Recently I talked to a dealer whose internal information technology (IT) person had quit suddenly after receiving another job offer. The dealer scrambled to find someone else. He hired a small, local IT firm that soon went out of business. Once again, the dealer scrambled to find a solution.
Do you believe your dealership is safe from phishing attacks? Here are two actual incidents that occurred at dealerships as a result of successful phishing attacks.
One day a salesperson at a Ford dealership received an email. The subject line read: RE: 2015 Ford Focus. The email appeared to be from a customer who was replying to an email that was originally sent from the dealership.
The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one, and many studies show that dealers are not able to handle both the volume and routing of incoming calls in a way that meets customer expectations.
When you're buying a new phone system your top three goals are:
1) Understand what capabilities your dealership needs
2) Research which phone systems will meet these…Continue
Phishing is the practice of sending targeted emails designed to lure employees into a number of actions, such as entering login credentials, credit card information or downloading documents infected with malware.
Phishing emails appear to come from familiar entities such as a bank, healthcare provider or delivery company. Sometimes they contain…Continue