From Margins to Mobility: Why Auto Dealers Must Rethink Fleet Service for the Connected and Electric Age

U.S. auto retailers have had a longstanding relationship with local commercial and business fleet customers, especially in the servicing of vehicles in the fleet. Rapidly changing updates to connected vehicle data is offering an opportunity for retailers to further grow this business, but their technology proficiency to properly leverage this data poses…

The May 7, 2025, enforcement of the REAL ID Act marks a new moment for identity verification in the U.S.-and auto dealerships are squarely in the crosshairs. As the federal government now requires all Americans over 18 to present a REAL ID-compliant driver’s license or ID for domestic air travel and access to certain federal facilities, the auto industry must also deal with the ripple effects on its own processes for verifying customer…

The first quarter of 2025 opened with a mix of optimism and uncertainty for the automotive industry. While March delivered a sharp 19% rebound in new vehicle sales—largely driven by consumers rushing to purchase ahead of tariff price adjustments—the earlier months of the quarter were marked by a slight decline. Used vehicle sales, on the other hand, showed steady resilience, increasing 10% quarter-over-quarter.

Beneath these headline figures, however, the market revealed deeper…

LLMs, Agentic AI, and Vertical AI: How Machines Are Improving Dealer Retail Operations

As dealers face rising complexity in inventory management, pricing, and profitability, especially with the 25% tariff on imported vehicles, machine-driven technologies are stepping in as vital tools—not just to handle data, but to make better, faster business decisions.  

From fluctuating vehicle values and evolving consumer trends to aging inventory and regional market…