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Jeff Cowan
  • Male
  • Rancho Santa Margarita, CA
  • United States
  • Jeff Cowan's PRO TALK, Inc.
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Jeff Cowan's Discussions

The Simple Pay Plan That Creates Accountability

Started Jun 9, 2014 0 Replies

Just wanted to let you all know that I'm re-broadcasting "The Simple Pay Plan That Creates Accountability", webinar this Wednesday. I received such tremendous feed back from it a couple of weeks ago,…Continue

Tags: survey, plan, pay, scores, customer

God Bless Our Troups and God Bless the Indy 500

Started May 23, 2014 0 Replies

Demonstrating excellence and holding ourselves to the highest standard will create a life that honors those who have made the ultimate sacrifice.…Continue

Tags: motivation, 500, race, indy, day

Seeking Sales Consultant

Started this discussion. Last reply by Douglas Grimaldi Jul 28, 2012. 1 Reply

We are an Automotive Consulting Company in our 26th year of business and have an office located in Rancho Santa Margarita. Our company is experiencing tremendous growth and raising the bar in the…Continue

Tags: training, employment, jobs, sales

 

Jeff Cowan's Page

Latest Activity

Ronald Holland liked Jeff Cowan's blog post Top 15 Service Advisor Myths
Saturday
Ronald Holland liked Jeff Cowan's blog post Top 15 Service Advisor Myths
Saturday
Jeff Cowan was featured
Friday
Kirk Korenko commented on Jeff Cowan's blog post Top 15 Service Advisor Myths
"Jeff, so true on what you said. I see it everyday. Thanks for the reinforcement."
Friday
Kirk Korenko liked Jeff Cowan's blog post Top 15 Service Advisor Myths
Friday
tony rehn liked Jeff Cowan's blog post Top 15 Service Advisor Myths
Wednesday
David Buttrey liked Jeff Cowan's blog post Top 15 Service Advisor Myths
May 24
Larry Sherstad commented on Jeff Cowan's blog post Top 15 Service Advisor Myths
"Well done Jeff! Telling it like it needs to be, should be and has to be. Thanks "
May 24
Joe Orr liked Jeff Cowan's blog post Top 15 Service Advisor Myths
May 24
DealerELITE liked Jeff Cowan's blog post Top 15 Service Advisor Myths
May 24
Jeff Cowan's blog post was featured

Top 15 Service Advisor Myths

Myths are dangerous things. They are invented from misinformation and the unknown.  For example, only a few thousand years ago it was generally believed that if you sailed too far out to sea, you would fall off the end of the earth. It was only when man dared to sail out beyond where they had previously sailed that they proved the myth wrong. There was a time when people actually believed that the moon was made of cheese. That was disproven with the aid of powerful telescopes. Or how about that myth that if your wife is happy, everyone is happy – wait a minute… that last one is not a myth, or at least that is what my wife tells me.In the automotive industry, there are myths that exist today regarding service writing, even though they have been disproven many times over by actual service writers themselves. Although they have been disproven, many still hang on…See More
May 24
Jeff Cowan posted a blog post

Top 15 Service Advisor Myths

Myths are dangerous things. They are invented from misinformation and the unknown.  For example, only a few thousand years ago it was generally believed that if you sailed too far out to sea, you would fall off the end of the earth. It was only when man dared to sail out beyond where they had previously sailed that they proved the myth wrong. There was a time when people actually believed that the moon was made of cheese. That was disproven with the aid of powerful telescopes. Or how about that myth that if your wife is happy, everyone is happy – wait a minute… that last one is not a myth, or at least that is what my wife tells me.In the automotive industry, there are myths that exist today regarding service writing, even though they have been disproven many times over by actual service writers themselves. Although they have been disproven, many still hang on…See More
May 24
Patrick Comley-White liked Jeff Cowan's blog post The Best Way to Increase Sales
May 7
Jeff Cowan's blog post was featured

The Best Way to Increase Sales

Start Selling Everyday Like it’s the Last Day of the MonthIn the average retail establishment roughly 80% of monthly sales are made in the last two weeks of each month.  Just over 60% of those sales are made in the last 7 days of the month.  And it is not uncommon for the biggest sale day of each month to be the last day of the month.  As surprising as these statistics may seem, they actually represent a very real and understandable pattern in sales.  Mentally and physically drained from just hitting last month's sales goals, you come in Monday with a more relaxed attitude.  You still help customers, but you are not as persistent with these customers as you were just the week before.  After all, you were intent on hitting last month's sales goals to ensure you made the income you needed, and time was…See More
May 4
DealerELITE liked Jeff Cowan's blog post The Best Way to Increase Sales
May 2
Jeff Cowan posted a blog post

