Jeff Cowan
  • Male
  • Rancho Santa Margarita, CA
  • United States
  • Jeff Cowan's PRO TALK, Inc.
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Jeff Cowan's Discussions

The Simple Pay Plan That Creates Accountability

Started Jun 9, 2014 0 Replies

Just wanted to let you all know that I'm re-broadcasting "The Simple Pay Plan That Creates Accountability", webinar this Wednesday. I received such tremendous feed back from it a couple of weeks ago,…Continue

Tags: survey, plan, pay, scores, customer

God Bless Our Troups and God Bless the Indy 500

Started May 23, 2014 0 Replies

Demonstrating excellence and holding ourselves to the highest standard will create a life that honors those who have made the ultimate sacrifice.…Continue

Tags: motivation, 500, race, indy, day

Seeking Sales Consultant

Started this discussion. Last reply by Douglas Grimaldi Jul 28, 2012. 1 Reply

We are an Automotive Consulting Company in our 26th year of business and have an office located in Rancho Santa Margarita. Our company is experiencing tremendous growth and raising the bar in the…Continue

Tags: training, employment, jobs, sales

 

Jeff Cowan's Page

Latest Activity

Jeff Cowan posted a blog post

Success in Professional Sales Podcast- Episode 33: The Buy A Suit Technique

Struggling with getting the presentation? Or even struggling with up-sells? The key is to reassure your customer that they are in the right place, at the right time, with the person who can get the job done. Stay tuned to hear exact word tracks for this technique, tips to get the sale, and increase your up-sells! Copyright 2018 Wm Jeff CowanWebsite: TheJeffCowan.comClick here to watch!See More
yesterday
Jeff Cowan's blog post was featured

Write Service Podcast- Episode 33: The Fear of Change

Do you find yourself managing someone that just seems untrainable? Why is it that after one year on the drive, good habits go out of the window? Easy- change is happening! There are five key points that happen when the fear of change kicks in. Stay tuned to hear Jeff's tips, how to address them, and how to embrace change! Copyright 2018 Wm Jeff Cowan Website: automotiveservicetraining.comClick HERE to watch!See More
Jun 14
Jeff Cowan posted blog posts
Jun 14
Jeff Cowan posted a blog post

Success in Professional Sales Podcast- Episode 32: How to Overcome the Price Objection

This week, Jeff discusses how to counter the dreaded price objection! It's a simple concept; You don't decrease your price, you increase the value! Stay tuned to hear many ways that Jeff suggests to increase the value on any product or service you sell. Copyright 2018 Wm Jeff CowanWebsite: thejeffcowan.comClick HERE to watch!See More
Jun 12
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 32- The Myths of Writing Service Part 4

This week, Jeff continues with the last five myths of this series. Stay tuned to hear what they are, how to bust them, and back them up with facts. Each one is perfect to use as a training tool, meeting topic, or simply food for thought! Copyright 2018 Wm Jeff CowanWebsite: AutomotiveServiceTraining.comClick HERE to watch!See More
Jun 7
Jeff Cowan posted a blog post

Write Service Podcast: Episode 32- The Myths of Writing Service Part 4

This week, Jeff continues with the last five myths of this series. Stay tuned to hear what they are, how to bust them, and back them up with facts. Each one is perfect to use as a training tool, meeting topic, or simply food for thought! Copyright 2018 Wm Jeff CowanWebsite: AutomotiveServiceTraining.comClick HERE to watch!See More
Jun 7
Jeff Cowan posted a blog post

Success in Professional Sales Podcast- Episode 31: The Halfway Mark

This week, Jeff discusses how to assess yourself at the halfway mark. We've made it to June, with just six months left to reach your yearly goals! Are you ahead of target, on target, or behind? Jeff covers each category and tips to re-evaluate. Copyright 2018 Wm Jeff CowanWebsite: TheJeffCowan.comClick HERE to watch!See More
Jun 5
Jeff Cowan's blog post was featured

Write Service Podcast: Episode 31- The Myths of Writing Service Part 3

This week, Jeff continues with the next five myths of this series. Stay tuned to hear what they are, how to bust them, and back them up with facts. Each one is perfect to use as a training tool, meeting topic, or simply food for thought! Copyright 2018 Wm Jeff CowanWebsite: AutomotiveServiceTraining.comCLICK HERE TO WATCH!See More
Jun 1
Jeff Cowan posted a blog post

Write Service Podcast: Episode 31- The Myths of Writing Service Part 3

This week, Jeff continues with the next five myths of this series. Stay tuned to hear what they are, how to bust them, and back them up with facts. Each one is perfect to use as a training tool, meeting topic, or simply food for thought! Copyright 2018 Wm Jeff CowanWebsite: AutomotiveServiceTraining.comCLICK HERE TO WATCH!See More
May 31
Jeff Cowan posted a blog post

Success in Professional Sales Podcast- Episode 30: Find the Time!

This week, Jeff tells a personal story to talk about how important it is to pay attention to the details with your staff. You can gauge who is going to be successful by simply noting work ethic, timing, and their determination. He also gives ideas for Father's Day gifts and graduation gifts! Copyright 2018 Wm Jeff CowanClick HERE to watch!Website: thejeffcowan.comSee More
May 29
Jeff Cowan posted a blog post

Write Service Podcast: Episode 30- The Myths of Writing Service Part 2

This week, Jeff continues with the next five myths of this series. Stay tuned to hear what they are, how to bust them, and back them up with facts. Each one is perfect to use as a training tool, meeting topic, or simply food for thought! Copyright 2018 Wm Jeff CowanClick HERE to watch!Website: automotiveservicetraining.comSee More
May 24
Jeff Cowan's blog post was featured

Success in Professional Sales Podcast- Episode 29: They're Leading You On!

