Keith Shetterly's Blog – October 2012 Archive (1)
To BDC, or NOT to BDC?
Getting anyone to recommend a BDC process, lay out a live agent pay plan, and do some comparison between an in-store, centralized, and 3rd-Party BDC at the same time is often difficult. Especially written down and public--well, here is mine on the link below.
Local Market factors must still…
Added by Keith Shetterly on October 5, 2012 at 2:00pm — 5 Comments
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