Engaging video needs to be quality video. Whether youre making it with an iPhone, or a $10,000 camera, its important to make sure that a viewer (or viewers) can clearly make out what is being recorded. As personalized video and social media content such as Facebook Live are becoming increasingly popular, theres one thing many aspiring video marketers fail to consider 

 

Sound quality. 

 

The fact is, it doesnt matter how expensive (or inexpensive) your video equipment is, almost all tend to lack microphones that are of sufficient quality to really isolate the speaker. Think about it. When youre doing a video walkaround for a customer, consider all the challenges you face. Youre probably doing it on the dealerships lot, which means all sorts of background noise is going on: other customers; people paging each other; service department noise; weather-related noise (like wind); and, since most dealerships are roadside, you probably have some traffic noise too. All of these background sounds can easily affect the sound quality of the video and make it difficult for a customer to hear you clearly, which makes the video less engaging --despite how great the video quality may be 

 

The same issues can arise with personalized email videos, or any type of video content. Your showroom isnt going to go silent just because you want to record a personalized video email to a customer. It just wont! There are phones ringing, salespeople talking, customers milling about, perhaps kids in the service waiting area, or even background music playing. All of these things can also affect the overall quality of the video and detract from the professionalism you wish to present to your customer.  

 

My advice is to invest in a great microphone. Regardless of the equipment you use to make the video, there are many choices for external microphones that will work with it and it doesn’t have to be expensive. By simply adding an external microphone to your smartphone, DSLR or video camera, you can greatly increase the clarity and engagement of your video. Nothing is worse than creating a super video only to find out later that some car horn in the background, or other noise, interferes with your voice.  

 

If youre the type that makes videos on your own (i.e.: selfie video emails or walk arounds), then a simple corded lapel microphone should be sufficient to adequately capture your voice and minimize ambient noise, while not interfering with your video production. If you have someone filming you, whether thats with a smartphone or DSLR, consider upgrading to a wireless lapel microphone. This allows the camera to be further back, hides microphone wires and minimizes ambient noise, while nicely capturing your voice.  

 

Go ahead and keep making those videos. People love watching them but they also want to hear what youre saying. Follow this advice and youll find that your video quality increases and your audience is more engaged. 

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