Mark Handlon
  • Easton, PA
  • United States
  • Handlon Business Resources
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Profile Information

Which best describes you?
What company do you work for (or own)?
Handlon Business Resources
What is your current position within your organization?
Automotive Division Consultant BDC/ Internet/ Sales Training
What is your company website?
How did you specifically hear about DealerELITE? If referred, who?
Chris Saraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Insight to engage customers to make them want to visit your dealership. Suggestions on how to convert leads into appointments.

Mark Handlon's Blog

Tonality on the Phone

Posted on March 13, 2017 at 11:56am 0 Comments

     I am amazed when making inquiries at the tonality of the person answering the phone. Although some are cheery and seem genuinely happy to assist you they are few and far between. These calls are being made to people in the "customer service" entities of the businesses I select to contact- particularly the automotive business.

     I contacted a particular dealership and one of the sales people answered the call. What I got was "Sales" in a tone of voice that it was an imposition…


You Know You Work For a Good Dealership When...

Posted on February 23, 2017 at 9:41am 7 Comments

     Several years ago there was an article written about working for bad dealerships and everyone was able to post a lot of negative insights and experiences. Well it is time to look at the good aspects that the automotive industry has offered all of us! Let us post the good points and make each of us realize just how good we may have it!

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Blog Posts

J.D. Byrider Applies Equifax Ignite™, Increases Auto Buyer Approvals by 10 Percent

Posted by John Sternal on March 20, 2018 at 3:28pm 0 Comments

When J.D. Byrider, a  leading used car sales and finance enterprise, expanded geographically and organically, they began an engagement with…


Federal Trade Commission Blocks Acquisition of Auto/Mate Dealership Systems by CDK Global

Posted by Mike Esposito on March 20, 2018 at 1:51pm 0 Comments

Albany, NY – March 20, 2018​ – The Federal Trade Commission (FTC) has blocked Auto/Mate Dealership System’s pending acquisition by CDK Global. In April 2017, the two companies signed an agreement outlining terms of a sale that…


The Power of a Closed Mind

Posted by Dave Anderson on March 20, 2018 at 1:48pm 0 Comments

Having an open mind is important when considering ideas, opinions, feedback, or suggestions. But equally important, especially if you want to live the game changer life, is knowing when to have a closed mind - becoming more discretionary about…


Success in Professional Sales Podcast: Episode 20- Ensure Your Success

Posted by Jeff Cowan on March 20, 2018 at 12:00pm 0 Comments

This week, Jeff discusses how to ensure your success within your professional sales career. The key is to surround yourself with 4 types of people: models, mentors, partners, and friends. Tune in to see how each type of support can benefit…


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