Bill Wittenmyer
  • Male
  • Clinton, WA
  • United States
  • CDK Global
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Bill Wittenmyer's Page

Latest Activity

Bill Wittenmyer posted a blog post

3 Strategies to Cultivate Enthusiastic and Loyal Fans

It costs most dealers about five times as much to acquire a new customer than to retain those they already have. Yet, increasing customer retention by as little as five percent can increase profits by up to 95 percent, according to the research group Bain & Company. That’s because loyal customers and enthusiastic fans will keep coming back - and they’ll refer friends and family to your dealership. Loyal customers also tend to prioritize great customer service over price and scoring the best…See More
yesterday
Bill Wittenmyer posted a video

#WittsWiseWords: Ask Questions and Listen

Listening more and letting your customer do the talking is your greatest asset when closing a deal. Visit www.elead-crm.com Follow Us On: Twitter https://twi...
Wednesday
Bill Wittenmyer posted a video

#WittsWiseWords: The One Salesperson Approach

Reduce the unhealthy competition between your auto dealership's Internet department and your floor salespeople - and streamline communication with the custom...
Oct 30
Bill Wittenmyer posted a video

#WittsWiseWords: Telling Isn't Selling

Salespeople often throw out some vehicle features, hoping one will pique the interest of the consumer. In this Witt's Wise Words, Bill Wittenmyer makes the d...
Oct 21
Bill Wittenmyer's video was featured

#WittsWiseWords: Do You Know What Your Competitors Are Doing

Scoping out your dealership competition is good business. Bill Wittenmyer says it can help you determine what prospects want that you currently aren't providing.
Oct 14
Bill Wittenmyer posted a video

#WittsWiseWords: Do You Know What Your Competitors Are Doing

Scoping out your dealership competition is good business. Bill Wittenmyer says it can help you determine what prospects want that you currently aren't provid...
Oct 14
Bill Wittenmyer posted a video

#WittsWiseWords: Don't Let Your Ego Get in the Way of Your Paycheck

The best way to grow your team and grow your paycheck at the same time? In this edition of Witt's Wise Words, Bill Wittenmyer says keep your ego in check wit...
Oct 9
Bill Wittenmyer posted a video

#WittsWiseWords: Art of the Interview

Conducting an interview for your latest sales team opening is more than confirming the information on the resume. Bill Wittenmyer says it is about getting to...
Oct 2
Bill Wittenmyer posted a video

#WittsWiseWords: Make Your Own Economy

Be prepared for the outside issues that may impact your ability to meet your personal income goals. In this #WittsWiseWords - Bill Wittenmyer says to stick w...
Sep 25
Bill Wittenmyer posted a blog post

Stop being lead-centric. It’s about the customer experience.

Today’s customers expect and demand an amazing customer experience. The dealership with the right vehicle and the best experience will ultimately win the business. To deliver the best experience possible, you must maintain expertise about your customers and their shopping behavior. The average consumer today visits only one or two dealerships before buying. The odds are…See More
Sep 18
Bill Wittenmyer posted a video

WittsWiseWords: Super Workers

Are you setting your employees up for success? In this #WittsWiseWords, automotive retail expert Bill Wittenmyer talks about why your super-start employee ma...
Sep 16
Bill Wittenmyer posted a video

#WittsWiseWords: F&I - Be the Most Obvious Choice

As dealerships shift their staffing structure to streamline the car buying experience for today's connected car shopper, Bill Wittenmyer explains the benefit...
Sep 11
Bill Wittenmyer posted a video

Witt's Wise Words: Avoid the Guilt Trip

Bill Wittenmyer offers some advice on how to deal with customers that don't show for appointments in this episode of Witt's Wise Words.
Sep 4
Bill Wittenmyer posted videos
Aug 28
Bill Wittenmyer posted a blog post

Is your CRM a system of engagement?

In the past, a vehicle sale started and ended on the showroom floor. Today, many of the discovery and purchase steps take place online. Online retail giants like Amazon have conditioned customers to expect timely and relevant communications across channels, plus a personalized buying experience informed by past behavior. For automotive retailers, meeting these expectations requires different capabilities within your CRM. Before, a CRM was primarily a…See More
Aug 7
Bill Wittenmyer posted a blog post

Change Your Words, Change Your Results

Eighty-six percent of car shoppers conduct online research before deciding to visit a local dealership, according to research from digital marketing agency Adtaxi. With all this research being conducted online, most consumers’ first vehicle inquiry is either by phone or email, wanting to know about a specific vehicle. That’s why for salespeople,…See More
Jul 31

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
CDK Global
What is your current position within your organization?
VP of Sales
What is your company website?
http://www.elead-crm.com
What is your Facebook page/URL?
http://www.facebook.com/eleadcrm
What is your LinkedIn page/URL?
http://www.linkedin.com/in/bill-wittenmyer-b38018a
How did you specifically hear about DealerELITE? If referred, who?
Community
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Bill Wittenmyer serves as VP of Sales for CDK Global. He has over 20 years experience in the automotive space.

