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Jillian Christiansen
  • Female
  • North Bend, OR
  • United States
  • Coos Bay Toyota
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Jillian Christiansen's Friends

  • Paul Germana
  • Stephanie Lunsford
  • Dennis Cole
  • Maurizio Sala
  • Tamara Hall Mooradian
  • Kurtis Smith
  • Melanie Colley
  • Noel Walsh
  • Pat Kirley
  • Gary Bishop
  • Charles Cannon
  • Marsh Buice
  • Lisa Copeland
  • Lizelle Landino
  • Joe Clementi

Jillian Christiansen's Discussions

As A Man Thinketh....

Started this discussion. Last reply by Jillian Christiansen Jan 24, 2012. 6 Replies

I've been in the car business as a Sales Professional for 90 days now...I know, I know, a "green pea"...but you have to start somewhere, right? At a sales training that Joe Verde teaches, he talkes…Continue

Remodeling Dealership and selling during construction?

Started this discussion. Last reply by Jillian Christiansen Jan 24, 2012. 6 Replies

I need some great ideas on how to overcome the issue that I will be selling cars in the middle of rubble while we remodel our store over the next 12 months....what do I say to my customers?  Some…Continue

 

Jillian Christiansen's Page

Latest Activity

Jillian Christiansen liked Elise Kephart's blog post TrueCar Thoughts from Elise Kephart
Jan 25, 2012
Jillian Christiansen replied to Jillian Christiansen's discussion Remodeling Dealership and selling during construction?
"Thank you Kenny...very much!   Jillian"
Jan 24, 2012
Jillian Christiansen replied to Jillian Christiansen's discussion As A Man Thinketh....
"Bobby,   I not only worked for Joe when he owned a dealership in So Cal as his business manager...my ex husband was a 3 day sales trainer for him for about 7 years.  After that, he opened a small sales training and consulting business...so…"
Jan 24, 2012
Jillian Christiansen and James A. Ziegler are now friends
Jan 24, 2012
Jillian Christiansen replied to Jillian Christiansen's discussion As A Man Thinketh....
"Wow! I haven't been on Dl for a few weeks.  I've been concentrating on building skills.  These comments are all great advice, so thank you.  I'm making great progress and getting better every day.  I'm finding…"
Jan 24, 2012
Ernie Rizzolo replied to Jillian Christiansen's discussion As A Man Thinketh....
"25 years managing salespeople and helping quite a few "green peas" become very successful here are a few thoughts...   Don't turn into a 'salesperson'.  Be yourself and start out with the thought that you have…"
Jan 12, 2012
Dave Erickson replied to Jillian Christiansen's discussion As A Man Thinketh....
"The fact that you're even on industry sites like Dealer Elite at this phase of your involvement in the auto industry and are reaching out to your managers and industry professionals for advice tells me maybe you'll be giving us all useful…"
Dec 21, 2011
Marsh Buice replied to Jillian Christiansen's discussion As A Man Thinketh....
"Jillian..attitude is everything. What other job do u know before walking in, u will fail more than u succeed? We are infested with rejection..u have to feed ur mind with positive thoughts and techniques. Also, stay away from negative people and…"
Dec 20, 2011
Jillian Christiansen and Paul Germana are now friends
Dec 20, 2011
Jillian Christiansen commented on DealerELITE's blog post Dealer Defender December 2011
"Excellent article...."
Dec 20, 2011
Grant Cardone and Jillian Christiansen are now friends
Dec 11, 2011
Jillian Christiansen commented on Jillian Christiansen's blog post When a Customer thinks thier trade is worth too much...
"Looking back on this day I am reminded that I have soooo much to learn.  I'm committed to the craft of sales and believe I can do this job well. "
Dec 7, 2011
Jillian Christiansen posted a status
"AS A MAN THINKETH by James Allen.I believe in these principles and think I forgot them.Small book, recommended by my boss. Truth is truth."
Dec 7, 2011
Kenny Atcheson replied to Jillian Christiansen's discussion Remodeling Dealership and selling during construction?
"Jillian I offer some ideas in this months newsletter to our VIP Club members about this very thing.  Another business turned their model into a celebration and it worked well.  If you would like a copy of that portion of the…"
Dec 5, 2011
Jillian Christiansen replied to Lizelle Landino's discussion Women in the auto industry but where are the Female Leaders? in the group Women in the Auto Industry
"Very interesting article.  I shared with some people in my dealership.  The male management dismissed it but the gals in the BDC found it interesting...thank you.  I gained alot of insight from it Maurizio....     "
Nov 22, 2011
Jillian Christiansen replied to Lizelle Landino's discussion Women in the auto industry but where are the Female Leaders? in the group Women in the Auto Industry
"No you are not.  I feel the same way.  I think I am the only female sales person in my entire town.  I consider this an advantage really.  But at the same time, to find anyone to network with is difficult.  I also face…"
Nov 21, 2011

Profile Information

Which best describes you?
Dealership
What company do you work for (or own)?
Coos Bay Toyota
What is your current position within your organization?
Sales Professional
What is your company website?
http://coosbaytoyota.com
What is your Facebook page/URL?
http://Jillan Christiansen
How did you specifically hear about dealerELITE? If referred, who?
Doug Christiansen Link
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I am a salesperson that is starting out and was married to a Joe Verde Sales Trainer for over 24 years. I am successfully selling cars in a male dominated industry. I find being a woman in this profession is rare and I have information and ideas that are working. I want to learn and help others learn.

Jillian Christiansen's Blog

SALE BY TEXT...?

Posted on November 11, 2011 at 3:00pm 2 Comments

A "twenty something" couple came into the dealership on Tuesday.  Great kids...I follwed the steps of the sale and landed her on the perfect car.  We negociated and came to an agreement.  My finance manager was off that day, so the desk manager ran the credit and decided that my customer needed a cosigner and sent them packing!  I thought about it all night long.  On Wednesday, I went to the desk manager and asked him if I could have a look at the deal jacket.  He said, "Did you get the…

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When a Customer thinks thier trade is worth too much...

Posted on November 8, 2011 at 12:00pm 16 Comments

I had a customer yesterday that was very hot for a 2011 Prius V.  I demoed them, test drove and wrote them up.  All was settled until we got to the value of thier trade.  He had an 2001 Crown Vic with 98000 miles on it...could not get over the objection of HIS opinion and value of his trade.  I tried everything.  Talked about the 11's being gone by the time he came back and having to pay MSRP for the 12's..etc.  Finally my manager kicked me off and sent in the "big guns" salesmen and HE…

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Thick Skin and not taking things personally...

Posted on November 5, 2011 at 1:00pm 1 Comment

Today in our sales meeting...the testosterone and jokes were so thick you coulda cut it with a knife....I decided a few weeks ago that I would use these opportunites to develop the "thick skin" skill in me...you know the one?  Where you don't let rude or mean customers that no matter what you say, they are going to be upset type?  It's been helpful to decide not to take things personally in this male dominated industry that is full of customers who decided a long time ago that car dealers…

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I am a female salesperson trying to make a living in the Automotive Business.  I find myself doing well at disarming customers and now I'm working on holding gross in the deals I do.  I'm not afraid …

Posted on November 4, 2011 at 5:39pm 9 Comments

I am a female salesperson trying to make a living in the Automotive Business.  I find myself doing well at disarming customers and now I'm working on holding gross in the deals I do.  I'm not afraid to ask for the sale but keeping control is a little more difficult with a dominant customer...any ideas?

 

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