Glowing Reviews? Who needs 'em!

What happened to actually EARNING a great review. I got an email from a company today that offers their reputation management company that will post reviews, to my clients, that I FABRICATE for just $97/mo. WOW! How terrible is that?!? If you treat a customer well, you earn the right to ask them for their business. Reviews should be earned by providing good service to a client. Not just because it's BS to future customers though; bogus reviews prevent you from making ourselves look in the mirror. When you get a bad review, accept it, look at it like 'college tuition' because it's the price you pay to learn how to be a better you. Learn how to get REAL CUSTOMERS that you can do business with at www.konig.co

0 members like this

Comment

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

Comment by Mathew Koenig on October 18, 2012 at 3:47pm: Thanks for the comment Mark. I agree, that it must be easy, fast and right :)

Comment by Mark Dubis on October 18, 2012 at 3:43pm: Matt, it never ceases to amaze me how many people try to manipulate or game the system instead of just offering great service and asking the customer to post an honest review. When we were building Carfolks.com we looked at all the marketing and review platforms and it was clear, we could do things the easy way, the fast way, or the Right Way.

We felt customers and dealers deserved a process and product they could trust. I invite you to check out this video about "Customers Calling the shots." http://lovetheexperience.com/