Yes we do need to bring our enthusiasm to the process and sometimes we don't, there are reasons or excuses but we should be on the game all the time. It is easier talking about it,dealing with the public can be great or dire. The one that…"
I agree email has got to the stage it's is misused by over use. Yes email if you have important information but please do not fill my inbox with constant updates that you think might interest me."
You hit the nail on the head, these guys are selling the idea of transperancy at a cost to the consumer. We need to be better than the competition not cheaper, better quality not cheaper, better service etc., otherwise we are selling…"
I like your comments and agree it is how it should be all the time. I assume you are facing the same issues in USA as we do in Ireland. On recent trips to USA I have noticed service attention is not as good as it used to be, I talking…"
Another excellent insight into our mindset, we tend to assume we are doing the customer a favour, while the truth is the customer is paying our salary and without him/her we will not exist.
Once again thank you and Happy Christmas and I…"
"As a sales person I say no. Reviews that are not prompted are more powerful. Yes you can get revenge reviews and we have all seen them, they would not put clients off unless all your reviews were as bad.
My main experience is Tripadvisor as I like…"