This week, Jeff discusses some of the most current headlines from recent automotive articles. Dealers and managers, did you know you are losing nearly 60% of your business to independent shops? Did you know that all the technology designed to boost your Hours Per Repair Order can actually do the opposite, if not utilized properly? Stay tuned to hear statistics and current headlines, as well as Jeff's thoughts and tips to address them. Copyright 2019 Wm Jeff Cowan; AutomotiveServiceTraining.com
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