The CarChat24 team is proud to announce we have received an Automotive Website Award for Marketing Innovation. The prestigious award was presented in San Francisco on January 22, 2015, as the 2015 National Automotive Dealers Association conference kicked off,…
ContinueAdded by Big Tom LaPointe on January 25, 2015 at 4:00pm — No Comments
As much of the nation is faced with another massive weather event that threatens to close commerce, many auto dealership staff members are staying home because the doors are shut at the store due to the storm or to care for children who can’t go to closed schools. So if your BDC or sales staff isn't at their desks, are they responding to…
ContinueAdded by Big Tom LaPointe on January 21, 2014 at 7:30am — No Comments
Making the decision to add live chat to your dealership website can be challenging, deciding to use a hosted service with outside operators can make it even bigger – even if it's only as a backup option. So, why worry about having a hosted live chat service now? Continued below graphic...…
ContinueAdded by Big Tom LaPointe on December 10, 2013 at 3:00pm — No Comments
As dealers continue recognize the benefits of either hosted live chat or chat software on their automotive websites, many still feel using in-house staff to handle the chats is their best option. With some proper planning and…
ContinueAdded by Big Tom LaPointe on August 9, 2013 at 7:00am — 3 Comments
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