Jeff Cowan
  • Male
  • Rancho Santa Margarita, CA
  • United States
  • Jeff Cowan's PRO TALK, Inc.
Share on Facebook
Share

Jeff Cowan's Friends

  • Nelson Serrano
  • fred berzunza
  • Joseph Rosales
  • Brooke Melidoni
  • steven chessin
  • Alan Ram
  • Carol
  • Scott T Joseph
  • Khalil Thompson
  • Russell Brown
  • Criss Castle
  • Quortez Danforth
  • Andrew Salvatore DeMott
  • Andrew Myers
  • Jeffrey Schwartz

Jeff Cowan's Discussions

The Simple Pay Plan That Creates Accountability

Started Jun 9, 2014 0 Replies

Just wanted to let you all know that I'm re-broadcasting "The Simple Pay Plan That Creates Accountability", webinar this Wednesday. I received such tremendous feed back from it a couple of weeks ago,…Continue

Tags: survey, plan, pay, scores, customer

God Bless Our Troups and God Bless the Indy 500

Started May 23, 2014 0 Replies

Demonstrating excellence and holding ourselves to the highest standard will create a life that honors those who have made the ultimate sacrifice.…Continue

Tags: motivation, 500, race, indy, day

Seeking Sales Consultant

Started this discussion. Last reply by Douglas Grimaldi Jul 28, 2012. 1 Reply

We are an Automotive Consulting Company in our 26th year of business and have an office located in Rancho Santa Margarita. Our company is experiencing tremendous growth and raising the bar in the…Continue

Tags: training, employment, jobs, sales

 

Jeff Cowan's Page

Latest Activity

Jeff Cowan's blog post was featured

Write Service Podcast: Episode 59- Why I'm the Most Expensive

This week, Jeff addresses a growing concern within the industry- price! He discusses why Pro Talk is worth the investment, what you get in terms of results, and how we compare to others. At some point, you will have to eventually INVEST in your people (not just spend money on training) to get the results your dealership deserves. Copyright 2019 Wm Jeff Cowan Website: automotiveservicetraining.com 800-248-2931; info@jcowansprotalk.comClick HERE to watch!See More
Friday
Jeff Cowan posted a blog post

Write Service Podcast: Episode 59- Why I'm the Most Expensive

This week, Jeff addresses a growing concern within the industry- price! He discusses why Pro Talk is worth the investment, what you get in terms of results, and how we compare to others. At some point, you will have to eventually INVEST in your people (not just spend money on training) to get the results your dealership deserves. Copyright 2019 Wm Jeff Cowan Website: automotiveservicetraining.com 800-248-2931; info@jcowansprotalk.comClick HERE to watch!See More
Thursday
Jeff Cowan posted a blog post

Write Service Podcast: Episode 58- Are You Fixing or Masking the Problem?

Most service drives today are simply masking their true problems on the service drive. This week, Jeff tells a personal story about trying to tackle a problem by masking it or seeking "fairy dust", when in reality it was only enabling the problem more! We are all guilty of pushing problems aside, but this week, Jeff will show you how to recognize the problem, when to seek a solution, and how to solve it for good.  Copyright 2019 Wm Jeff Cowan Website: automotiveservicetraining.comClick HERE to watch!See More
Feb 7
Jeff Cowan posted a blog post

Write Service Podcast: Episode 57- An Example of Outstanding Service

This week, Jeff discusses a personal experience that demonstrates the gap in today's customer service world. He also covers what it should look like, how it is done, and what service to expect as a valued customer. Tune in and save, download, and subscribe! Copyright 2019 Wm Jeff Cowan Website: Automotiveservicetraining.comClick HERE to watch!See More
Jan 31
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 56- How to Prep for the NADA

Attending the NADA this year? This podcast will discuss what you should be looking for, what to invest in, and some key hot topics that you'll encounter at the convention. Also check out Jeff's article on LinkedIn, which covers all seven items on your NADA checklist! Copyright 2019 Wm Jeff CowanWebsite: automotiveservicetraining.comClick HERE to watch!See More
Jan 28
Jeff Cowan posted blog posts
Jan 24
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 55- Are We Too Far Into Technology?

As we come closer to the NADA convention, one of the most discussed topics is technology. Whether you are attending for some new ideas, to purchase technology, or to gauge client's interest, technology will always remain as a hot topic. This week, Jeff breaks down the problem with technology on your service drive. At the end of the day, it will never replace human interaction! Copyright 2019 WM Jeff Cowan Website: automotiveservicetraining.comClick HERE to watch!See More
Jan 17
Jeff Cowan posted a blog post

Write Service Podcast: Episode 55- Are We Too Far Into Technology?

