Thomas F. Jung's Blog – December 2016 Archive (1)

The power of customer satisfaction survey

Business and, as a matter of fact all relationships depend upon good communication. If you do not know something it makes perfect sense to ask. When you do, you may get an answer you either like or dislike, but you will have the most powerful thing, the answer.

This is why OEM’s have CSI (customer satisfaction index) and this is how dealers are…

Continue

Added by Thomas F. Jung on December 20, 2016 at 7:44am — No Comments

© 2024   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service