Jeff Cowan
  • Male
  • Rancho Santa Margarita, CA
  • United States
  • Jeff Cowan's PRO TALK, Inc.
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Jeff Cowan's Discussions

The Simple Pay Plan That Creates Accountability

Started Jun 9 0 Replies

Just wanted to let you all know that I'm re-broadcasting "The Simple Pay Plan That Creates Accountability", webinar this Wednesday. I received such tremendous feed back from it a couple of weeks ago,…Continue

Tags: survey, plan, pay, scores, customer

God Bless Our Troups and God Bless the Indy 500

Started May 23 0 Replies

Demonstrating excellence and holding ourselves to the highest standard will create a life that honors those who have made the ultimate sacrifice.…Continue

Tags: motivation, 500, race, indy, day

Seeking Sales Consultant

Started this discussion. Last reply by Douglas Grimaldi Jul 28, 2012. 1 Reply

We are an Automotive Consulting Company in our 26th year of business and have an office located in Rancho Santa Margarita. Our company is experiencing tremendous growth and raising the bar in the…Continue

Tags: training, employment, jobs, sales

 

Jeff Cowan's Page

Latest Activity

Jeff Cowan posted a photo
yesterday
Jeff Cowan posted a video
yesterday
Jeff Cowan posted a status
"Today on Service Drive - Which Automotive Conventions should I attend? http://bcove.me/9hpiju8y"
Tuesday
Jeff Cowan posted a photo
Monday
Jeff Cowan posted a blog post

Coming to Best Training Day Ever 2015?

Pro Talk Proudly Announces Inclusion of Internationally-renowned Expert Sales Trainer, Jeff Cowan in the “Best Training Day Ever” 2015 EasyCare, major sponsor for the event to be held at The Masonic in San Francisco, California this coming January 22nd, slates Jeff as opening speaker for the 1 day event which also features 5 other presenters also credited as automotive industry's leading performance strategists. Rancho Santa Margarita, CA-14 September 2014. Back from its meteoric rise in attendance following this year's event, the “Best Training Day Ever” will be back for its third annual presentation next year on January 22nd, 2015 at the historic Masonic Center in San Francisco, CA. Jill Christopher, Marketing Director at Jeff Cowan’s PRO TALK, Inc. announces the inclusion of Jeff Cowan as one of the experts to present next year with a…See More
Monday
Jeff Cowan and Joseph Rosales are now friends
Monday
Jeff Cowan's video was featured
Dec 13
Jeff Cowan was featured
Dec 13
Jeff Cowan posted a video
Dec 9
Jeff Cowan posted a video
Dec 4
Jeff Cowan's blog post was featured

Six Tips to Having Your Best Service Year Ever

Six Tips to Having Your Best Service Year Ever As the tide rolls out on 2014 and we look ahead to the new incoming tide of 2015, it is time we sit down and start to plan for what I believe will be a record year for service department sales.Since the recession began back in 2008, I have witnessed many service departments experiencing their best years, year after year. Although the number of service departments having their best years has not increased much with each passing year, those who are having record years understand that it is not happening because of luck. It is happening because they are identifying their roadblocks, developing plans to navigate around those roadblocks, setting minimum acceptable standards, and executing.Having worked with literally hundreds of these successful service departments, I will share with you their secrets of how and why they are so…See More
Dec 2
Jeff Cowan posted a photo

Protect Your Career This Holiday

See tomorrows Hump Day message for sound advice to protect your career during the holidays! http://automotiveservicetraining.com/
Dec 2
Jeff Cowan posted a video

The Myth About Putting Family First

01:31
The myth that "Putting Family Before Business Means You're Sure to Fail", and why it is just that - a myth.
Nov 30
Jeff Cowan's video was featured

Sales Training Certificates Should Expire

02:54
The debate over whether training certificates should expire continues. Here's my reasoning behind why they should be renewed on a regular basis.
Nov 30
Jeff Cowan posted a video

Sales Training Certificates Should Expire

02:54
The debate over whether training certificates should expire continues. Here's my reasoning behind why they should be renewed on a regular basis.
Nov 25
Jeff Cowan is attending Maggie Lee's event

EasyCare's Best Training Day Ever 2015 at Nob Hill Masonic Center

January 22, 2015 from 7:15am to 5:30pm
Back by popular demand, Best Training Day Ever, a one day training event, will present some of the retail automotive industry’s leading performance strategists in live, interactive training sessions. Attendees will have the opportunity to learn about all aspects of operations, with practical information they can take back and implement at their dealership.Presentations will be given by the industry’s top performers and influencers, including:-Dave Anderson, president of Dave Anderson’s Learn to Lead-Jeremy Anspach, president and CEO of Pure Cars-Jeff Cowan, Pro Talk, Inc.-Alan Ram, president of Proactive Training Solutions, Inc.-David Spisak, president of Reverserisk-Jim Fitzpatrick, founder and CEO of CBT Automotive NetworkSee More
Nov 25

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Jeff Cowan's PRO TALK, Inc.
What is your current position within your organization?
President
What is your company website?
http://automotiveservicetraining.com/
What is your Facebook page/URL?
http://www.facebook.com/pages/Jeff-Cowans-PRO-TALK/164589270223619
What is your LinkedIn page/URL?
http://www.linkedin.com/in/jcprotalk
How did you specifically hear about dealerELITE? If referred, who?
Referral
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

Jeff Cowan has spent the last 27 years standing on service drives side by side with Service Advisors training them in the art of selling, customer service, customer retention, and communication skills. As a company he has trained several thousand dealerships and visited over 2,200 automobile dealerships in the United States and Canada and is generally recognized as the nation’s authority when it comes to training Service Advisors.

His company, PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

With over 37 years of sales experience and numerous sales awards from various retail companies, he has become one of the most sought after and highly regarded speakers throughout North America and Canada.

Jeff Cowan's Photos

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Jeff Cowan's Videos

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Jeff Cowan's Blog

Coming to Best Training Day Ever 2015?

Posted on December 15, 2014 at 2:23pm 0 Comments

Pro Talk Proudly Announces Inclusion of Internationally-renowned Expert Sales Trainer, Jeff Cowan in the “Best Training Day Ever” 2015

 

EasyCare, major sponsor for the event to be held at The Masonic in San Francisco, California this coming January 22nd, slates Jeff as opening speaker for the 1 day event which also features 5 other presenters also credited as automotive industry's leading performance…

Continue

Six Tips to Having Your Best Service Year Ever

Posted on December 2, 2014 at 4:00pm 0 Comments

Six Tips to Having Your Best Service Year Ever…

Continue

Who’s Failing Who?

Posted on November 12, 2014 at 10:00am 4 Comments

So I have a friend who called me up in late June and asked me for some help.  His daughter, who had graduated college the year before, was having trouble finding a job.  He knew I’m in the automotive industry and wanted to know if there might be an opportunity for his daughter. Knowing Tammy, I was thrilled to think that this bright young woman would have an interest in an industry that I love so much. 

 

Although her college had been paid for, Tammy, not one to be idle, worked…

Continue

The Effects of Being Negative Around Customers

Posted on August 15, 2014 at 6:40pm 0 Comments

Today's Daily Tune Up @CarBizToday http://bcove.me/lahzhkit on the effects of being negative around customers.

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