What an event!!!
I just got back last night from spending a long week in the San Francisco Bay Area. I always like to…
As I mystery shop automotive dealers on a weekly basis, I am amazed at the lack of follow up phone skills that are still out there. Even more, I am amazed at the lack of follow up attempts that most Internet and BDC departments have. This is either lack of training, lack of motivation, or simply way too many…Continue