Jeff Cowan
  • Male
  • Rancho Santa Margarita, CA
  • United States
  • Jeff Cowan's PRO TALK, Inc.
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Jeff Cowan's Groups

Jeff Cowan's Discussions

The Simple Pay Plan That Creates Accountability

Started Jun 9, 2014 0 Replies

Just wanted to let you all know that I'm re-broadcasting "The Simple Pay Plan That Creates Accountability", webinar this Wednesday. I received such tremendous feed back from it a couple of weeks ago,…Continue

Tags: survey, plan, pay, scores, customer

God Bless Our Troups and God Bless the Indy 500

Started May 23, 2014 0 Replies

Demonstrating excellence and holding ourselves to the highest standard will create a life that honors those who have made the ultimate sacrifice.…Continue

Tags: motivation, 500, race, indy, day

Seeking Sales Consultant

Started this discussion. Last reply by Douglas Grimaldi Jul 28, 2012. 1 Reply

We are an Automotive Consulting Company in our 26th year of business and have an office located in Rancho Santa Margarita. Our company is experiencing tremendous growth and raising the bar in the…Continue

Tags: training, employment, jobs, sales

 

Jeff Cowan's Page

Latest Activity

Jeff Cowan posted a blog post

Write Service Podcast: Episode 25- Key to Making an Extra 5-10% Income

This week, Jeff discusses the key to making an extra 5-10% income: having a strong follow-up program! Don't allow yourself or your process to become automated, don't rely on one approach for everyone, and always remember that NOTHING exceeds personal contact between you and your customer. With just five steps, you'll see higher retention, higher sales, and higher survey scores! Copyright 2018 Wm Jeff CowanClick HERE to watch!Also available on iTunes, GooglePlay, and Stitcher. Please RATE and SUBSCRIBE!See More
yesterday
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Jeff Cowan's blog post was featured

Success in Professional Sales Podcast: Episode 24- Four Reasons Why Sales Might Not Be For You...

Have you wanted to be in sales but you're not sure if it's the right fit? Sales is rewarding, challenging, and fast-pace, but it also is not for everyone! Stay tuned to hear the four points that will help you determine if this role is meant for you. Copyright 2018 Wm Jeff CowanClick HERE to watch!Website: thejeffcowan.comAlso available on iTunes and GooglePlay!See More
Tuesday
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Jeff Cowan posted a blog post

Success in Professional Sales Podcast: Episode 24- Four Reasons Why Sales Might Not Be For You...

Have you wanted to be in sales but you're not sure if it's the right fit? Sales is rewarding, challenging, and fast-pace, but it also is not for everyone! Stay tuned to hear the four points that will help you determine if this role is meant for you. Copyright 2018 Wm Jeff CowanClick HERE to watch!Website: thejeffcowan.comAlso available on iTunes and GooglePlay!See More
Tuesday
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Jeff Cowan posted a blog post

Write Service Podcast: Episode 24- Pay Attention to Detail

This week, Jeff discusses another common mistake that service advisors make: not paying attention to detail! This point falls in line with following the process, ensuring accuracy every time, and not skipping any steps. Whether you make a written list of details, keep a manual handy, or refresh your memory every day before you step on the drive, it's imperative that you actively pay attention to detail. Copyright 2018 Wm Jeff CowanWebsite: automotiveservicetraining.comClick here to watch!Also available on iTunes, Googleplay, and Stitcher. Don't forget to rate and subscribe!See More
Apr 12
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Jeff Cowan posted a blog post

Success in Professional Sales Podcast: Episode 23- Getting Out of a Sales Slump

This week, Jeff discusses the dreaded, yet inevitable, sales slump. We are all guilty of falling into it for one reason or another, every once in a while. With 4 simple tips, you can overcome it! Failure as a teacher, readjusting aspects rather than "fail and repeat", and knowing you are never far from success are a few snippets of what this episode covers! Copyright 2018 Wm Jeff CowanClick here to watch!Also available on iTunes, GooglePlay, and Stitcher. Website: thejeffcowan.comSee More
Apr 10
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Jeff Cowan posted a blog post

Write Service Podcast: Episode 23- Don't Coupon Yourself Out of Business!

This week, Jeff covers two more mistakes that service advisors make: They avoid the low mileage customers and they misuse coupons! First, low mileage customers are sometimes the best customers in the long run, simply due to your rapport, honesty, and integrity as their salesperson! Second, don't make the mistake of couponing yourself out of business! Stay tuned to hear Jeff's thoughts and tips regarding these two mistakes. Copyright 2018 Wm Jeff CowanClick here to watch now!Also available on iTunes, Stitcher, and GooglePlay!Website: automotiveservicetraining.comSee More
Apr 5
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Jeff Cowan posted blog posts
Apr 3
Jeff Cowan's blog post was featured

EXCLUSIVE New Book Release: "What I've Learned From Attending Over 35 Indy 500's"-

