New analysis by DMEautomotive of over 8,500 dealership calls shows that nearly 70% of missed service calls are from ‘Swing Loyalists’ who represent 31% of dealership spend
Daytona Beach, FL – January 21, 2015 – A new analysis by DMEautomotive reveals that dealerships are missing out on calls from customers who represent nearly one third of their total service dollars. The study of 8,537 overflow and afterhours…
ContinueAdded by Crystal Hartwell on January 21, 2015 at 2:37pm — No Comments
Doubling in size and launching two new businesses in 2014, DrivingSales cemented its position as the leading information services provider in the retail automotive industry delivering valuable insights to dealers through its media properties, university and data & analytics tools
Salt Lake City, Utah – January 21, 2015 – DrivingSales today announced that 2014 marked a banner year of growth for the retail automotive information…
ContinueAdded by Crystal Hartwell on January 21, 2015 at 2:14pm — No Comments
Consumers can now view their service invoice and ‘tap to pay’ instantly when the mobile app alerts them that their car is ready from service
New study shows that consumers are embracing dealership mobile apps and want mobile payment functionality, as well as quick access to service history, scheduling and special offers
Daytona Beach, FL – January 15, 2015 – DMEautomotive (DMEa)…
ContinueAdded by Crystal Hartwell on January 15, 2015 at 10:48am — No Comments
New Driver Connect mobile app enhancements make customer loyalty points easily available to “on-the-go” dealership customer; attacks increasing service interval with program proven to increase retention
DAYTONA BEACH, Fla. – January 13, 2015 – DMEautomotive (DMEa) today launched Mobile Loyalty, a new mobile app-enabled customer loyalty program targeting today’s “always-on” customer, designed to help dealerships capture greater…
ContinueAdded by Crystal Hartwell on January 13, 2015 at 1:30pm — No Comments
New Study of Over 200 US Dealerships, by Prospect Vision, Reveals Direct Mail Campaigns Deliver Dramatic Conversions/ROI; In-Equity Customers are Ready-to-Buy and Their Trade-ins Sell Faster
Hickory, North Carolina - January 13, 2015 – A comprehensive study of 200 US dealerships has revealed that old-fashioned postal mail, when used strategically, still packs a punch, delivering much stronger results than other marketing…
ContinueAdded by Crystal Hartwell on January 13, 2015 at 1:11pm — No Comments
Acquisition activity soaring; Berkshire Hathaway acquisition of Van Tuyl and Lithia acquisition of DCH push pricing expectations to record peaks, according to Q3 Kerrigan Quarterly Blue Sky Report;
Kerrigan Advisors announces new private equity/family office advisory to meet evolving market needs
Irvine, CA, December 2, 2014 – U.S. dealership buy/sell…
ContinueAdded by Crystal Hartwell on December 2, 2014 at 12:23pm — No Comments
With gas prices at five-year lows, a new survey from DMEautomotive shows that car travel is the way to go for 35% of travelers over the winter holidays; and these consumers are making sure their ride is safe: 90% plan pre-trip maintenance
Daytona Beach, FL – December 2, 2014 – With gas prices at five-year lows, new research from DMEautomotive (DMEa) reveals that a whopping…
ContinueAdded by Crystal Hartwell on December 2, 2014 at 12:14pm — No Comments
New Car IQ from Pearl Technology wins 2014 Innovation Cup Award and “YouTube Postal Service” from Robert Karbaum E-Commerce Manager, Weins Canada Inc./Don Valley North Lexus, wins the 2014 Dealer Best Idea Award; presented at 2014 DrivingSales Executive Summit
Salt Lake City, Utah – October 20, 2014 – DrivingSales today…
ContinueAdded by Crystal Hartwell on October 20, 2014 at 1:55pm — No Comments
CreditPlus Brings Consumer-Qualified Payments to Front of Sales Process
Mission Viejo, CA – October 13, 2014 – eLEND Solutions™ today announced the launch of CreditPlus™, the next generation of its industry-leading online, interactive credit application platform. CreditPlus instantly pre-approves shoppers based on dealer-defined credit criteria and provides shoppers with direct, upfront…
ContinueAdded by Crystal Hartwell on October 13, 2014 at 9:30am — No Comments
Comprehensive Study of 68 Dealerships using Gubagoo’s ChatSmart Platform Shows 77% Chat-to-Lead Conversion
West Palm Beach, FL - October 8, 2014 – A comprehensive study[1] of 68 Toyota, Lexus and Scion dealers using a next-generation “smart” chat solution versus old-school, passive chat has shown consistently high chat-to-lead conversion rates…
ContinueAdded by Crystal Hartwell on October 8, 2014 at 3:47pm — No Comments