As we come closer to the NADA convention, one of the most discussed topics is technology. Whether you are attending for some new ideas, to purchase technology, or to gauge client's interest, technology will always remain as a hot topic. This week, Jeff breaks down the problem with technology on your service drive. At the end of the day, it will never replace human interaction! Copyright 2019 WM Jeff Cowan Website: automotiveservicetraining.comClick HERE to watch!See More
Jan 17
Jeff Cowan posted a blog post

Write Service Podcast: Episode 54- Five Daily Tips for Service Success

If you're on the service drive on a daily basis, why not maximize the opportunity? This week, Jeff discusses five tips that you can do in order to turn your best days into your best months, years, etc! Whether it is starting with a mindset or reading 15 minutes a day, these tips will help you excel in 2019. Copyright Wm Jeff Cowan 2019Click HERE to watch!AutomotiveServiceTraining.comSee More
Jan 10
Jeff Cowan posted a blog post

Write Service Podcast: Episode 53- Make 2019 Your Best Year Yet (Part 2)

This week, Jeff walks you through Part 2 of how to make 2019 your best year yet! You must evaluate where you are, how many customers you see per day, and if the things holding you back are reasons or excuses. Stay tuned to hear the simple tips to service drive success! Copyright 2018 Wm Jeff Cowan Website: automotiveservicetraining.comClick HERE to watch!See More
Dec 20, 2018
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 52- Making 2019 Your Best Year in Service Yet!

This week, Jeff begins a series on how to make 2019 your best year in service yet! He answers questions that are most commonly asked during this time of the year, such as: Are you in the right career? Are you working for the right people? What opportunities have been missed? Stay tuned to hear some motivating tips and encouragement for 2019 success. Copyright 2018 Wm Jeff CowanClick HERE to watch!Website: automotiveservicetraining.comSee More
Dec 15, 2018
Jeff Cowan posted a blog post

Write Service Podcast: Episode 52- Making 2019 Your Best Year in Service Yet!

This week, Jeff begins a series on how to make 2019 your best year in service yet! He answers questions that are most commonly asked during this time of the year, such as: Are you in the right career? Are you working for the right people? What opportunities have been missed? Stay tuned to hear some motivating tips and encouragement for 2019 success. Copyright 2018 Wm Jeff CowanClick HERE to watch!Website: automotiveservicetraining.comSee More
Dec 13, 2018
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 51- Exclusive CBT Interview w/Jeff Cowan

This week, Jeff reflects on an exclusive interview to discuss the importance of creating sales on the service drive. While it may be a bit shorter, the information is KEY to a successful drive and professional mentality!Click HERE to watch!See More
Nov 3, 2018
Jeff Cowan posted a blog post

Write Service Podcast: Episode 51- Exclusive CBT Interview w/Jeff Cowan

This week, Jeff reflects on an exclusive interview to discuss the importance of creating sales on the service drive. While it may be a bit shorter, the information is KEY to a successful drive and professional mentality!Click HERE to watch!See More
Nov 1, 2018
Jeff Cowan posted a blog post

Write Service Podcast-Episode 50: Why 60% of Service Sales Are Missed

This week, enjoy a snippet from a live workshop!The person who is in control in any given situation is the one who puts themself in the position to dictate the outcome. Watch a clip from Jeff's latest Live workshop "The 6-Step Road to Higher Sales, Customer Retention and Survey Scores" to discover why your service department may be missing sales. (part 1 in the fall Hump Day series) Copyright 2018 Wm Jeff Cowan.Click HERE to watch!See More
Oct 25, 2018
Jeff Cowan posted a blog post

Write Service Podcast: Episode 49- Tips for Your Slowest Month

This week, Jeff discusses how to tackle your notoriously slow month (usually December and fourth quarter). With strategies for overcoming objections and four tips to not give up, you are sure to make it your best quarter yet!Copyright 2018 Wm Jeff Cowan Website: automotiveservicetraining.comClick HERE to watch!See More
Oct 18, 2018

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Jeff Cowan's PRO TALK, Inc.
What is your current position within your organization?
President
What is your company website?
http://automotiveservicetraining.com/
What is your Facebook page/URL?
http://www.facebook.com/pages/Jeff-Cowans-PRO-TALK/164589270223619
What is your LinkedIn page/URL?
http://www.linkedin.com/in/jcprotalk
How did you specifically hear about DealerELITE? If referred, who?
Referral
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

Jeff Cowan has spent the last 27 years standing on service drives side by side with Service Advisors training them in the art of selling, customer service, customer retention, and communication skills. As a company he has trained several thousand dealerships and visited over 2,200 automobile dealerships in the United States and Canada and is generally recognized as the nation’s authority when it comes to training Service Advisors.

His company, PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

With over 37 years of sales experience and numerous sales awards from various retail companies, he has become one of the most sought after and highly regarded speakers throughout North America and Canada.

Jeff Cowan's Videos

  • Add Videos
  • View All

Jeff Cowan's Blog

Write Service Podcast: Episode 59- Why I'm the Most Expensive

Posted on February 14, 2019 at 12:00pm 0 Comments

This week, Jeff addresses a growing concern within the industry- price! He discusses why Pro Talk is worth the investment, what you get in terms of results, and how we compare to others. At some point, you will have to eventually INVEST in your people (not just spend money on training) to get the results your dealership deserves.

