Joseph Rosales
  • Medford, NJ
  • United States
  • The Sales and Service Group
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Best of the Best, or Best of the Worst

Started Oct 17, 2014 0 Replies

Would you ever hire the best of the worst to work in your dealership?  Well as bad as that sounds people do it every day.  Here's how.  They run an advertisement, several (or just a few)…Continue

Tags: service, sales, recruiting, training, hiring

 

Joseph Rosales's Page

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
The Sales and Service Group
What is your current position within your organization?
President
What is your company website?
http://www.thesalesandservicecoach.com
How did you specifically hear about DealerELITE? If referred, who?
someone from automax
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
content and a positive attitude...in over 30 years of consulting and coaching in the automotive segment I have published 3 books and over 800 articles on communications, sales, customer service and many other business building topics.

Joseph Rosales's Blog

When bsueinss is good..standards often fall

Posted on April 7, 2015 at 11:00am 0 Comments

A very interesting dynamic occurs when business is good...standards of performance often fall and many managers back away from managing performance. They just let people do what they do and try to keep up with penciling deals and managing inventory. After all...sales and profits are good.  However, when business is not good, then everyone starts to look at ways to…

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People, Process, Performance

Posted on March 27, 2015 at 9:28am 0 Comments

It goes without saying that if a business is going to maximize sales revenues they would need to focus on three key areas of business…the people, the processes and performance.  I call these…essentials.

Having the right people with the right skills and talents is essential.…

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How good is your dealership...really?

Posted on March 10, 2015 at 4:30pm 0 Comments

Statistics show that many businesses, including many automotive dealerships are functioning at 50-60% of their potential.  And while some reading this may be producing at a higher level, or may not think that is a fair number with regards to their dealership, I would ask...how good is your dealership really? 

 

You see, it is pretty easy to measure what you did achieve.  It is…

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Training is more than telling

Posted on March 3, 2015 at 2:30pm 0 Comments

Training is more than telling...
 
Pretty much everyone agrees that training is vitally important in every business and is certainly important in the automotive business.  With frequent employee…
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At 3:03am on October 9, 2014, Martin Iyanam said…


Hello Dear,

Is a pleasure talking with you, how is everythig with you? I am Martin Iyanam. I picked interest on you after going through your short profile and deemed it necessary to write you immediately. I have something very vital to disclose to you,  but I found it difficult to express myself here, since it's a public site.Can you please get back to me via my private email: ( iyanammartin01@gmail.com ) for the full details.

Have a nice day

Thanks God bless.

Best Regards,
Martin.

 
 
 

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Blog Posts

Your 2018 Budget: Volume and Gross Budgeting for Sales

Posted by Ujj Nath on December 13, 2017 at 9:44am 0 Comments

How is your budget shaping up for 2018? Having fun yet?…

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Broad Market Declines Across Segments

Posted by Black Book on December 12, 2017 at 3:41pm 0 Comments

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. …
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BLACK BOOK DATA SHOWS VEHICLE VALUES FALLING SLIGHTLY ENTERING DECEMBER

Posted by Black Book on December 12, 2017 at 3:40pm 0 Comments

According to Black Book® data, the average price of a used vehicle for model years 2012-2016 depreciated in value by -2.2%. Cars overall dropped -2.6% and trucks decreased -1.8% in value during…
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BIGGEST MISPERCEPTION WHEN SHOPPING FOR AN END-OF-YEAR CAR LEASE: OUTGOING MODEL YEAR IS CHEAPER

Posted by John Sternal on December 12, 2017 at 3:37pm 0 Comments

Conventional wisdom among many end-of-year car shoppers is to choose the outgoing model year in order to save a few dollars. However, an analysis by nationwide car lease marketplace, Swapalease.com, shows consumers can often…
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