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Adeana Brock
  • Female
  • Warner Robins, GA
  • United States
  • Jeff Smith VW
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Adeana Brock's Friends

  • Demetrius Walls
  • Mike Elliott
  • Alain Lustig
  • Randy Taylor
  • Paul Waddell
  • Craig Dawson
  • Chris Fritcher
  • Ralph Zukowski
  • Andrew Myers
  • Brad Cambridge
  • William Phillips
  • Paul Germana
  • Jeremy Shy
  • Randy Hanslik
  • Tony Abbott
 

Adeana Brock's Page

Latest Activity

Adeana Brock updated their profile
Feb 4
Adeana Brock is now friends with David Pritchard and Demetrius Walls
May 10, 2014
Adeana Brock was featured
Apr 1, 2014
Adeana Brock is now friends with Alain Lustig and Mike Elliott
Apr 1, 2014
Mike Warwick and Adeana Brock are now friends
Nov 9, 2013
Adeana Brock replied to Caitlin Gardner's discussion Starting a BDC
"I'm a BDC manager currently stuck with Reynolds and Reynolds as well.  I'm familiar with VinSolutions, which I loved, and iMagic, which I'm not a fan of.  Lol."
Nov 8, 2012
Adeana Brock replied to Tommy Russell's discussion Internet Lead Video Introduction-any ideas???
"Customers love video emails!"
Nov 8, 2012
Adeana Brock and Chris Fritcher are now friends
Sep 18, 2012
Adeana Brock and Paul Waddell are now friends
May 16, 2012
Adeana Brock and Craig Dawson are now friends
May 11, 2012
Adeana Brock liked Larry Bonorato's blog post Attributes of Great Salespersons (part 1)
Jan 24, 2012
Adeana Brock and Brad Cambridge are now friends
Jan 19, 2012
Brad Cambridge commented on Adeana Brock's blog post Are y'all fixin' to go over yonder?
"Great point!!   I am very guilty of the  'not capitalizing' thing. (But only on interoffice emails.)  No excuse, just something i need to work on.  I usually end everything in question marks.  Like prompting a…"
Jan 18, 2012
Brittni Staples liked Adeana Brock's blog post Are y'all fixin' to go over yonder?
Jan 16, 2012
Will Michaelson liked Adeana Brock's blog post Are y'all fixin' to go over yonder?
Jan 16, 2012
SCOTT TYNER liked Adeana Brock's blog post Are y'all fixin' to go over yonder?
Jan 15, 2012

Profile Information

Which best describes you?
Dealership
What company do you work for (or own)?
Jeff Smith VW
What is your current position within your organization?
Service Consultant
What is your company website?
http://www.jeffsmithvw.com
How did you specifically hear about dealerELITE? If referred, who?
Neil Brewer
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I can bring new ideas and a positive attitude to the table along with a passion to make the car buying experience as smooth and enjoyable as possible.

Adeana Brock's Blog

Are y'all fixin' to go over yonder?

Posted on January 14, 2012 at 4:03pm 2 Comments

I am a southerner.  I love the southern drawl (and not just because I have one).  Everyone knows we have our own language down here.  However, I've begun to notice a sad trend in our communication skills.  We southerners are not the only guilty ones either.  Anyone who uses poor grammar, excessive slang, inappropriate tone, etc are in danger of giving a bad first impression.  Almost everyone uses email as a form of communication also.  Capitalize!  It isn't a text message!  We give the…

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Internet Manager Super Hero!

Posted on December 23, 2011 at 10:05am 2 Comments

Strong management in an Internet Sales Department is a must.  The internet sales staff often find themselves in a limbo situation in most aspects of the sales process.  How far do they take the sale?  Do they sell the car or the appointment? Hourly? Commission?  Is it worth it?  A dedicated Internet Manager/Director is able to find the niche of the internet department that works best for the individual dealership.  They will be able to tweak the process to best suit the needs of the market…

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Blog Posts

Is Your Campaign Compatible?

Posted by Paul Potratz on June 24, 2016 at 1:41pm 0 Comments

Are you testing your emails before you send them?

More than 80% of the population use smartphone and other mobile devices. Over 60% of people open their…

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Are You a Game Changer?

Posted by Dave Anderson on June 24, 2016 at 11:23am 0 Comments

There are normally three types of team members on an organization’s payroll: caretakers, playmakers, and game changers. The behaviors associated with each category go beyond skills or talent; they are primarily mindset issues that determine how…

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Dangerous Recalls May be Leaving your Service Lane Unrepaired

Posted by Chris Miller on June 24, 2016 at 10:35am 0 Comments

In my last few blogs, I’ve discussed how to handle recall customers…

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The Writing Is On the (Facebook) Wall but May Not Be for Long

Posted by Gina Reuscher on June 24, 2016 at 10:17am 0 Comments

Words, both written and spoken, have been the primary form of…

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How Can Auto Auctions Improve Dealer Confidence Online?

Posted by Kelly Bianchi on June 24, 2016 at 8:42am 1 Comment

The Online Perception

Perhaps Buzz is a bit naive... or... maybe Woody has had a bad experience in the past. (For those of you who don't have have kids, I am referencing the image above.) The…

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