Posted on June 5, 2014 at 9:16am 18 Comments 8 Likes
My friend David Lewis wrote a blog suggesting the 'Trial Close' is an outdated concept and that it bothers the customer and you should stop using trial closes immediately. But really?
One of my favorite trial closes, "do you guys have any other reservations or reasons for not moving forward?" Is this one question going blow a deal? Can any one thing or question cause someone not to buy from you? Or is David really trying to avoid the possibility of rejection unwilling to deal…Continue
Posted on February 25, 2012 at 1:52pm 1 Comment 6 Likes
Happiness can be attained just like anything else. Do you have a strategy for increasing your happiness?
At the end of the day people want to be happy, more than anything else. This has been a driving force of Man for thousands of years. You want to be happy in your work, your family, your community, your free time and in all your activities. You want more happiness in your life.
I have never understood the point of the phrase: “money won't make you happy”, because…
Posted on February 17, 2012 at 6:57pm 0 Comments 3 Likes
Auto sales are recovering because of the superior value offered by manufacturers -- not because of the economy. What else explains why auto sales recovered in 2011 while so many other economic indicators remain poor? Do increased sales volumes in 2011 mean that the US economy is recovering or is it indicative of the automobile's value proposition to the consumer?
While most agree that the economy is slowly improving, unemployment is still north of 8.3%, the real number is 11% when you…Continue
Posted on September 4, 2011 at 8:53pm 0 Comments 2 Likes
How many times have you overheard a sales person mishandle the call?
Now imagine rather than just railing on him you could send him/her to a place to be corrected immediately and in real time on what they did incorrectly. And the entire correction with testing would only take 2 minutes to ensure this incorrectly handled call doesn't get mishandled again.…Continue
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WHen are you moving to town? Hope all is well. I have been SLAMMED!
FIAT is rocking it. My store #1 in Nation....in the words of someone we both know...IF you're not FIRST your're LAST!!
iam a trainer for Automax. I just finished a 2 day training using your materials.
First time i ever saw them, had to teach them 2 days later. What a great system
everything is RIGHT about it. This nissan store, the salespeople are making money hand over fist. The word tracks are easy and everything just makes good sense.
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