Jeff Cowan
  • Male
  • Rancho Santa Margarita, CA
  • United States
  • Jeff Cowan's PRO TALK, Inc.
Share on Facebook
Share

Jeff Cowan's Friends

  • Nelson Serrano
  • fred berzunza
  • Joseph Rosales
  • Brooke Melidoni
  • steven chessin
  • Alan Ram
  • Carol
  • Scott T Joseph
  • Khalil Thompson
  • Russell Brown
  • Criss Castle
  • Quortez Danforth
  • Andrew Salvatore DeMott
  • Andrew Myers
  • Jeffrey Schwartz

Jeff Cowan's Discussions

The Simple Pay Plan That Creates Accountability

Started Jun 9, 2014 0 Replies

Just wanted to let you all know that I'm re-broadcasting "The Simple Pay Plan That Creates Accountability", webinar this Wednesday. I received such tremendous feed back from it a couple of weeks ago,…Continue

Tags: survey, plan, pay, scores, customer

God Bless Our Troups and God Bless the Indy 500

Started May 23, 2014 0 Replies

Demonstrating excellence and holding ourselves to the highest standard will create a life that honors those who have made the ultimate sacrifice.…Continue

Tags: motivation, 500, race, indy, day

Seeking Sales Consultant

Started this discussion. Last reply by Douglas Grimaldi Jul 28, 2012. 1 Reply

We are an Automotive Consulting Company in our 26th year of business and have an office located in Rancho Santa Margarita. Our company is experiencing tremendous growth and raising the bar in the…Continue

Tags: training, employment, jobs, sales

 

Jeff Cowan's Page

Latest Activity

Jeff Cowan posted a blog post

Write Service Podcast: Episode 64- Holidays, Events, and Excuses

This week, Jeff covers three points about this maximizing this upcoming season of holidays and events. The service drive is the busiest during this time of the year, so how do you maximize each customer? Are the holidays and events an excuse, or a potential opportunity? Stay tuned to find out some key tips going into this season. Copyright 2019 Wm Jeff CowanWebsite: automotiveservicetraining.comClick HERE to watch!See More
Thursday
Jeff Cowan posted a blog post

Write Service Podcast: Episode 63- Making Your Last Impression Your BEST Impression

With automotive sales at an extreme low, your customers are now planning on seeing your service team another one or two times before they buy a new car. What does this mean for you? One or two more chances to make a lasting impression! We all know the saying "sales sells the first, service sells the second". This week, Jeff will go over specific steps to make your best impression and guarantee your customers come back with their new vehicle. Copyright 2019 Wm Jeff CowanWebsite: automotiveservicetraining.comClick HERE to watch!See More
Apr 4
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 62- Steps to Making Your Day Productive

This week, Jeff discusses key steps to making your day as productive as possible. Whether it starts with a mindset or getting to work early, these simple and realistic steps will encourage you to make the most of your time at the dealership. Maximize the opportunity and be as productive as possible to put you in the top 20% of service writers in America! Copyright 2019 Wm Jeff CowanWebsite: automotiveservicetraining.comCall: 800-248-2931 or Email: info@jcowansprotalk.comCLICK HERE TO WATCH!See More
Mar 31
Jeff Cowan posted a blog post

Write Service Podcast: Episode 62- Steps to Making Your Day Productive

This week, Jeff discusses key steps to making your day as productive as possible. Whether it starts with a mindset or getting to work early, these simple and realistic steps will encourage you to make the most of your time at the dealership. Maximize the opportunity and be as productive as possible to put you in the top 20% of service writers in America! Copyright 2019 Wm Jeff CowanWebsite: automotiveservicetraining.comCall: 800-248-2931 or Email: info@jcowansprotalk.comCLICK HERE TO WATCH!See More
Mar 28
Jeff Cowan posted a blog post

Write Service Podcast: Episode 61- Which Word Tracks Are You Using?

This week, Jeff covers a topic that is brought up in every class, workshop, and consistently throughout the training process: WORD TRACKS! Stay tuned to hear which word tracks to use, why they are so important, and how to hold your team accountable to use them. Hint- We ALL use word tracks every day!Copyright 2019 Wm Jeff CowanWebsite: automotiveservicetraining.com800-248-2931Click HERE to watch!See More
Mar 7
Jeff Cowan posted a blog post

Write Service Podcast: Episode 60- Can You Embrace Change?