Highly regarded as a dynamic and motivational speaker, as well as an industry leader with non-traditional views, Wittenmyer speaks at several prominent automotive forums each year and contributes to top news publications and television business shows that reach industry business leaders across the U.S.

Bill Wittenmyer's Videos

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Bill Wittenmyer's Blog

3 Strategies to Cultivate Enthusiastic and Loyal Fans

Posted on November 11, 2019 at 10:19am 0 Comments

It costs most dealers about five times as much to acquire a new customer than to retain those they already have. Yet, increasing customer retention by as little as five percent can increase profits by up to 95 percent, according to the research group Bain & Company.

 

That’s because loyal customers and enthusiastic fans will keep coming back - and they’ll refer friends and family to your dealership. Loyal customers also tend to prioritize great customer…

Continue

Stop being lead-centric. It’s about the customer experience.

Posted on September 18, 2019 at 9:22am 0 Comments

Today’s customers expect and demand an amazing customer experience. The dealership with the right vehicle and the best experience will ultimately win the business. To deliver the best experience possible, you must maintain expertise about your customers and their shopping behavior.

 

The average consumer today visits only one or two dealerships…

Continue

Is your CRM a system of engagement?

Posted on August 7, 2019 at 12:02pm 0 Comments

In the past, a vehicle sale started and ended on the showroom floor. Today, many of the discovery and purchase steps take place online.

 

Online retail giants like Amazon have conditioned customers to expect timely and relevant communications across channels, plus a personalized buying experience informed by past behavior.

 

For automotive retailers, meeting these expectations requires different capabilities within your…

Continue

Change Your Words, Change Your Results

Posted on July 31, 2019 at 8:26am 0 Comments

Eighty-six percent of car shoppers conduct online research before deciding to visit a local dealership, according to research from digital marketing agency Adtaxi.

 …

Continue

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Latest Activity

Bill Wittenmyer posted a blog post

3 Strategies to Cultivate Enthusiastic and Loyal Fans

It costs most dealers about five times as much to acquire a new customer than to retain those they…See More
yesterday
Scot Eisenfelder posted a blog post

Auto Dealerships’ Online Shopping Experience Fail to Meet Customer Expectations, Affinitiv Study Finds

Predictive personalization key to matching precedent set by non-auto retailersChicago, IL—November…See More
yesterday
Mike Esposito posted a blog post

Auto/Mate Wins “Best Places to Work” Award for 10th Straight Year

Albany, N.Y. – November 11, 2019– Auto/Mate Dealership Systems has been recognized as one of the 48…See More
yesterday
Courtney Evans posted a blog post
Friday
Jim Flint posted a blog post
Friday
Kate Westall posted a blog post

Truck Tarp Parts: Everything To Know About It!

If you own dump trucks then owning truck tarp parts is essential for you. With the help of truck…See More
Friday
Mike theCarGuy Correra posted a video

What You Shouldn't Overlook in Your Marketing Strategy

Mike Correra shares one important piece of an effective dealership marketing strategy that is most often overlooked.
Friday
Damian Boudreaux posted blog posts
Thursday
Dan Beres posted a blog post
Thursday
Lehel Reeves posted a video

How to Effectively Respond to Leads

Lehel Reeves shares a tip about how dealerships should respond to leads received from a consumer that converts through a video.
Thursday
Bill Wittenmyer posted a video

#WittsWiseWords: Ask Questions and Listen

Listening more and letting your customer do the talking is your greatest asset when closing a deal. Visit www.elead-crm.com Follow Us On: Twitter https://twi...
Wednesday
Tim Duke posted a blog post
Nov 6
Angela E. Fleming posted a blog post

Inside the Consumer Buying Process: Choosing an Auto Dealership

There are many auto dealership options available to consumers, how does one narrow in on one…See More
Nov 4
Mike Esposito posted a blog post

Auto/Mate Wraps Up User Summit in Nashville, TN

Albany, N.Y. – November 4, 2019 –Auto/Mate’s 2019 User Summit was the largest one yet, with nearly…See More
Nov 4
Simon Hopes posted a blog post

Factors to Consider when Leasing a Car

Leasing has gained massive popularity over the years. A lease provides you with the duties of…See More
Nov 4
Michael Trasatti posted a video

A Key Piece to a Winning Organization

Mike Trasatti shares a key piece of advice every dealership should practice in order to increase the customer experience as well as grow their organization.
Nov 3
Dave Anderson posted a blog post

Drop the Leadership Lunacy

As I continue with the third in a series of articles on the topic of generational leadership it’s…See More
Nov 2
Sally Whitesell posted a blog post
Nov 1
Mike theCarGuy Correra posted a video

One Way to Stand Out When Following Up with Customers

Mike Correra shares a way that dealerships can stand out to their customers on special occasions.
Nov 1

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