"Ms. Landino, I love when a client throws the trade in after we have negotiated the new car purchase price. Now I will use the same tactics in negociating "buying" their car that they employed while negociating the price of my…"
"Great to connect with you!
I encourage you to register your dealership at www.womencertified.com/topdealerships ! Your dealership can participate in a program that will provide them the insight and findings to help them improve their customer…"
"I can give you one example of a CSI comment from one of our customers. We had just completed a $22,000,000 rebuilding project at our 40 year old facility. Our Dealership was the "Cream of the Crop". Absolutly…"
"David is absolutly correct. Weather you call it "Road to the Sale" or a "Sales Process" or "Downstreaming" you need to have something in place to move the process forward and best serve the customer. Even if…"
"We've got to get Grant on a cable chanel that everyone can see him. I did not see the show because I do not have the cable package that gives you 750,000 chanels I only have 150,000 chanels and I only watch 63 of them. We need…"
"How much is the Dealership willing to invest in training? If the have a training budget then they are a great place to work. Does the Dealership pay it's employees are good wage or do they keep them just above starving? Does…"
"... require my sales staff to have Facebook and Twitter accounts. Make posts everyday. Spend at least 30mins. to 1 hour making more "friends" and "followers". Read 1 chapter everyday of Napoleon Hill's…"
"At our dealership we just had a great May. Now we have Chevy and KIA, two brands on the way back up. Although June is starting very slow. As I check around with other KIA dealers they also came off record May numbers but are…"
"I used to feel disappoinment deeply when I was a little boy. Now as an adult and parent I have learned and continue to train on turning everything into a positive. When I think about it, I haven't been disappointed in a few…"
80% of women will not walk into a dealership on their own and 90% of women feel that men recieve better treatment. Does she feel this way about you? Or are you the one in a million salesperson that knows what women want. If you are not 100% sure, then take 20 minutes out of your day to learn the biggest mistakes dealers make when she walks through your door! Join us for this informative and entertaining program as we continue our celebration of your #1 customer - women! See More
I encourage you to register your dealership at www.womencertified.com/topdealerships ! Your dealership can participate in a program that will provide them the insight and findings to help them improve their customer experience and potentially qualify as a Top dealership!
And of course would love to speak with you about the program! Call me directly at 954-922-0846. Have a great day!
Don't allow your Finance Department to become average and never take the department to the next level..We often times say, It's as good as it will get with the staff we have....your staff may have the potential but simply may need the correct…
We have all read about employee turnover, and the challenges the industry faces with hiring needs. A recent article in Automotive News cited "Two of every five service advisers leave each year. How can dealers keep their best ones from burning…