This week's podcast is a LIVE snippet from a private workshop for an Automobile Dealer's Association. Enjoy this short clip about the ability to embrace change, how it impacts your results, and what to strive for in terms of long-term success. Copyright 2019 Wm Jeff Cowan Website: automotiveservicetraining.com 800-248-2931 or info@jcowansprotalk.comClick HERE to watch!See More
Feb 21
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 59- Why I'm the Most Expensive

This week, Jeff addresses a growing concern within the industry- price! He discusses why Pro Talk is worth the investment, what you get in terms of results, and how we compare to others. At some point, you will have to eventually INVEST in your people (not just spend money on training) to get the results your dealership deserves. Copyright 2019 Wm Jeff Cowan Website: automotiveservicetraining.com 800-248-2931; info@jcowansprotalk.comClick HERE to watch!See More
Feb 14
Jeff Cowan posted a blog post

Write Service Podcast: Episode 59- Why I'm the Most Expensive

This week, Jeff addresses a growing concern within the industry- price! He discusses why Pro Talk is worth the investment, what you get in terms of results, and how we compare to others. At some point, you will have to eventually INVEST in your people (not just spend money on training) to get the results your dealership deserves. Copyright 2019 Wm Jeff Cowan Website: automotiveservicetraining.com 800-248-2931; info@jcowansprotalk.comClick HERE to watch!See More
Feb 14
Jeff Cowan posted a blog post

Write Service Podcast: Episode 58- Are You Fixing or Masking the Problem?

Most service drives today are simply masking their true problems on the service drive. This week, Jeff tells a personal story about trying to tackle a problem by masking it or seeking "fairy dust", when in reality it was only enabling the problem more! We are all guilty of pushing problems aside, but this week, Jeff will show you how to recognize the problem, when to seek a solution, and how to solve it for good.  Copyright 2019 Wm Jeff Cowan Website: automotiveservicetraining.comClick HERE to watch!See More
Feb 7
Jeff Cowan posted a blog post

Write Service Podcast: Episode 57- An Example of Outstanding Service

This week, Jeff discusses a personal experience that demonstrates the gap in today's customer service world. He also covers what it should look like, how it is done, and what service to expect as a valued customer. Tune in and save, download, and subscribe! Copyright 2019 Wm Jeff Cowan Website: Automotiveservicetraining.comClick HERE to watch!See More
Jan 31
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 56- How to Prep for the NADA

Attending the NADA this year? This podcast will discuss what you should be looking for, what to invest in, and some key hot topics that you'll encounter at the convention. Also check out Jeff's article on LinkedIn, which covers all seven items on your NADA checklist! Copyright 2019 Wm Jeff CowanWebsite: automotiveservicetraining.comClick HERE to watch!See More
Jan 28
Jeff Cowan posted blog posts
Jan 24
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 55- Are We Too Far Into Technology?

As we come closer to the NADA convention, one of the most discussed topics is technology. Whether you are attending for some new ideas, to purchase technology, or to gauge client's interest, technology will always remain as a hot topic. This week, Jeff breaks down the problem with technology on your service drive. At the end of the day, it will never replace human interaction! Copyright 2019 WM Jeff Cowan Website: automotiveservicetraining.comClick HERE to watch!See More
Jan 17
Jeff Cowan posted a blog post

Write Service Podcast: Episode 55- Are We Too Far Into Technology?

As we come closer to the NADA convention, one of the most discussed topics is technology. Whether you are attending for some new ideas, to purchase technology, or to gauge client's interest, technology will always remain as a hot topic. This week, Jeff breaks down the problem with technology on your service drive. At the end of the day, it will never replace human interaction! Copyright 2019 WM Jeff Cowan Website: automotiveservicetraining.comClick HERE to watch!See More
Jan 17
Jeff Cowan posted a blog post

Write Service Podcast: Episode 54- Five Daily Tips for Service Success

If you're on the service drive on a daily basis, why not maximize the opportunity? This week, Jeff discusses five tips that you can do in order to turn your best days into your best months, years, etc! Whether it is starting with a mindset or reading 15 minutes a day, these tips will help you excel in 2019. Copyright Wm Jeff Cowan 2019Click HERE to watch!AutomotiveServiceTraining.comSee More
Jan 10
Jeff Cowan posted a blog post

Write Service Podcast: Episode 53- Make 2019 Your Best Year Yet (Part 2)

This week, Jeff walks you through Part 2 of how to make 2019 your best year yet! You must evaluate where you are, how many customers you see per day, and if the things holding you back are reasons or excuses. Stay tuned to hear the simple tips to service drive success! Copyright 2018 Wm Jeff Cowan Website: automotiveservicetraining.comClick HERE to watch!See More
Dec 20, 2018

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Jeff Cowan's PRO TALK, Inc.
What is your current position within your organization?
President
What is your company website?
http://automotiveservicetraining.com/
What is your Facebook page/URL?
http://www.facebook.com/pages/Jeff-Cowans-PRO-TALK/164589270223619
What is your LinkedIn page/URL?
http://www.linkedin.com/in/jcprotalk
How did you specifically hear about DealerELITE? If referred, who?
Referral
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

Jeff Cowan has spent the last 27 years standing on service drives side by side with Service Advisors training them in the art of selling, customer service, customer retention, and communication skills. As a company he has trained several thousand dealerships and visited over 2,200 automobile dealerships in the United States and Canada and is generally recognized as the nation’s authority when it comes to training Service Advisors.

