William Demaree
  • Male
  • Fishers, IN
  • United States
  • Tom Wood Jaguar / Land Rover / Volvo
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William Demaree's Discussions

From Fixed Ops to General Manager

Started this discussion. Last reply by Jim Mahoney Aug 10, 2012. 10 Replies

Are there any success stories of anyone jumping from Fixed to GM? I am contemplating attempting to make a change. Looking for ideas of how to cross over. I have worked fixed for 24 plus years and…Continue

Standard Operating Procedures

Started Jun 28, 2011 0 Replies

Does anyone use written SOP's? In parts and Service? I am wanting to document standard operating procedures for my store. We have talked about this stuff for years and I have not seen anything really…Continue

Electronic Dispatch

Started Mar 18, 2011 0 Replies

Has anyone changed over from manual (human) to electronic dispatch? I just did and am getting a little push back from the advisors on booking tech times and looking up op codes. Any other…Continue

Customer Follow-up

Started this discussion. Last reply by Fran Taylor Jun 13, 2010. 2 Replies

Is anyone using a cost effective customer follow-up company that does a good job?

 

William Demaree's Page

Profile Information

Which best describes you?
Dealership
What company do you work for (or own)?
Tom Wood Jaguar / Land Rover / Volvo
What is your current position within your organization?
Service / Parts Director
What is your company website?
http://tomwood.com
What is your Facebook page/URL?
http://NADANCM Dealer 20
What is your LinkedIn page/URL?
http://Email
How did you specifically hear about DealerELITE? If referred, who?
Linkedin
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
24 Years with the same Chrysler Jeep Dodge Dealer. I have run all of the Fixed Operations departments. My degree is in Business Adminstration. I have been able to successfully turn a Dodge franchise into an independant Napa Autocare Center with a used car lot and collision center. (update) Now running a highline Jaguar / Land Rover / Volvo Service in Indianapolis

William Demaree's Blog

How to increase your gross by over $100,000

Posted on March 3, 2014 at 12:49pm 0 Comments

Last year I took a hard look at all my processes in a attempt to find the one thing that could increase my gross over $100,000 for the 2013 year. I noticed we were falling very short on alignments. We were over charging and under selling. I focused on this and completely revamped the process. We lowered our door rate, lowered our tech pay and set goals and reviewed them on a daily basis.Each consultant has a monthly goal and we meet for 15 minutes before each day to see where they stand…

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