The Best Way to Increase Sales

Start Selling Everyday Like it’s the Last Day of the MonthIn the average retail establishment roughly 80% of monthly sales are made in the last two weeks of each month.  Just over 60% of those sales are made in the last 7 days of the month.  And it is not uncommon for the biggest sale day of each month to be the last day of the month.  As surprising as these statistics may seem, they actually represent a very real and understandable pattern in sales.  Mentally and physically drained from just hitting last month's sales goals, you come in Monday with a more relaxed attitude.  You still help customers, but you are not as persistent with these customers as you were just the week before.  After all, you were intent on hitting last month's sales goals to ensure you made the income you needed, and time was…See More
May 2

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Jeff Cowan's PRO TALK, Inc.
What is your current position within your organization?
President
What is your company website?
http://automotiveservicetraining.com/
What is your Facebook page/URL?
http://www.facebook.com/pages/Jeff-Cowans-PRO-TALK/164589270223619
What is your LinkedIn page/URL?
http://www.linkedin.com/in/jcprotalk
How did you specifically hear about dealerELITE? If referred, who?
Referral
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

Jeff Cowan has spent the last 27 years standing on service drives side by side with Service Advisors training them in the art of selling, customer service, customer retention, and communication skills. As a company he has trained several thousand dealerships and visited over 2,200 automobile dealerships in the United States and Canada and is generally recognized as the nation’s authority when it comes to training Service Advisors.

His company, PRO TALK, provides process driven Service Advisor workshops, web based Service Advisor training (PRO TALK VT), and in-house side by side on-your-drive training, which are consistently providing dealerships and service centers with a high measurable return on investment. Most who experience Jeff’s training say it is the most practical, realistic, and easy to understand training ever made available to the marketplace.

With over 37 years of sales experience and numerous sales awards from various retail companies, he has become one of the most sought after and highly regarded speakers throughout North America and Canada.

Jeff Cowan's Videos

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Jeff Cowan's Blog

Top 15 Service Advisor Myths

Posted on May 24, 2016 at 3:28pm 2 Comments

Myths are dangerous things. They are invented from misinformation and the unknown.  For example, only a few thousand years ago it was generally believed that if you sailed too far out to sea, you would fall off the end of the earth. It was only when man dared to sail out beyond where they had previously sailed that they proved…

Continue

The Best Way to Increase Sales

Posted on May 2, 2016 at 1:39pm 0 Comments

Start Selling Everyday Like it’s the Last Day of the Month

In the average retail establishment roughly 80% of monthly sales are made in the last two weeks of each month.  Just over 60% of those sales are made in the last 7 days of the…

Continue

5 Tips to Increase Express Auto Service Sales

Posted on April 25, 2016 at 1:40pm 0 Comments

DEALERSHIP SERVICE DEPARTMENTS: MAKE A GOOD FIRST IMPRESSION

As the recession loosens its tight grip on our economy and businesses, vehicle sales have begun to steadily climb nationwide.  As a result, a very important decision is looming for auto dealers.  Many of the customers that are…

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Best Fixed Operations Year Ever!

Posted on March 22, 2016 at 12:24pm 2 Comments

Stop Waiting, Help is not coming!

Are you having your best Fixed Operations year ever or at least one of your best years?  You should be. Think about it.  If people are not buying new cars then they are keeping the ones that they have, putting…

Continue

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Blog Posts

How To Control Most Any Argument

Posted by Michael Hargrove on May 30, 2016 at 2:00pm 0 Comments

Would you like to know how to control most any…

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Setting up Google User Explorer

Posted by Paul Potratz on May 27, 2016 at 10:22am 0 Comments

Google's User Explorer lets us identify individual users by client ID and isolate data.  That way, we can evaluate the user and identify the path that they're taking so we can better personalize the experience for…

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5 Common Blogging Mistakes

Posted by sara callahan on May 27, 2016 at 8:37am 0 Comments

Today, it’s a content-drive world. There is so much content in…

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Innovative Ways to Create your Brand

Posted by Angelina Brown on May 27, 2016 at 8:02am 0 Comments

Branding is crucial point for any kind of business.

Your brand communicates who you are and what you do as a business. It helps you stand out from competitors in your market. And it represents a promise to your…

Continue

How to Buy a New Suspension Fork for a Hardtail Mountain Bike

Posted by Stella Lemon on May 27, 2016 at 5:54am 0 Comments

About a year ago I purchased an entry level hardtail mountain bike. At the time I did not want to spend a lot of money and I did not want poor quality. So I purchase a bike that had a good frame and basic components.…

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5 Mentors That Will Improve Your Prosperity

Posted by DealerELITE on May 26, 2016 at 4:30pm 1 Comment

5 Mentors That Will Improve Your Prosperity

What to focus on and how to achieve your goals are factors that aid your personal and professional development. Chris Saraceno, Vice…

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