Andrea Lupo
  • Female
  • Chandler, AZ
  • United States
  • Dealer Service Academy
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Andrea Lupo's Friends

  • Timothy L Dyke
  • andy mears
  • LG Chavez
  • Jack Lupo
  • Mike McConnell
  • Ron Brown
  • Bill Bridges
  • dennis sheehan
  • Big Tom LaPointe
  • Wendy Ladd
  • Manny Arruda
  • Denis C. Flaherty
  • Mike Vogel
  • Roger Conant
  • Stan Sher

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Latest Activity

Roger Conant and Andrea Lupo are now friends
Sep 4, 2014
Andrea Lupo posted a status
""If you prepare yourself . . . you will be able to grasp opportunity for broader experience when it appears" (Eleanor Roosevelt)."
Jun 4, 2013
Andrea Lupo's blog post was featured

You want me to do that now too?

Recently I received a emailed correspondence from a service advisor that was just fed up with all the added responsibilities piled on him and him peers in the service drive . He was asking me if the status quo has changed across the country. Here is a snippet of that email:“Many of the writers here feel taken advantage of because they have been asked to not only perform the functions of service write up but also cashiering and telephone answering and appointment making and customer follow up…See More
Apr 4, 2013
Andrea Lupo was featured
Apr 4, 2013
Andrea Lupo commented on Ron Rozier's blog post I am a small dealer and I can’t afford to hire a consultant!
"I agree Ron we are in dealership where the objections happen and processes implemented. The ROI is fast and culture is changed. The smaller and mid size dealers actually benefit as much or more than bigger dealer groups. The budget is far better…"
Apr 4, 2013
Andrea Lupo posted a blog post

Don't do what you always do. Do the opposite!

There’s a famous Seinfeld episode where George is at a very low point in his life.Nothing is working and he doesn’t know what his next step should be.You can watch it here: http://youtu.be/cKUvKE3bQlYWhat would happen if YOU did the opposite of what your instincts (fear) tell you? If what you’ve been doing has been delivering the wrong results, what would happen if you did the exact opposite? For example:If you have challenging communication skills and…See More
Apr 1, 2013
Andrea Lupo commented on Marsh Buice's video
Thumbnail

What's Your Fight Song?

"Love it! I remember mine!"
Apr 1, 2013
Andrea Lupo and Big Tom LaPointe are now friends
Mar 26, 2013
Andrea Lupo posted a status
"Love sharing information starting to lean in more and I like it!"
Mar 13, 2013
Andrea Lupo posted a status
"It's Spring Training Camp! Automotive Service Advisors and Managers Workshop in Phoenix, AZ and Novi, Mi.www.dealerserviceacademy.com/store"
Mar 11, 2013
Andrea Lupo and Wendy Ladd are now friends
Mar 11, 2013
Andrea Lupo left a comment for Ron Brown
"Glad you joined! The sight can be over whelming at first but great place to go for information and motivation... Andrea"
Feb 27, 2013
Andrea Lupo posted a blog post

You want me to do that now too?

Recently I received a emailed correspondence from a service advisor that was just fed up with all the added responsibilities piled on him and him peers in the service drive . He was asking me if the status quo has changed across the country. Here is a snippet of that email:“Many of the writers here feel taken advantage of because they have been asked to not only perform the functions of service write up but also cashiering and telephone answering and appointment making and customer follow up…See More
Feb 27, 2013
Andrea Lupo posted events
Feb 27, 2013
Andrea Lupo posted a status
"Time to motivate and be motivated!"
Feb 27, 2013
Andrea Lupo and Terry Alling are now friends
Oct 1, 2012

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Dealer Service Academy
What is your current position within your organization?
Business Development Specialist
What is your company website?
http://www.dealerserviceacademy.com
What is your Facebook page/URL?
http://www.facebook.com/DealerServiceAcademy
What is your LinkedIn page/URL?
http://www.linkedin.com/profile/view?id=89165957&locale=en_US&a...
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other groups
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Dealer Service Academy offers innovative tools to bring better communication to dealership staff and clients. Building relationships with clients is key to better profits. DSA specializes in Service Drive processes and on the drive training. In the dealership where the action happens and the real world needs are met.

Andrea Lupo's Blog

Don't do what you always do. Do the opposite!

Posted on April 1, 2013 at 2:26pm 0 Comments

There’s a famous Seinfeld episode where George is at a very low point in his life.

Nothing is working and he doesn’t know what his next step should be.

You can watch it here: http://youtu.be/cKUvKE3bQlY

What would happen if YOU did the opposite of what your instincts (fear) tell you? If what you’ve been doing has been delivering the wrong results, what would…

Continue

You want me to do that now too?

Posted on February 27, 2013 at 2:29pm 0 Comments

Recently I received a emailed correspondence from a service advisor that was just fed up with all the added responsibilities piled on him and him peers in the service drive . He was asking me if the status quo has changed across the country.

Here is a snippet of that email:

“Many of the writers here feel taken advantage of because they have been asked to not only perform the functions of service write up but also cashiering and telephone answering and appointment…

Continue

Royal Subjects

Posted on May 7, 2012 at 12:41pm 0 Comments

Do you remember the pride you felt when your kid hit that game-winning homerun or executed the perfect pirouette? How do you imagine close friends feel when they bag that long-awaited, much sought-after promotion? Don’t your customers deserve to experience those same feelings each and every time they trust you with their vehicles? Arming your Service Advisors with exemplary Service Advisor…

Continue

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At 12:54pm on May 7, 2012, Stan Sher said…

My pleasure

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