Mike Martinez’s presentation, “Smartphones and the Purchase Game,” was selected by a panel of auto dealers; joins an agenda that also includes keynotes from digital expert and best-selling author Brian Solis; SEO ‘Wizard’ Rand Fishkin; eMarketer’s lead digital auto analyst, Mike Hudson; Kellogg School of Management marketing professor Florian Zettelmeyer, and online marketing pioneer, Bryan Eisenberg
Daytona Beach, FL – September 30, 2014 –…
ContinueAdded by Crystal Hartwell on September 30, 2014 at 11:57am — No Comments
New dealership survey from eLEND Solutions underscores pain points for dealers in Sales/F&I process; 80% report their Sales/Finance process takes two hours or longer
Mission Viejo, CA – September 30, 2014 – A new survey of dealerships* from eLEND Solutions underscores what most dealers know already, that the sales and finance process takes much longer than it should: 80% report their process goes on for two hours or longer and 40% report three…
ContinueAdded by Crystal Hartwell on September 30, 2014 at 10:42am — No Comments
Free webinar on Thursday, October 2nd at 2 p.m. EST offers a completely new way of measuring customer value, plus five things every dealership can do to increase retention NOW
Daytona Beach, FL–September 23, 2014– DMEautomotive (DMEa) announces the 10th in a series of webinars the company is hosting with Automotive News. The 60-minute webinar, Your Service Retention Metrics: Lying Liars…
ContinueAdded by Crystal Hartwell on September 23, 2014 at 2:44pm — No Comments
‘Gubagoo Behavioral Engagement & Analytics Technology (BEAST), and Chat and Call Centers’ selected by dealers as DrivingSales Innovation Cup Award finalist; Gubagoo to present onstage at DrivingSales Executive Summit
West Palm Beach, FL and Salt Lake City, UT – September 22, 2014 – ‘Gubagoo Behavioral Engagement & Analytics Technology (BEAST), and Chat and Call Centers’ has been named a finalist…
ContinueAdded by Crystal Hartwell on September 22, 2014 at 1:15pm — No Comments
Innovation Cup recognizes the most innovative dealership solutions of 2014; finalists CarWars, DMEautomotive, Gubagoo, LotLinx and Pearl Technologies to present their solutions at the 2014 DrivingSales Executive Summit
Salt Lake City, UT – September 16, 2014 - DrivingSales today announced that five finalists have been selected for the fifth annual DrivingSales Innovation Cup Award, which recognizes the most…
ContinueAdded by Crystal Hartwell on September 16, 2014 at 12:40pm — No Comments
TalkSmart integrates advanced telephony into Gubagoo’s analytics-driven website chat and communications platform
West Palm Beach, FL – September 16, 2014 – Gubagoo Inc.’s new TalkSmartsm is designed to drive ‘smart,’ high-converting phone leads. Integrated into Gubagoo’s analytics-driven website chat and…
ContinueAdded by Crystal Hartwell on September 16, 2014 at 11:57am — No Comments
Expanded roster of presentations selected by a dealer panel; topics range from wearable tech, social media, mobile marketing and SEO to F&I, service, location-based and website strategies, and more; breakout presenters include some of the auto industry’s most innovative dealer executives and thought leaders
Salt Lake City, UT – September 4, 2014 –…
ContinueAdded by Crystal Hartwell on September 4, 2014 at 2:39pm — No Comments
Award recognizes the most innovative auto dealership strategies of 2014; finalists are Cathy Nesbit and Alyssa Safty, Harry Robinson Buick GMC; Bryan Armstrong, VW SouthTowne; Shelly Hebert, Glenmore Audi; Erich Gail, Cardinale Automotive Group; Robert Karbaum, Weins Canada Inc. / Don Valley North Toyota
Salt Lake City, Utah – August 25, 2014 – DrivingSales announced that five…
ContinueAdded by Crystal Hartwell on August 25, 2014 at 12:11pm — No Comments
Daytona Beach, FL – August 19, 2014 –DMEautomotive (DMEa) today released new research proving that mobile app users become more frequent visitors to a dealership’s service department after they download the app. The study looked at 307 dealerships nationwide that offer a…
ContinueAdded by Crystal Hartwell on August 19, 2014 at 11:27am — 1 Comment
Sale of California dealership group to the 3rd largest auto group in the state reinforces buy/sell market strength in California and nationally; consolidation continues - the big are getting bigger
Irvine, CA, August 5, 2014 – Kerrigan Advisors, a leading national dealership buy/sell advisory firm, advised Irvine, California-based Fladeboe Automotive Group in its successful sale to The Conant Auto Retail Group (The…
ContinueAdded by Crystal Hartwell on August 5, 2014 at 11:30am — No Comments
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