Growing up as a Cleveland sports fan has many challenges however, it also includes a valuable lesson for us all. Most of the time talented free agents want to end up on a competitive team with other talented players. This makes a poor team dependent on having excellent draft picks to bring talent to them. This obviously creates challenges for Cleveland sports teams.

I recall this year a talented quarterback saying he didn’t want to play for the Cleveland Browns before the draft and might stay in school to avoid the team. Isn’t that the ultimate insult when quality players don’t want to be a part of your team? Before you spend too much time railing insults on Cleveland sports let’s look at your team.

Do you have a log of talented technicians and service advisors waiting for an open spot on your dealership team? Draft picks will never be available for dealership teams so let’s look at some realistic ways you can develop championship status.

The first consideration in developing your team should be showing sincere appreciation for their accomplishments by saying thank you often and having an interest in what is going on in their lives.


Provide them with the best possible equipment and training on a consistent basis that removes frustration and obstacles from them being productive. Involve them in important decisions making their value never in question. Empower them to make decisions on behalf of the customer and never stand in their way of doing what is right to care for your clients.

Do whatever possible to maximize their personal income and incentivize high performance with aggressive bonus plans. One of the most destructive behaviors I’ve seen from dealership clients is to change a bonus plan because employees are now making too much money.

Real leadership has a strong desire for the prosperity of every team member. Get out of their way and provide all of this and always seek ways you can help make lives better. You will find your championship team producing incredible results that seemed impossible.

Sincerely,
Rob Gehring, President
Fixed Performance Inc.
rgehring@fixedperformance.com
1-888-205-8718
To receive more stories like this one, subscribe to my newsletter by clicking here!

We have helped hundreds of dealership all over the United States apply to receive retail pricing for warranty parts and labor. We do this by using our proven processes to improve margins and at the same time take your customer pay results to new levels of profitability! When you are ready to get serious about your margins, give us a call at (419) 433-0282, or click the Video above to find out more about Margin Plus.

Sincerely,
Bart Barna, National Sales Director
bbarna@fixedperformance.com
Cell: (419) 503-0508
Office: (419) 433-0282

Views: 28

Comment

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

Latest Activity

Crystal Hartwell posted a blog post

SureSale Certified, the Gold Standard for Quality Used Vehicles and Purchase Protection, Expands to Louisville

SureSale enters the Louisville market with certified used vehicle program that offers consumers…See More
9 hours ago
Michael Trasatti posted a blog post
14 hours ago
Michia Rohrssen posted a blog post
14 hours ago
Simon Hopes posted a blog post

Things you need to know before you buy Mahindra XUV300

A lot of people fall for the bigger, stronger and more masculine look in the cars. However, this…See More
21 hours ago
Walter McNulty posted a video

Preferred Dealer Solutions 07/12/19

The many #1 in the industry products we offer.
Friday
Scot Eisenfelder posted a blog post
Friday
Jim Flint posted a blog post

Digital Ad Budget Allocation

In this video blog, Jim Flint, CEO, and Founder of Local Search Group discusses advertising spend,…See More
Friday
Simon Hopes posted a blog post

What happens in the world of construction equipment?

Komatsu Europe launches PC360LCi-11 hydraulic excavatorSince its introduction, the intelligent…See More
Friday
Terrel Watkins posted a blog post
Friday
Dave Anderson posted a blog post

Mission Unstoppable Seat Giveaway

Don't miss this opportunity to attend Mission Unstoppable free, and gain strategies on developing…See More
Thursday
Jeff Cowan posted a blog post

Write Service Podcast: Episode 69- Service Advisors Hitting Their Goals? Time to Re-Evaluate and Re-Train!

This week, Jeff discusses the important topic of goals. We are at the halfway mark, so it's time to…See More
Thursday
Walter McNulty posted a status
"Start the 3rd Quarter Strong with the best traffic driving mail in the industry. There is still time to have a Staffed Sales Event."
Thursday
Walter McNulty posted a video

July112019PDS

Start the 3rd Quarter Strong with the best traffic driving mail in the industry. There is still time to have a Staffed Sales Event. Contact Us Today. www.pds...
Thursday
Jeff Giere posted a blog post
Thursday
Ed Barton posted a blog post
Thursday
Erik Nachbahr, CISSP posted a blog post

Warning: BlueKeep Malware Could be as Bad as WannaCry

Dealers, do your computers still run the Windows 7, Windows XP, Windows Vista or Windows 2003…See More
Wednesday
Dave Anderson's blog post was featured

Make Your Own Momentum!

Momentum is a powerful force that can work for you or against you. When you have it, things can be…See More
Wednesday
Walter McNulty posted videos
Jul 9
Crystal Hartwell posted a blog post

CULA Makes Vehicle Leasing Seamless For Credit Unions

New 'Seamless Lease Connection' from Credit Union Leasing of America streamlines the lease…See More
Jul 9
Dave Anderson posted a blog post

Make Your Own Momentum!

Momentum is a powerful force that can work for you or against you. When you have it, things can be…See More
Jul 9

Get Newsletter

© 2019   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service