Every May, thousands descend upon the Indianapolis Motor Speedway to watch and be part of the “Greatest Spectacle in Racing”, the Indy 500.  Millions more watch on television from around the world. All know that Indy is the biggest single day sporting event in the world, but what many do not know is that it is also a college and an institution of higher learning. For just one day a year, by attending this event, you can get a lifetime of knowledge that will take the average student years to acquire.Every year you see some of the wealthiest people from around the world bring their multi-million-dollar race teams and drivers to the track and battle it out. Sponsored by some of the world’s richest companies, these Titians of business and sport duke it out for their share of the richest purse in all of racing ($13.2 million in 2017 – Winners share, at least $2.5 million).If you pay attention as the biggest of big in business do their battle, you can and will learn life and business…See More
Apr 2
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Jeff Cowan's blog post was featured

Write Service Podcast: Episode 22- The Next Visit Technique

This week, Jeff visits yet another common mistake that service advisors make: not asking for future business! Future business requires the advisor to not only sell the service, but also sell themselves! The most effective way to do this is by using the proven techniques: The Next Visit and The Proactive Next Visit. Both word tracks will secure you more future business than you can imagine! Copyright 2018 Wm Jeff CowanClick here to watch!Also available through iTunes, GooglePlay, and Stitcher. Rate and Subscribe!Website: automotiveservicetraining.comSee More
Mar 29
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Jeff Cowan posted a blog post

Write Service Podcast: Episode 22- The Next Visit Technique

This week, Jeff visits yet another common mistake that service advisors make: not asking for future business! Future business requires the advisor to not only sell the service, but also sell themselves! The most effective way to do this is by using the proven techniques: The Next Visit and The Proactive Next Visit. Both word tracks will secure you more future business than you can imagine! Copyright 2018 Wm Jeff CowanClick here to watch!Also available through iTunes, GooglePlay, and Stitcher. Rate and Subscribe!Website: automotiveservicetraining.comSee More
Mar 29
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Jeff Cowan posted a blog post

Success in Professional Sales Podcast: Episode 21- 3 Reasons Why People Don't Buy

This week, Jeff discusses a familiar topic to many of us: Why customers won't buy! We've all had great presentations, closes, and product value, so why don't we get the sale every time? Is it because your product is unnoticed, your presentation doesn't showcase the value or brand, the product isn't current enough, or you simply don't know where to start? Stay tuned to find out the top three reasons why people don't buy. Copyright 2018 Wm Jeff CowanClick here to watch!Also available on iTunes, Stitcher, and GooglePlay. Don't forget to rate and subscribe!See More
Mar 27
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Jeff Cowan posted a blog post

Write Service Podcast: Episode 21- YOU Owe It to Yourself!

This week, Jeff discusses arguably the biggest mistake advisors make- not giving it their all! Are you part of the 80% that goes to work, waves behind the desk, doesn't walk around every car, or simply has your lazy days? This message is for you! Dealers, managers, principals, advisors, this message will hit home for you and your staff. Listen in for an inspiring yet motivating "wake up call" that everyone in the service industry can learn from! Copyright 2018 Wm Jeff CowanClick here to watch! Also available on iTunes, Stitcher, and Googleplay. Please Rate and Subscribe!See More
Mar 22
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Jeff Cowan's blog post was featured

Success in Professional Sales Podcast: Episode 20- Ensure Your Success

This week, Jeff discusses how to ensure your success within your professional sales career. The key is to surround yourself with 4 types of people: models, mentors, partners, and friends. Tune in to see how each type of support can benefit you and help you maximize your potential! Copyright 2018 Wm Jeff CowanClick here to watch!Also available on iTunes, GooglePlay, and Stitcher. Don't forget to rate and subscribe!WebsiteWrite Service Training ProgramFree Sample of Upcoming New Release Here!Pre-Order Here!…See More
Mar 20
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Jeff Cowan posted a blog post

Success in Professional Sales Podcast: Episode 20- Ensure Your Success

This week, Jeff discusses how to ensure your success within your professional sales career. The key is to surround yourself with 4 types of people: models, mentors, partners, and friends. Tune in to see how each type of support can benefit you and help you maximize your potential! Copyright 2018 Wm Jeff CowanClick here to watch!Also available on iTunes, GooglePlay, and Stitcher. Don't forget to rate and subscribe!WebsiteWrite Service Training ProgramFree Sample of Upcoming New Release Here!Pre-Order Here!…See More
Mar 20
0 Comments
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 20- Follow the Process!

This week, Jeff continues with another common mistake that service advisors make- not following the processes! Whether they are implemented by your manager or your dealership, they are there for a reason! Don't be lazy, follow the process, and maximize your potential on the service drive! Copyright 2018 Wm. Jeff CowanClick here to watch!Website: automotiveservicetraining.com Write Service Training Program: http://thejeffcowan.com/shop/ Free Sample of Upcoming New Release: http://online.flipbuilder.com/gkdw/loqp/ Pre-Order Here: https://www.amazon.com/dp/B07B8Y43G9See More
Mar 15
0 Comments
Jeff Cowan posted a blog post

Write Service Podcast: Episode 20- Follow the Process!

