• The Sales-to-Service Handoff Can Translate to Serious Revenue & Loyal Customers
• Takata Strikes Back with a Vengeance
• When it Comes to Technicians, Dealerships May Need a Bigger Boat
• Technicians are the Key to Dealerships’ Future
• Turning Recalls from Trash to Treasure
• The Growing Used Vehicle Market May Be Great for Consumers
• Customer Experience Upgrades in 3 Simple Steps

• New Report Illustrates Proposed Legislation’s Huge Impact on Trade Values
• LeBron James & The Cleveland Cavaliers: A Story of Loyalty
• When it Comes to Technicians, Dealerships May Need a Bigger Boat
• Can Your Used Car Buyers Trust You?
• A Change in Perspective Can Save Lives
• Recalls and the Connected Car: Is In-Vehicle Technology the Answer?
• The Art of Turning Complaints into New Customers

2019

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2018

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2017

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2016

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2015

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