Jeff Cowan Male Rancho Santa Margarita, CA United States Jeff Cowan's PRO TALK, Inc.: Like

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General Managers 20-Group

123 members
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Tailor Your Techniques

62 members
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Automotive Coaching & Co…

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Automotive Training Prof…

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Jeff Cowan's Discussions

The Simple Pay Plan That Creates Accountability

Started Jun 9, 2014 0 Replies 0 Likes

Just wanted to let you all know that I'm re-broadcasting "The Simple Pay Plan That Creates Accountability", webinar this Wednesday. I received such tremendous feed back from it a couple of weeks ago,…Continue

Tags: survey, plan, pay, scores, customer

God Bless Our Troups and God Bless the Indy 500

Started May 23, 2014 0 Replies 1 Like

Demonstrating excellence and holding ourselves to the highest standard will create a life that honors those who have made the ultimate sacrifice.…Continue

Tags: motivation, 500, race, indy, day

Seeking Sales Consultant

Started this discussion. Last reply by Douglas Grimaldi Jul 28, 2012. 1 Reply 0 Likes

We are an Automotive Consulting Company in our 26th year of business and have an office located in Rancho Santa Margarita. Our company is experiencing tremendous growth and raising the bar in the…Continue

Tags: training, employment, jobs, sales

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Jeff Cowan's Page

Latest Activity

Jeff Cowan posted a photo

Clerks vs Salespeople Quote

2 hours ago

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Jeff Cowan posted a status

"You're going to want to see this! Tune in tomorrow to @Autodealerlive http://www.autodealerlive.net/"

Jan 14

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Jeff Cowan posted a video

Do You Wear Your Uniform With Pride

04:19

Do you wear your work uniform with the same pride as you do when wearing your favorite sports team's shirt?

Jan 14

0 Comments 0 Likes

Jeff Cowan posted a photo

Louie Anderson and Jeff Cowan

Having a blast today over at Lightspeed. Got to meet funny man Louie Anderson. What a great guy!

Jan 13

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Jeff Cowan posted a status

"Its coming up! Hurry & register if you haven't! I'm expecting to see you there! http://thebesttrainingdayever.com/"

Jan 13

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Jeff Cowan posted a blog post

THE MYTHS OF WRITING SERVICE Part 1

Myths are dangerous things. They are invented from misinformation and the unknown. For example, only a few thousand years ago it was generally believed that if you sailed too far out to sea, you would fall off the end of the earth. It was only when man dared to sail out beyond where they had previously sailed that they proved the myth wrong. There was a time when people actually believed that the moon was made of cheese. That was disproven with the aid of powerful telescopes. Or how about that myth that if your wife is happy, everyone is happy - wait a minute… that last one is not a myth, or at least that is what my wife tells me.In the automotive industry, there are myths that exist today regarding service writing, even though they have been disproven many times over by actual service writers themselves. Although they have been disproven, many still hang on to these myths. Why? I believe it is because by allowing the myth to exist, it can remain an excuse not to change; an excuse…See More

Jan 13

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Jeff Cowan posted a blog post

6 Step Road to Service Department Success 2-Day Spring Workshops are Open for Registration

We've booked our Spring 2-Day Workshop dates and locations!Learn how to have the highest Sales, Customer Retention, and Survey Scores, plus over 200 word tracks, closes and ways to handle objections will be taught that guarantee that you are a top performer, and much much more.Give us a call to book your team forSeattle, WA - March 5th and 6thNewark, NJ - March 18th and 19thChicago, IL - April 21st and 22nd800-248-2931Click here for more information See More

Jan 7

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Jeff Cowan's blog post was featured

Six Tips to Having Your Best Service Year Ever

Six Tips to Having Your Best Service Year Ever As the tide rolls out on 2014 and we look ahead to the new incoming tide of 2015, it is time we sit down and start to plan for what I believe will be a record year for service department sales.Since the recession began back in 2008, I have witnessed many service departments experiencing their best years, year after year. Although the number of service departments having their best years has not increased much with each passing year, those who are having record years understand that it is not happening because of luck. It is happening because they are identifying their roadblocks, developing plans to navigate around those roadblocks, setting minimum acceptable standards, and executing.Having worked with literally hundreds of these successful service departments, I will share with you their secrets of how and why they are so…See More