This week, Jeff continues with another common mistake that service advisors make- not following the processes! Whether they are implemented by your manager or your dealership, they are there for a reason! Don't be lazy, follow the process, and maximize your potential on the service drive! Copyright 2018 Wm. Jeff CowanClick here to watch!Website: automotiveservicetraining.com Write Service Training Program: http://thejeffcowan.com/shop/ Free Sample of Upcoming New Release: http://online.flipbuilder.com/gkdw/loqp/ Pre-Order Here: https://www.amazon.com/dp/B07B8Y43G9See More
Mar 15
0 Comments

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Jeff Cowan's PRO TALK, Inc.
What is your current position within your organization?
President
What is your company website?
http://automotiveservicetraining.com/
What is your Facebook page/URL?
http://www.facebook.com/pages/Jeff-Cowans-PRO-TALK/164589270223619
What is your LinkedIn page/URL?
http://www.linkedin.com/in/jcprotalk
How did you specifically hear about DealerELITE? If referred, who?
Referral
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

Jeff Cowan has spent the last 27 years standing on service drives side by side with Service Advisors training them in the art of selling, customer service, customer retention, and communication skills. As a company he has trained several thousand dealerships and visited over 2,200 automobile dealerships in the United States and Canada and is generally recognized as the nation’s authority when it comes to training Service Advisors.

His company, PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

With over 37 years of sales experience and numerous sales awards from various retail companies, he has become one of the most sought after and highly regarded speakers throughout North America and Canada.

Jeff Cowan's Videos

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Jeff Cowan's Blog

Write Service Podcast: Episode 25- Key to Making an Extra 5-10% Income

Posted on April 19, 2018 at 12:00pm 0 Comments

This week, Jeff discusses the key to making an extra 5-10% income: having a strong follow-up program! Don't allow yourself or your process to become automated, don't rely on one approach for everyone, and always remember that NOTHING exceeds personal contact between you and your customer. With just five steps, you'll see higher retention, higher sales, and higher survey scores! Copyright 2018 Wm Jeff Cowan

Click…

Continue

Success in Professional Sales Podcast: Episode 24- Four Reasons Why Sales Might Not Be For You...

Posted on April 17, 2018 at 12:00pm 0 Comments

Have you wanted to be in sales but you're not sure if it's the right fit? Sales is rewarding, challenging, and fast-pace, but it also is not for everyone! Stay tuned to hear the four points that will help you determine if this role is meant for you. Copyright 2018 Wm Jeff Cowan

Click HERE to watch!

Website: thejeffcowan.com…

Continue

Write Service Podcast: Episode 24- Pay Attention to Detail

Posted on April 12, 2018 at 12:00pm 0 Comments

This week, Jeff discusses another common mistake that service advisors make: not paying attention to detail! This point falls in line with following the process, ensuring accuracy every time, and not skipping any steps. Whether you make a written list of details, keep a manual handy, or refresh your memory every day before you step on the drive, it's imperative that you actively pay attention to detail. Copyright 2018 Wm Jeff Cowan

Website:…

Continue

Success in Professional Sales Podcast: Episode 23- Getting Out of a Sales Slump

Posted on April 10, 2018 at 12:00pm 0 Comments

This week, Jeff discusses the dreaded, yet inevitable, sales slump. We are all guilty of falling into it for one reason or another, every once in a while. With 4 simple tips, you can overcome it! Failure as a teacher, readjusting aspects rather than "fail and repeat", and knowing you are never far from success are a few snippets of what this episode covers! Copyright 2018 Wm Jeff Cowan

Click here to…

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Clean Diesel Vs. Diesel

Posted by PowerFlo Diesel on April 20, 2018 at 8:02am 0 Comments

It’s hard to imagine commerce without diesel fuel. From the ships that carry cargo across the oceans to the trains and trucks that haul those goods to their ultimate destinations, diesel fuel is what makes all of it possible. However, that power…

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Personalized Chiropractic Care

Posted by Daniel Ross on April 20, 2018 at 6:02am 0 Comments

Over the last forty years, some patients have declared a partiality as to the gender of their handling chiropractor. Some patients have applied for a male chiropractor and some patients have requested a female chiropractor – frequently due to…

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Get Secure and Reliable Car Title Loan Services

Posted by Simon Hopes on April 19, 2018 at 2:55pm 0 Comments

Cash is the most important part of every human being’s life. But, sometimes it is not available when you need more. At that time, the loan is the best option that can help you to solve problems. If you want emergency cash then,…

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BLACK BOOK AND AUCTIONACCESS ANNOUNCE AUCTIONACCESS MOBILE PROMOTION

Posted by Black Book on April 19, 2018 at 1:44pm 0 Comments

Dealers using the new AuctionACCESS Mobile App will be eligible for discounted Black Book Digital…

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