Maybe your customer didn't ghost you, but it sure seemed like the deal was closed, yet it's not here! Are they still giving you hope or leading you on without a straight answer? Stay tuned to hear how to approach this, and stop them in their tracks! Jeff's proven process will get you an answer, every time. Copyright 2018 Wm Jeff CowanClick HERE to watch!Website: thejeffcowan.comSee More
May 22
Jeff Cowan posted a blog post

Success in Professional Sales Podcast- Episode 29: They're Leading You On!

Maybe your customer didn't ghost you, but it sure seemed like the deal was closed, yet it's not here! Are they still giving you hope or leading you on without a straight answer? Stay tuned to hear how to approach this, and stop them in their tracks! Jeff's proven process will get you an answer, every time. Copyright 2018 Wm Jeff CowanClick HERE to watch!Website: thejeffcowan.comSee More
May 22
Jeff Cowan posted a blog post

Write Service Podcast: Episode 29- The Myths of Writing Service Part 1

The most requested series is back! Jeff covers the top twenty myths of writing service, starting with the first five in this episode. Stay tuned to hear them, use them for meeting topics and tools, learn how to bust them, and find out the facts to support it. Copyright 2018 Wm Jeff CowanWebsite: www.automotiveservicetraining.comClick HERE to watch!See More
May 17
Jeff Cowan posted a blog post

Success in Professional Sales Podcast- Episode 28: Got Ghosted?

This week, Jeff discusses what to do when you get ghosted! You present your product or service, get your customer excited and bought in, they may even verbally commit, and then they disappear. So now what? Stay tuned for Jeff's secret on re-opening the conversation! Copyright 2018 Wm Jeff CowanClick HERE to watch!Website: TheJeffCowan.comSee More
May 15
Jeff Cowan posted a blog post

Write Service Podcast: Episode 28- The "Know-It-All"

Have you ever dealt with a know-it-all? Do you work with one now? Tune in to hear Jeff's thoughts regarding the message they convey, what business owners think of them, and some tips to actually help them! Whether you know someone or you think YOU know it all, this is a beneficial message to everyone. 2018 Wm Jeff Cowan Website: AutomotiveServiceTraining.comClick HERE to watch!See More
May 10

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Jeff Cowan's PRO TALK, Inc.
What is your current position within your organization?
President
What is your company website?
http://automotiveservicetraining.com/
What is your Facebook page/URL?
http://www.facebook.com/pages/Jeff-Cowans-PRO-TALK/164589270223619
What is your LinkedIn page/URL?
http://www.linkedin.com/in/jcprotalk
How did you specifically hear about DealerELITE? If referred, who?
Referral
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

Jeff Cowan has spent the last 27 years standing on service drives side by side with Service Advisors training them in the art of selling, customer service, customer retention, and communication skills. As a company he has trained several thousand dealerships and visited over 2,200 automobile dealerships in the United States and Canada and is generally recognized as the nation’s authority when it comes to training Service Advisors.

His company, PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

With over 37 years of sales experience and numerous sales awards from various retail companies, he has become one of the most sought after and highly regarded speakers throughout North America and Canada.

Jeff Cowan's Videos

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Jeff Cowan's Blog

Success in Professional Sales Podcast- Episode 33: The Buy A Suit Technique

Posted on June 19, 2018 at 12:00pm 0 Comments

Struggling with getting the presentation? Or even struggling with up-sells? The key is to reassure your customer that they are in the right place, at the right time, with the person who can get the job done. Stay tuned to hear exact word tracks for this technique, tips to get the sale, and increase your up-sells! Copyright 2018 Wm Jeff Cowan

Website: TheJeffCowan.com

Click here to watch!…

Continue

Write Service Podcast- Episode 33: The Fear of Change

Posted on June 14, 2018 at 12:00pm 0 Comments

Do you find yourself managing someone that just seems untrainable? Why is it that after one year on the drive, good habits go out of the window? Easy- change is happening! There are five key points that happen when the fear of change kicks in. Stay tuned to hear Jeff's tips, how to address them, and how to embrace change! Copyright 2018 Wm Jeff Cowan

Website: automotiveservicetraining.com

Click HERE to…

Continue

Success in Professional Sales Podcast- Episode 32: How to Overcome the Price Objection

Posted on June 12, 2018 at 12:00pm 0 Comments

This week, Jeff discusses how to counter the dreaded price objection! It's a simple concept; You don't decrease your price, you increase the value! Stay tuned to hear many ways that Jeff suggests to increase the value on any product or service you sell. Copyright 2018 Wm Jeff Cowan

Website: thejeffcowan.com

Click HERE to watch!…

Continue

Write Service Podcast: Episode 32- The Myths of Writing Service Part 4

Posted on June 7, 2018 at 12:00pm 0 Comments

This week, Jeff continues with the last five myths of this series. Stay tuned to hear what they are, how to bust them, and back them up with facts. Each one is perfect to use as a training tool, meeting topic, or simply food for thought! Copyright 2018 Wm Jeff Cowan

Website: AutomotiveServiceTraining.com

Click HERE to watch!…

Continue

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