You Know You Work For A Great Dealership When...
Great idea to now fill everyone in on the characteristics and actions of working for a great dealership! Where attention goes, energy flows! Bring your energy! Keep it tight, bright and concise!
Replies to This Discussion
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Permalink Reply by Bobby Compton on
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You know you work for a great dealership when it's profitable, staff is certified, with consistent green CSI, minimal to no turn over, and starting from the top.
I like where this is going vs the negatives....
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Permalink Reply by Brent Abdulla on
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Thanks Bobby! I may as well add a characteristic too. You know you work for a great dealership when sales managers proactively engage in the car deal early, the earlier the better!
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On the Money!!!
Brent Abdulla said:Thanks Bobby! I may as well add a characteristic too. You know you work for a great dealership when sales managers proactively engage in the car deal early, the earlier the better!
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Permalink Reply by Mark Dubis on -
Every sales person has a computer on their desk, and a daily CRM process to follow and use for prospecting.
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Permalink Reply by Mark Dubis on
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every manager knows the name of every sales person's spouse and/or significant other.
This really shows they care about their people. I think 85% of managers would fail this test if you asked them this question today.
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All department heads meet daily for a structured, twenty minute D.I.T. (Do It Today) meeting that focuses on their top three goals for that particular day!
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Permalink Reply by Amanda Ferree on
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Customers are aknowledge by every member of staff. This friendly greeting can create a very happy and energetic vibe.
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Thanks for responding Amanda! You ROCK!
Amanda Ferree said:Customers are aknowledge by every member of staff. This friendly greeting can create a very happy and energetic vibe.
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Permalink Reply by Mark Dubis on
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every salesperson gets at least one weekend off per month
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Permalink Reply by Mark Dubis on
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. . . no salesperson works any day bell to bell.
Unless you have a total sales team of three people or less there is no business reason to have someone work from bell to bell. Really, how sharp can a professional be working from 9 to 9?
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So right Mark. The automotive retail industry is so entrenched in doing things because of "...that's the way we've always done it." Re-evaluating old habits, attitudes and beliefs that no longer serve our industry from P.D.I. to President needs to become more prevalent.
Mark Dubis said:. . . no salesperson works any day bell to bell.
Unless you have a total sales team of three people or less there is no business reason to have someone work from bell to bell. Really, how sharp can a professional be working from 9 to 9?
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Great point about the bell to bell! This greatly cuts into employees' family time and can cause added stress and resentment that can relect in their sales. Not to mention all the talent you may exclude by scaring away new individuals with overly demanding hours.
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