"Mark You are dead right, many large companies do better deals for first timers. I recently had to treated to leave a cable company to get the new customer rate. It's mad I agree"

"Thanks Bobby, Positive preparation and constant learning are the key to succcess and happeness in our work and social life."

"Scott Agree totally, referrals and repeats are a major source of business. I always reward referrals with a thank you note and a cheque. Most don't pay on referrals and that's plain mean. Why send in a customer if there is nothing in it,…"

"Rebecca I just had a quick look at Pinterest and would agree it would drive people to a dealership. Thank you"

"Loved it Sally and so very true, it's great to work in a happy environment and we all need to play our part to achieve same. Great post"

"Mike I think we are all guilty of fault finding in others.Genuine praise and interest in employees and co workers goes a long way in improving morale and work proformance. Money is a motivator but praise and acknowledgement make a worker or…"

"Stan It still boils down to "people buy from people" VDP is just a tool to get contact"

"Kevin I like your video, we all need to appreciate our customers more, at the end of the day, they pay our wages."

"True Grant, we have got to believe in ourselves and our product or service, otherwise the customer senses our lack of confidence. I will share your video with my colleagues. Thank you."

"Stan, Agree totally. I used to go to a certain hotel here in Dublin and when the head waiter Teddy served me the bill was usually double. Did I care, no I always enjoyed the night more when he served us because he had a great wine at a good price he…"

"Marsh Thank you for your reply, don't worry we're on different time zones."

"Todd Great article, I think it will remain people selling to people, male/female commission/unit price, they are the variables. Personally I love commission, it give you limitless potential, I know in the current market margins are tight but when…"

"Marsh You are right again; how many times do we hear, this customer is a waster, half a hour later the the same guy tells you, I was right about that guy, of course he was, he wanted to fail and succeeded. You need to go out to succeed and you have…"

"1+2 don't worry or care about their reputation or the dealership Bad pay plans and filling desks are a major cause of the problem Great insight Thanks for sharing"