His company, PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

With over 37 years of sales experience and numerous sales awards from various retail companies, he has become one of the most sought after and highly regarded speakers throughout North America and Canada.

Jeff Cowan's Videos

  • Add Videos
  • View All

Jeff Cowan's Blog

Write Service Podcast: Episode 64- Holidays, Events, and Excuses

Posted on April 18, 2019 at 12:00pm 0 Comments

This week, Jeff covers three points about this maximizing this upcoming season of holidays and events. The service drive is the busiest during this time of the year, so how do you maximize each customer? Are the holidays and events an excuse, or a potential opportunity? Stay tuned to find out some key tips going into this season. Copyright 2019 Wm Jeff Cowan

Website: automotiveservicetraining.com

Click HERE…

Continue

Write Service Podcast: Episode 63- Making Your Last Impression Your BEST Impression

Posted on April 4, 2019 at 12:00pm 0 Comments

With automotive sales at an extreme low, your customers are now planning on seeing your service team another one or two times before they buy a new car. What does this mean for you? One or two more chances to make a lasting impression! We all know the saying "sales sells the first, service sells the second". This week, Jeff will go over specific steps to make your best impression and guarantee your customers come back with their new vehicle. Copyright 2019 Wm Jeff Cowan

Website:…

Continue

Write Service Podcast: Episode 62- Steps to Making Your Day Productive

Posted on March 28, 2019 at 12:00pm 0 Comments

This week, Jeff discusses key steps to making your day as productive as possible. Whether it starts with a mindset or getting to work early, these simple and realistic steps will encourage you to make the most of your time at the dealership. Maximize the opportunity and be as productive as possible to put you in the top 20% of service writers in America! Copyright 2019 Wm Jeff Cowan

Website: automotiveservicetraining.com

Call: 800-248-2931 or Email:…

Continue

Write Service Podcast: Episode 61- Which Word Tracks Are You Using?

Posted on March 7, 2019 at 12:00pm 0 Comments

This week, Jeff covers a topic that is brought up in every class, workshop, and consistently throughout the training process: WORD TRACKS! Stay tuned to hear which word tracks to use, why they are so important, and how to hold your team accountable to use them. Hint- We ALL use word tracks every day!

Copyright 2019 Wm Jeff Cowan

Website: automotiveservicetraining.com

800-248-2931

Click HERE to…

Continue

Comment Wall

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

  • No comments yet!
 
 
 

Latest Activity

Anna Wrench posted a blog post

The Buyers Guide To Car Covers

There are many different types of car covers available on the market, and before purchasing one, it…See More
1 hour ago
Samuel posted a blog post
4 hours ago
Lois Burak posted a blog post

Is Your Digital Marketing Strategy Just OK?

To solve issues within most businesses an effective way is to use a compartmentalize strategy. Back…See More
13 hours ago
Simon Hopes posted a blog post

Top Five Tips for auto Intranet Setup

Setting up an intranet can be a daunting process for any business. After all, no matter how…See More
22 hours ago
Terrel Watkins posted a blog post
yesterday
Joel posted a blog post

Why are Fridays Good?

For some, this is Good Friday. For others, it is TGI Friday (I don't mean the restaurant).What's…See More
Friday
Sally Whitesell posted a blog post
Friday
Dave Anderson posted a blog post

Leading with Level One Accountability

There are four levels of accountability in any organization, and within the departments of that…See More
Friday
Scot Eisenfelder posted a blog post
Friday
Jim Flint posted a blog post
Friday
Cynthia Madison posted a blog post

Important considerations before buying your first car

Pollution became a matter of great importance in the past few years, considering the impact it has…See More
Friday
Bill Wittenmyer posted a video

Freebie Friday: How to Combat Flat Vehicle Sales

Bill Wittenmyer explains why dealerships shouldn't be afraid of slowing vehicles sales and the actions they can take to remedy that in this episode of Freebi...
Friday
Andy Church posted a video

Profit By Action Quick Tip: Prospecting

Sales people are not order takers. It is your responsibility to understand that your sales process starts with PROSPECTING, not the meet and greet. This Prof...
Friday
Yogesh Sashi posted blog posts
Friday
Jeff Cowan posted a blog post

Write Service Podcast: Episode 64- Holidays, Events, and Excuses

This week, Jeff covers three points about this maximizing this upcoming season of holidays and…See More
Thursday
Jeff Giere posted blog posts
Thursday
Brett Sutherlin posted a video
Thursday
Stella Lemon posted a blog post

Bike Information with Bike Owner Details

Check bike information and registration details with Owner Details, RTO, Insurance, Make model,…See More
Thursday
John Sternal posted a blog post

Swapalease.com Announces Its Top Vehicles for The Summer

Users Voted on What They Believe are the Top Vehicles for the Summer Months Based on…See More
Wednesday
Damian Boudreaux posted a blog post
Wednesday

Get Newsletter

© 2019   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service