Jan 6

0 Comments 1 Like

Brian Bennington commented on Jeff Cowan's video

4 Tips To Help You Get The Promotion You Want in 2015

"Even though fixed operations and service isn't that interesting to me, your well-presented and concise videos are always a "must see." However, I think the 4 tips you arrived at are more for the "promoters" (dealer…"

Jan 2

Jeff Cowan posted a video

Jan 1

1 Comment 0 Likes

Jeff Cowan posted a status

""4 Tips To Help You Get The Promotion You Want" Watch the interview here: http://bcove.me/h4aku5h0"

Dec 31, 2014

0 Comments 0 Likes

Jeff Cowan posted a video

Merry Christmas

02:50

Silent Night, Holy Night? Let's be sure to remember what is important during this holiday season!

Dec 24, 2014

1 Comment 2 Likes

Jeff Cowan posted a photo

Happiness

Dec 22, 2014

0 Comments 1 Like

Jeff Cowan posted a photo

So what about Factory Training?

Sherry asks a great question on Service Drive with Jeff Cowan. Here's my answer. Watch "Service Drive with Jeff Cowan".…

Dec 19, 2014

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Jeff Cowan posted a video

Should My Top Sales Veteran Train the Rookie

02:20

Dec 19, 2014

0 Comments 0 Likes

Jeff Cowan posted a status

"Today on Service Drive - Which Automotive Conventions should I attend? http://bcove.me/9hpiju8y"

Dec 16, 2014

0 Comments 0 Likes

Profile Information

Which best describes you?: Trainer

What company do you work for (or own)?: Jeff Cowan's PRO TALK, Inc.

What is your current position within your organization?: President

What is your company website?: http://automotiveservicetraining.com/

What is your Facebook page/URL?: http://www.facebook.com/pages/Jeff-Cowans-PRO-TALK/164589270223619

What is your LinkedIn page/URL?: http://www.linkedin.com/in/jcprotalk

How did you specifically hear about dealerELITE? If referred, who?: Referral

Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?: PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

Jeff Cowan has spent the last 27 years standing on service drives side by side with Service Advisors training them in the art of selling, customer service, customer retention, and communication skills. As a company he has trained several thousand dealerships and visited over 2,200 automobile dealerships in the United States and Canada and is generally recognized as the nation’s authority when it comes to training Service Advisors.

His company, PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

With over 37 years of sales experience and numerous sales awards from various retail companies, he has become one of the most sought after and highly regarded speakers throughout North America and Canada.

Jeff Cowan's Photos

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Jeff Cowan's Videos

Do You Wear Your Uniform With Pride

Added by Jeff Cowan 0 Comments 0 Likes
4 Tips To Help You Get The Promotion You Want in 2015

Added by Jeff Cowan 1 Comment 0 Likes
Merry Christmas

Added by Jeff Cowan 1 Comment 2 Likes

Jeff Cowan's Blog

6 Step Road to Service Department Success 2-Day Spring Workshops are Open for Registration

Posted on January 7, 2015 at 1:06pm 0 Comments 0 Likes

We've booked our Spring 2-Day Workshop dates and locations!

Learn how to have the highest Sales, Customer Retention, and Survey Scores, plus over 200 word tracks, closes and ways to handle objections will be taught that guarantee that you are a top performer, and much much more.

Give us a call to book your team…

Continue

THE MYTHS OF WRITING SERVICE Part 1

Posted on January 4, 2015 at 1:30am 0 Comments 0 Likes

Continue

Coming to Best Training Day Ever 2015?

Posted on December 15, 2014 at 2:23pm 0 Comments 0 Likes

Pro Talk Proudly Announces Inclusion of Internationally-renowned Expert Sales Trainer, Jeff Cowan in the “Best Training Day Ever” 2015

EasyCare, major sponsor for the event to be held at The Masonic in San Francisco, California this coming January 22^nd, slates Jeff as opening speaker for the 1 day event which also features 5 other presenters also credited as automotive industry's leading performance…

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