Copyright 2019 Wm Jeff Cowan

Website: automotiveservicetraining.com

800-248-2931; info@jcowansprotalk.com…

Continue

Write Service Podcast: Episode 58- Are You Fixing or Masking the Problem?

Posted on February 7, 2019 at 12:00pm 0 Comments

Most service drives today are simply masking their true problems on the service drive. This week, Jeff tells a personal story about trying to tackle a problem by masking it or seeking "fairy dust", when in reality it was only enabling the problem more! We are all guilty of pushing problems aside, but this week, Jeff will show you how to recognize the problem, when to seek a solution, and how to solve it for good. 

Copyright 2019 Wm Jeff Cowan

Website:…

Continue

Write Service Podcast: Episode 57- An Example of Outstanding Service

Posted on January 31, 2019 at 12:00pm 0 Comments

This week, Jeff discusses a personal experience that demonstrates the gap in today's customer service world. He also covers what it should look like, how it is done, and what service to expect as a valued customer. Tune in and save, download, and subscribe! Copyright 2019 Wm Jeff Cowan

Website: Automotiveservicetraining.com

Click HERE to watch!…

Continue

Write Service Podcast: Episode 56- How to Prep for the NADA

Posted on January 24, 2019 at 2:19pm 0 Comments

Attending the NADA this year? This podcast will discuss what you should be looking for, what to invest in, and some key hot topics that you'll encounter at the convention. Also check out Jeff's article on LinkedIn, which covers all seven items on your NADA checklist! Copyright 2019 Wm Jeff Cowan

Website: automotiveservicetraining.com

Click HERE to watch!…

Continue

Comment Wall

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

  • No comments yet!
 
 
 

Latest Activity

Profile Icon via Twitter
Checking out "Bobby Compton ~ Motivational Listener" on @dealerELITE: https://t.co/wi33cjLTpz
Twitter1 hour ago · Reply · Retweet
Profile Icon via Twitter
Twitter2 hours ago · Reply · Retweet
Bobby posted a video

Bobby Compton ~ Motivational Listener

Moreover, look for able men from all the people, men who are trustworthy and hate a bribe, and place such men over the people as chiefs of thousands, of hund...
6 hours ago
Bill Wittenmyer posted a video

Witt's Wise Words: Super Workers vs Supervisors

Bill Wittenmyer shares the difference between super workers and supervisors in this week's episode of Witt's Wise Words. To read the full article, click here...
6 hours ago
Scot Eisenfelder's blog post was featured
8 hours ago
Daniel Ross posted a blog post

Males's Socks - Picking Design and Comfort

The most fundamental of all men's devices, and the one utilized for convenience as well as style is…See More
yesterday
Profile Icon via Twitter
RT @Haydenfilms: Don't waste time on wasting time. Get your copy of #TheoryOfFive, written by our longtime friend and colleague, Mr. Chris…
Twitteryesterday · Reply · Retweet
Samuel posted a blog post

Free Alternatives to Adobe Photoshop

Photoshop is an impressive piece of software, but it comes with quite a high price. If you're an…See More
Saturday
Profile Icon via Twitter
RT @Automotive_News: Twitter appoints Google's Guy Schueller as new industry director of automotive https://t.co/fLE01oyHSE https://t.co/CZ
TwitterSaturday · Reply · Retweet
Profile Icon via Twitter
RT @Automotive_News: GM confirms Buick Cascada dead after 2019 model https://t.co/MM58g7AX7K https://t.co/bL6Soqdcsq
TwitterSaturday · Reply · Retweet
Profile Icon via Twitter
RT @ChrisBSaraceno: Another Awesome Leadership Article by @DaveAnderson100 A must reader for ALL leaders https://t.co/OSv0KXyEp7
TwitterSaturday · Reply · Retweet
Profile Icon via Twitter
TwitterSaturday · Reply · Retweet
Profile Icon via Twitter
RT @ChrisBSaraceno: My Friend John Waring Ready for his TheoryOf5 Journey #winning #believe #autotrader #prosperity #success #family #marr
TwitterSaturday · Reply · Retweet
Profile Icon via Twitter
RT @womendrivers: Half of women who are shopping for a new car are going to 3 dealers - almost 2X's the industry average. Is your #dealersh
TwitterSaturday · Reply · Retweet
Profile Icon via Twitter
RT @Cliff_Banks: In the auto industry? Time to start paying attention to analyst @DRuizG80 -- intriguing insights with a fresh perspective.
TwitterSaturday · Reply · Retweet
Tony Provost posted a video
Friday
Scot Eisenfelder posted a blog post
Friday
Bill Wittenmyer posted a video

Freebie Friday: What's the Most Important or Overlooked Task Inside the Dealership

Bill Wittenmyer shares what the most important (or overlooked) task in a dealership is and why in this edition of Freebie Friday. Read the full blog article ...
Friday
Jim Flint posted a blog post
Friday
Profile Icon via Twitter
TwitterFriday · Reply · Retweet

Get Newsletter

© 2019   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service