Loading

Kevin Bradberry brings the anonymous letter written by "your customer." to life (what your customer is thinking...

Rating:
  • Currently 4.83333/5 stars.

Views: 1012

Comment

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

Comment by Kevin "Friend Me" Bradberry on August 28, 2013 at 11:00am

Thank you all very much for your comments. I know you all practice what you preach regarding your own customer's experiences. Very cool!

HTTP://tkworldwide.com Click on our BBB rating link. We certainly do our best to keep that A+.

Comment by DealerELITE on August 28, 2013 at 10:48am

This is an excellent video to share at a team meeting

Comment by Elmer Kruys on April 11, 2013 at 5:06pm

So true!

Comment by Pat Kirley on April 8, 2013 at 8:37am
Kevin
I like your video, we all need to appreciate our customers more, at the end of the day, they pay our wages.
Comment by Randall Welsh on April 5, 2013 at 1:25pm

So dramatic and so very real. Every Car Dealer should see this, but more over need to hear it also. Leonard B from DP gets it. He sees this everyday like I do, I'm sure.

rwelsh@cimasystems.net

Comment by Mark Tewart on April 5, 2013 at 1:00pm

Awesome! Great job!

Comment by Martin Logsdon on March 20, 2012 at 10:15am
Overall Customer Experience. I will be yours a lifetime.
Comment by Tree King on December 20, 2010 at 12:37pm

This is what I tell my customers they will receive when they purchase from me.  Excellent video.

Comment by Terry A Powell on November 8, 2010 at 6:08pm
Excellent stuff Kevin!
Comment by Tia Saraceno Dorsett on October 21, 2010 at 2:14pm
This is a great video for all any business!

Blog Posts

Is Your Campaign Compatible?

Posted by Paul Potratz on June 24, 2016 at 1:41pm 0 Comments

Are you testing your emails before you send them?

More than 80% of the population use smartphone and other mobile devices. Over 60% of people open their…

Continue

Are You a Game Changer?

Posted by Dave Anderson on June 24, 2016 at 11:23am 0 Comments

There are normally three types of team members on an organization’s payroll: caretakers, playmakers, and game changers. The behaviors associated with each category go beyond skills or talent; they are primarily mindset issues that determine how…

Continue

Dangerous Recalls May be Leaving your Service Lane Unrepaired

Posted by Chris Miller on June 24, 2016 at 10:35am 0 Comments

In my last few blogs, I’ve discussed how to handle recall customers…

Continue

The Writing Is On the (Facebook) Wall but May Not Be for Long

Posted by Gina Reuscher on June 24, 2016 at 10:17am 0 Comments

Words, both written and spoken, have been the primary form of…

Continue

How Can Auto Auctions Improve Dealer Confidence Online?

Posted by Kelly Bianchi on June 24, 2016 at 8:42am 1 Comment

The Online Perception

Perhaps Buzz is a bit naive... or... maybe Woody has had a bad experience in the past. (For those of you who don't have have kids, I am referencing the image above.) The…

Continue

de sponsor

newsletters

dE Sponsor

© 2016   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service