Amy Kern-Smith
  • Female
  • Niceville, FL
  • United States
  • Elead One
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Amy Kern-Smith's Friends

  • Kristopher  Hampton
  • Brandon K. Leytham
  • Alain Lustig
  • Sindi Markette
  • Paul Germana
  • Melanie Colley
  • Anne Fleming
  • Troy Spring
  • NANCY SIMMONS
  • JD Rucker
  • Allen Hartz
  • Craig Lockerd
  • Sally Whitesell
 

Amy Kern-Smith's Page

Latest Activity

Amy Kern-Smith updated their profile
Mar 15, 2016
Amy Kern-Smith liked Sally Whitesell's blog post Recharge! Get on Track for 2016!
Feb 1, 2016
Amy Kern-Smith commented on Kristopher Hampton's blog post The 50/50 Training Technique (Spending training dollars wisely in 2016)
"Excellent points Kris.  Clients can certainly tell the difference when there is a cohesive teamwork approach! "
Oct 29, 2015
Amy Kern-Smith liked Kristopher Hampton's blog post The 50/50 Training Technique (Spending training dollars wisely in 2016)
Oct 29, 2015
Amy Kern-Smith liked Sally Whitesell's blog post Becoming an Outstanding Coach
Sep 7, 2015
Amy Kern-Smith liked Sally Whitesell's blog post How to Prepare your Customers for an Exceptional Service Experience!
May 22, 2015
Amy Kern-Smith commented on Kristopher Hampton's blog post The Most Important Meet and Greet
"Kris I think you are right on with the personal connection that needs to happen when a purchase is made and Steven Chessin the buy-in or cooperation between departments is a must!  Everyone wins!  Why a dealership wouldn't insist on…"
Feb 20, 2015
Amy Kern-Smith and Kristopher Hampton are now friends
Feb 20, 2015
Amy Kern-Smith commented on Sally Whitesell's blog post Poor Phone Skills Could Be Costing You A Lot More Than You Realize!
"Terrific article Sally!  With all the new Business Call Center's being established and used in many dealerships it is even more critical to train the entire staff as well as the BCC to know how to handle this first impression opportunity."
Jan 26, 2015
Amy Kern-Smith is now friends with Anne Fleming and Brandon K. Leytham
Jan 26, 2015
Amy Kern-Smith commented on Sally Whitesell's blog post Role-Playing "I have to do WHAT?"
"This is absolutely true Sally.  Words have power and giving our clients our undivided attention is a must!"
Jan 7, 2014
Amy Kern-Smith commented on Sally Whitesell's blog post "Selling Cars Off The Drive" Sally Whitesell's Service Solutions Fall Newsletter
"This is a great post Sally!  Thanks for sharing."
Oct 23, 2013
Amy Kern-Smith commented on Sally Whitesell's video
Thumbnail

Sally Whitesell What Drives Women AUTOCON

"Looks like Autocon 2013 is going to be a fantastic conference.  "
Aug 20, 2013
Amy Kern-Smith commented on Sally Whitesell's blog post "Are They a Frog or Prince?"
"So true, Sally!   I love the summary statements in the end of this post.  "A prince/princess will want a job because they have taken the time to research your company.  A prince/princess will know and agree with your values,…"
Aug 8, 2013
Amy Kern-Smith commented on Sally Whitesell's video
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Creating the Right Atmosphere Part 2 Sally Whitesell

"Excellent points Sally!  Thanks for posting."
Aug 2, 2013
Amy Kern-Smith and Craig Lockerd are now friends
May 24, 2013

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Elead One
What is your current position within your organization?
Online Training Director
What is your company website?
http://www.elead-crm.com/
What is your LinkedIn page/URL?
http://https://www.linkedin.com/in/amy-kern-smith-6b9a453b
How did you specifically hear about DealerELITE? If referred, who?
Sally Whitesell
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Insights and comments as a professional in the automotive business.

Amy Kern-Smith's Blog

Start with a Fresh Perspective

Posted on November 26, 2012 at 2:00pm 1 Comment

This Thanksgiving h oliday we traveled up to see relatives that we haven't seen in a long time.  What was most refreshing for me this trip wasn't the break from work and rest, as it normally is, but instead a conversation I had with my nephew who has just entered the industry.  We talked about all that he is learning and his goal to work his way up.  He's currenlty training to…

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At 5:44pm on October 31, 2011, Sally Whitesell said…

Welcome Amy!  I know you will have a lot to add to this site with all of your areas of expertise and experience!

 
 
 

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