Driving Business with Women by Delia Passi
||Delia Passi is CEO of Medelia Inc. and Founder of the Women’s Choice Award by WomenCertified. She is the leading authority on building sales and loyalty among women. Her expertise is in how women shop and buy, what motivates them to select one provider over another, and how sales and service…
Added by SUSAN HAIR on May 24, 2011 at 10:30am —
He Buys, She Shops: Study Reveals Fundamental
Shopping Differences between Genders
Women Encounter More Problems, but Men are Less Forgiving
– Roughly half of all customers experienced problems during their most recent shopping experience, according to, “Men Buy, Women Shop,” a first-ever study looking at gender differences in the retail shopping experience, released today from the Jay H. Baker Retail Initiative at the Wharton School of the University of Pennsylvania; the… Continue
Added by SUSAN HAIR on May 4, 2011 at 8:51am —
A vehicle is more than just a machine that gets you from Point A to Point B, especially when you have passengers along for the ride. There are a lot of factors that determine which vehicle fits your family’s needs the best.
How can you find the right vehicle for your family? The first and most important step is to examine your needs, and prioritize them over your wants. This will help you to keep costs lower by focusing on the most important aspects of the vehicle… Continue
Added by SUSAN HAIR on May 4, 2011 at 8:36am —
It’s natural to be scared when your child reaches legal driving age. Not only will you stay up at night worrying about their safety, but you’ll also probably worry about the process of teaching them and how they’ll behave once they’re out on their own.
Per mile driven, teenage drivers age 16 to 19 are four times more likely to crash than older drivers. According to the CDC, the teens at the highest risk of crashing are male, have teenage passengers with them and have had… Continue
Added by SUSAN HAIR on May 4, 2011 at 8:34am —
Added by SUSAN HAIR on March 31, 2011 at 7:57am —
Added by SUSAN HAIR on February 9, 2011 at 8:42am —
|Retooling Your Approach: Key Ways to Avoid Talking Yourself Out of a Sale
|In our eagerness to close a sale, many of…
Added by SUSAN HAIR on January 25, 2011 at 9:39am —
Home : Live Better AND Save Money with your New Year’s Resolutions
According to the US government, the most popular New Year’s Resolutions Americans make are Drink Less Alcohol, Get a Better Education, Get a Better Job,… Continue
Added by SUSAN HAIR on December 21, 2010 at 12:54am —
Buy Kamloops This Week Photos Online Recommend on Facebook
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Kamloops This Week
■KTW GOLF TOUR: Stop No. 7 — Rivershore Golf Links
■TRU women off to hot start
■WolfPack women hold court
■Kamloops’ Caputo shoots — and scores
■WolfPack women hosting soccer tourney
BC Thompson Nicola
■United church women
■Women crucial in shaping Valley
■Catholic Women Adopt-a-Road
By Tim Petruk - Kamloops This… Continue
Added by SUSAN HAIR on December 9, 2010 at 10:13am —
WomenCertified® receives positive feedback from satisfied customers
A satisfied customer gives a positive testimonial about WomenCertified dealership Rivershore Chrysler in Kamloops, Canada
FOR IMMEDIATE RELEASE
PRLog (Press Release) – Dec 06, 2010 – WomenCertified® is a training and certification program designed to help businesses achieve higher standards of sales and customer service for their customers.
According to founder Delia Passi, tailoring… Continue
Added by SUSAN HAIR on December 9, 2010 at 10:06am —
This is the month to Shift Into High Gear on Service!
Long lines, picked over selection, harried employees, tired associates – those are the expectations many shoppers have this time of year, no matter where they shop. And the added pressure to buy during the holiday season can be a major turnoff, as shoppers know that sales associates are often under pressure to meet end-of-year sales goals.
No wonder some people really have to work to drum up holiday… Continue
Added by SUSAN HAIR on December 7, 2010 at 11:41pm —
J.D. Power and Associates unveiled its 2010 U.S. Sales Satisfaction Index Study on Wednesday, and the automaker that earned the best buyer satisfaction score among luxury brands was Jaguar, while Mini earned this distinction among mass market brands.
This marked the third straight time Jaguar has been honored as the top luxury make in terms of satisfying customers.
Scores are calculated based on the following elements (with their weighted importance in parenthesis) in the new-vehicle… Continue
Added by SUSAN HAIR on November 22, 2010 at 8:51am —
The companies that survive longest are the ones that work out what they uniquely can give to the world not just growth or money but their excellence, their respect for others, or their ability to make people happy. Some call those
things a soul."
Added by SUSAN HAIR on November 22, 2010 at 8:46am —
When possible, send a short, handwritten card thanking each client for the opportunity of doing business with them. If that isn’t possible, have a card pre-made and sign your name—but the more personal you make the note, the better.
Not sure what to say? We suggest, “During this time of Thanksgiving, I want to express my deep appreciation for very special clients like you.” Keep it simple and direct!
Send your most loyal clients a special thank you gift, coupon… Continue
Added by SUSAN HAIR on November 10, 2010 at 9:55am —
Philip Zelinger, the President of Ad Agency Online, L.L.C. and the host of the automotive advertising resource / networking portal http://AdAgencyOnline.Net
, will be reviewing WomenCertified® on the portal's blog talk radio station -- WAAOL, All Automotive Advertising News All The Time. Philip will be interviewing the President/C.E.O. of WomenCertified®, Delia Passi, on his Automotive Advertising Experts blog talk radio show scheduled to air on Friday,… Continue
Added by SUSAN HAIR on November 9, 2010 at 9:30pm —
This is the month to
With Thanksgiving celebrated in October in Canada and in November in the US, ‘tis the season for giving thanks.
Even though times are tough for many people, there are still certainly many blessings and good fortune to be thankful for this year. Whether your family, your health, your prosperity or your job tops your list, be sure to take a moment to extend your thanks to your clients and customers for their business and… Continue
Added by SUSAN HAIR on November 9, 2010 at 9:42am —
“The time spent acquiring and retaining women customers will ultimately lead to more business generated per customer, twice as many referrals, and a tendency to create greater word-of-mouth marketing for you and your brand.”
- Delia Passi Did you know?
Women recognize, by a 3:1 ratio, companies that market to women.
By a 7:1 ratio, women will go out of their way to do business with those companies.
- Working Woman consumer research study
Added by SUSAN HAIR on November 5, 2010 at 8:57am —
95% of women say they would prefer to do business with a company or professional who has been trained in understanding the unique needs of women.
SUSAN HAIR ~GET ON TRACK~GET CERTIFIED
Added by SUSAN HAIR on November 5, 2010 at 8:54am —
A business relationship formed to meet the needs of two parties or more on an ongoing basis." This informative workshop will inspire and equip your sales force to become proactive in connecting, communicating and creating business opportunities. The program focuses on strategies to build and develop client contacts and prospects as well as enhance their people and communication skills guaranteed to support their sales objectives.
Added by SUSAN HAIR on November 5, 2010 at 8:52am —
This program is designed to equip your sales force to make an immediate impact and increase their sales from the get go. The workshop's objectives include motivating and inspiring participants to appreciate women in the buying process, demonstrating the differences between gender communication styles, providing tools and approaches to use when selling to women, making immediate adjustments that will improve results with women, and teaching participants how to find new women prospects.~
Added by SUSAN HAIR on November 5, 2010 at 8:42am —