good Failure and Bad Failure. That idea had been floating around in my mind for a while, and since I wrote that, I have noticed other articles in several other places essentially talking about the same concept.

I know from my many years in the retail side of the automobile business, that there is an unintentional…

Continue

There Is Good Failure and There Is Bad Failure

Posted on April 29, 2015 at 8:11pm 2 Comments

This was originally posted on the NCM Institute Up to Speed blog.

failure and success

I think we have all heard that we can’t even fail unless we try. In every class we conduct at the NCM Institute, we begin by focusing on accountability, management, and…

Continue

Unrealized Opportunities in the Used Vehicle Department

Posted on December 4, 2014 at 10:30am 3 Comments

Snip20140605_1

Forgive me for saying this, but from where I now stand, it is quite apparent to me that there is way more opportunity for improving profitability than most dealership managers are aware of. I certainly know looking back on my career (and I thought I was very pro-active) that there was so much more opportunity to be realized than I was able to completely grasp at the time.

Most people agree that there is more upside potential left on the table, they are just not…

Continue

5 Tips for Creating a More Predictable Work Environment

Posted on October 16, 2014 at 2:04pm 0 Comments

5_tips_header

Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility in Kansas City, welcoming a new class of dealership managers who come to us for formalized training specific to their job responsibilities. Even before introductions, sometimes I will ask the class some questions:

“How many of you, when you interviewed for your first job in the car business were shown a written job description and job objectives or expectations that you would…

Continue

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Blog Posts

Take the How-To Challenge

Posted by Paul Potratz on May 22, 2015 at 4:24pm 0 Comments

There are over a million instructional videos online, and 70% of them contain "How To..." in the title. This week, Samantha explains why its so important to have instructional "How-To" videos on your website.

Also take the "How-To"…

Continue

Good Failure and Bad Failure, Part II

Posted by Robin Cunnigham on May 21, 2015 at 7:28pm 0 Comments

failure and success

I recently wrote a blog for NCM, Up to Speed, titled: There is Good Failure and Bad Failure. That idea had been floating around in my…

Continue

Why Technicians and Service Advisors Need Marriage Counseling

Posted by Richard Holland on May 21, 2015 at 8:45am 0 Comments

Life in the retail automotive industry is taxing. Managers and…

Continue

The best celebrity weddings of 2014

Posted by Diyana on May 21, 2015 at 5:03am 0 Comments

Who doesn't get excited about organising their big day? Whether you spend years planning the event, or arrange everything in just a matter of weeks, every wedding is as unique as the bride and…

Continue

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