Don’t Use a Band-Aid When What You Really Need Are Stitches!

There is a lot of talk and buzz building about the importance of video marketing – as there should be. Video is quickly becoming the preferred medium for consumers. Don’t believe me? Literally thousands of articles exist on the Internet illustrating the benefits of using video in your marketing.

 

But for this blog I would like to take a step back for a minute. I’ve talked about using video in emails, virtual reality, etc. However, it’s time to get back to basics, because, despite the power of video, there are still some dealers who don’t even have videos of their vehicles on their websites.

 

Let’s get real here. You spend tons of money on your website. That website has one major purpose – to show off your inventory so that a car shopper can get emotionally attached to a vehicle and call you. And I am sure you also spend quite a bit of money driving traffic to your website and vehicle display pages. As well as a considerable chunk of change to get your vehicles on third party listing sites in order to influence and engage with car buyers there. Seeing as all this money is spent to market inventory and drive traffic to it in order to do the only thing that matters – sell a car – then it makes sense to ensure the greatest return on your investment by having the very best advertisement for your vehicle on that vehicle display page!

 

If you aren’t actually taking full-motion videos to merchandize your vehicles, the next best thing is stitched photo videos. Yeah, I have heard the naysayers that don’t see the value of stitched photo videos but, at the same time, are not doing any video whatsoever. Those dealers are missing out on customers. You don’t have to listen to me… but you should be listening to your customers – and here’s a nugget of data for you:

 

According to data, stitched photo videos on vehicle display pages have an average 75 percent completion rate.

 

Now let me ask you a question. Would stitched photo videos have a 75 percent completion rate if customers DIDN’T like them? Of course not. Most dealers have about 40 or so pictures of each vehicle along with a written vehicle description designed to provide information while simultaneously creating an emotional attachment to the vehicle. By presenting this same information with a video (even a stitched photo video), you increase both the informational and emotional value of the content, which means you get more leads.

 

Look, let’s remove our “opinions” from the equation and just focus on the data, which clearly shows that consumers like and are influenced by stitched photo inventory videos. Time and time again we see dealers go from NO video whatsoever to stitched photo videos -- and very quickly realize a significant increase in some of their most important KPIs. We have seen122% increases in unique VDP views, 110% increase in total VDP views, 75% increase in return website visitors and lead form conversions of 95% or more. These are actual increases realized by your peers, just by adding stitched photo inventory videos!

 

If you’re NOT using video, don’t you want these performance increases from your website? And these are results from dealers that simply flipped a switch with their video provider and turned on stitched photo videos. This took no extra effort on their part whatsoever. The pictures are already being taken. The software does the rest.

 

Nobody ever said video marketing needs to be overwhelming. Sometimes you have to crawl before you can run. But what really matters is that the mere act of crawling will get you farther than doing nothing whatsoever.

 

There are many other reasons that inventory videos are critical to your Video Marketing Strategy, even if you only use stitched photo videos -- particularly when it comes to the data capture and utilization power of inventory videos. The bottom line is that customers want to watch inventory videos and they will have a significant impact on your sales. If you don’t provide it for them, you may find them watching another dealership’s videos. And that probably won’t work out in your favor.

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Comment by steven chessin on November 8, 2016 at 12:37pm

Tim - Another issue about video that you have addressed before I want to mention.

Internet  shopper's limited attention span demands short duration videos - with sharply focused limited points. Why this is the right car. Why this is the right place to buy. Why buy now. This extra effort takes extra time but the secondary presentations are not unique to this one car. To do this requires the decision-maker's understanding that it will take the inventory presentation producer more time. And --- to even have such a person  - and such a position. That is a lot of "ifs" so it rarely happens.  

And even if multiple presentation are created  ---- which websites have the places to put them ??  Most dealer sites today permit one video but many will not accept more. So it then becomes quite demanding to know how to force=feed videos into places they were not intended to be placed such as vehicle text description fields. Manually. So "someone" needs to review which platforms are video friendly.Craigslist does NOT even accept video  --- however   ---- there is work-around I found. EVERY major inventory site is far behind the times with respect to video. They get away with it because dealers do not force them to improve their archaic platforms. The power of video is completely compromised if the inventory sites limit its use - regardless of how robust the FlickFusion tools are. I suppose the only solution to that problem is to pull shoppers from the inventory sites  to the dealer site ---- assuming of course that a better presentation there makes the trip worth the click.    

Comment by Timmy D. James on November 4, 2016 at 8:58am

Great point Steven.  The "type" of the video (Full Motion or Stitched) has less to do with the success of the video as the "quality" of the video.  I've seen a good number of Full Motion videos with terrible quality (audio and/or visual) that get less engagement and have a lower completion rate than stitched photo videos. Your shoppers want a video presentation on your VDPs and if you aren't going to invest in the time/money to offer them a high quality Full Motion video, then you are losing money if you aren't offering them a high quality Stitched Photo video...the data proves it.  

Comment by steven chessin on November 3, 2016 at 11:53am

And one more reason Tim  - there are stitched videos - and then there are upgraded stitched videos with superior audio narrations. I particularly liked your system because of the better narration whether it was the VIN decoded narration - or - from a written description - or -  from a over-dub by myself. A video without good audio content can't be a good video.  

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