Chris Miller's Blog – January 2018 Archive (2)

The Art of Turning Complaints into New Customers

The auto industry is hyper-competitive. Consumers have countless choices for buying and servicing…

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Added by Chris Miller on January 31, 2018 at 9:16am — 1 Comment

Could Subscription Services & Autonomous Vehicles Solve the Recall Epidemic?

While the struggle to decrease unrepaired recall vehicles on the road continues, new business models…

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Added by Chris Miller on January 5, 2018 at 9:27am — No Comments

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