Mark Handlon
  • Easton, PA
  • United States
  • Handlon Business Resources
Share on Facebook
Share

Mark Handlon's Friends

  • James A. Ziegler
  • Sally Whitesell
  • DealerELITE
 

Mark Handlon's Page

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Handlon Business Resources
What is your current position within your organization?
Automotive Division Consultant BDC/ Internet/ Sales Training
What is your company website?
http://hbrllc.com
How did you specifically hear about DealerELITE? If referred, who?
Chris Saraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Insight to engage customers to make them want to visit your dealership. Suggestions on how to convert leads into appointments.

Mark Handlon's Blog

Tonality on the Phone

Posted on March 13, 2017 at 11:56am 0 Comments

     I am amazed when making inquiries at the tonality of the person answering the phone. Although some are cheery and seem genuinely happy to assist you they are few and far between. These calls are being made to people in the "customer service" entities of the businesses I select to contact- particularly the automotive business.

     I contacted a particular dealership and one of the sales people answered the call. What I got was "Sales" in a tone of voice that it was an imposition…

Continue

You Know You Work For a Good Dealership When...

Posted on February 23, 2017 at 9:41am 7 Comments

     Several years ago there was an article written about working for bad dealerships and everyone was able to post a lot of negative insights and experiences. Well it is time to look at the good aspects that the automotive industry has offered all of us! Let us post the good points and make each of us realize just how good we may have it!

Comment Wall

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

  • No comments yet!
 
 
 

dE Sponsor

Latest Activity

Tony Provost posted a video
9 hours ago
Black Book posted a blog post

Broad Declines in the Market

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car…See More
13 hours ago
Jim Flint posted a blog post
15 hours ago
Bill Wittenmyer posted a video

Witt's Wise Words: Does Your Team Understand Your Goals?

VP of Sales, CDK Global, Bill Wittenmyer explains the importance of communicating your goals effectively to your team in this episode of Witt's Wise Words.
yesterday
Mike Esposito posted a blog post

Auto/Mate Announces West Coast Expansion

New customer support and installation teams in Arizona will accommodate growing demand from auto…See More
yesterday
Scot Eisenfelder posted a blog post

Affinitiv CEO Scot Eisenfelder Shines Spotlight on 5 Industry Disruptors Affecting Auto Dealers in 2019

Chicago, IL- January 14, 2018- Affinitiv CEO Scot Eisenfelder is shining a spotlight on five…See More
yesterday
John Sternal posted a blog post

Lease Credit Approval Rates Rise to 71.4% to Close Out 2018

Lease Approval Ratings in December Reach Their Highest Number Since AugustSwapalease.com, the…See More
yesterday
Tony Provost posted a video
Sunday

de sponsor

Get Newsletter

dE Sponsor

© 2019   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service