John Sternal's Blog – November 2025 Archive (1)
The Uptime Imperative: How AI is Transforming the Dealership Service Lane into a Proactive Profit Center
For decades, the dealership service model has been largely reactive: a vehicle breaks down, the customer brings it in, and the dealership service team performs the repair. This break/fix mentality has been a stable, but ultimately limited revenue model. However, the combination of today’s advanced vehicle telematics and cutting-edge Artificial Intelligence (AI) is now fundamentally changing this dynamic, promising to transform the service department from a reactive repair center into a…
ContinueAdded by John Sternal on November 17, 2025 at 2:49pm — No Comments
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