DealerELITE's Likes

August 2011

How do you handle a "Cyber Bully"

No matter what we do as dealers, there is always one person that takes it upon himself to create a situation that I feel is a form of bulling - customers who threaten to 'Post, blog and…

Blog How do you handle a "Cyber Bully" 2 Likes Pete Grimm

Member Pete Grimm 3 Likes Jerry Cardelli

Member Jerry Cardelli 7 Likes Christy Chew

Member Christy Chew 1 Like Brian Benstock

Member Brian Benstock 0 Likes David Lewis

Member David Lewis 8 Likes Jim Kristoff

Member Jim Kristoff 13 Likes Marsh Buice

Member Marsh Buice 0 Likes Building Value!!

Does your Company have a selling plan for “Building…

Blog Building Value!! 4 Likes As a manager never let sales reps control your pay check. If a salesman doesn't T.O. , short cuts the steps of a sale , has no appointments, and doesn't do Birthday cards, they control your pay check. So what do you do next when you want to change? … Blog As a manager never let sales reps control your pay check. 4 Likes Gratitude: A Heart Condition All... I had the opportunity to work with a local pharmacy delivering prescription medication to several needy patients in our community. The experience was unnerving. It made me confront some ugly… Discussion Gratitude: A Heart Condition 5 Likes Going Beyond OEM Website Approved Solutions

There's at least…

Blog Going Beyond OEM Website Approved Solutions 2 Likes Dealer Elite: The Automotive Industry’s Medicine Cabinet for Dealership Cuts, Colds and Headaches

I had an elementary school teacher who claimed that there are no dumb questions other than the question not asked, because you…

Blog Dealer Elite: The Automotive Industry’s Medicine Cabinet for Dealership Cuts, Colds and Headaches 12 Likes Promoting from Within???

video Promoting from Within??? 2 Likes At What Age Should Training Start In Life?

As being a…

Blog At What Age Should Training Start In Life? 4 Likes It's not THE ECONOMY it's YOUR ECONOMY that…

video It's not THE ECONOMY it's YOUR ECONOMY that… 2 Likes 7 Team Building Must Haves The coaching and development of sales staff always sounds like the right thing to do, but very rarely is it done consistently and, more importantly, properly. Many times, we assume the best person… Blog 7 Team Building Must Haves 1 Like The Online Automotive Shopper Is Over It. Once upon a time, not so long ago, most often late at night, we all found ourselves mildly curious about a cheap product advertized on a sixty second TV commercial. Many ended with “you must order… Blog The Online Automotive Shopper Is Over It. 5 Likes Becoming a Salesperson - Part Two

Here is a post from a course I teach to prospective salespeople. Properly grounding newbies is important to starting them on the path to success. You may find parts of this useful when you begin…

Blog Becoming a Salesperson - Part Two 4 Likes Spoil Sport

Once again, another dealership ruins it for the rest of us. Recently, a customer in Anchorage Alaska was the winner of a 2009 Nissan GT-R on eBay Motors with a bid of $55,100. Now, the dealer…