I’ve often used the medical profession as a comparison for dealership service. The reason is they generally do an exceptional job with everything from the appointment, customer intake, and follow-up.
Recently I went to my local Dr. to discuss a pain that I’ve been…Continue
You should never be too busy for improvements that make your career more efficient and or more productive! Did you know 44 States have passed laws protecting your ability to charge Retail rates for warranty work? It takes the experienced dealer about 40 hours to complete this on their own, per department on average.