Michael Baker
  • Male
  • San Diego Ca
  • United States
  • K-1 Indoor Electric Go Kart stores…
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Michael Baker's Discussions

JD Power and Associates Internet Forum the week of 10-17-10 in VEGAS>>>>>>>>>>>>

Started Oct 17, 2010 0 Replies

What Forum in recent history has provided such a large array of OEM Digital Specialists in combination with a Great caliber of Dealer participants on the panels. My understanding is the current…Continue


Michael Baker's Page

Latest Activity

Michael Baker commented on David Lewis's blog post Phone Up Dialogue
"Yes indeed David and when continually trained/developed daily gain significantly more showroom 'shows' than 99% of floors with 'sales' consultants taking incoming departmental calls."
Feb 11, 2015
Michael Baker commented on Sally Whitesell's blog post Poor Phone Skills Could Be Costing You A Lot More Than You Realize!
"Sally, Acknowledged. If only GMs of the entire dealership realizes that when Business managers authorize the hiring/firing of many receptionists, the clerical/administrator rate of pay is dictated usually by the business offices lowest tiered pay…"
Jan 26, 2015
Michael Baker commented on Sally Whitesell's blog post Poor Phone Skills Could Be Costing You A Lot More Than You Realize!
"So so so essential. First impression for literally Thousands of potential and established customers monthly. Your third point of 'inspecting what is expected' is critical to assess almost daily to be assured. Hopefully the chosen…"
Jan 25, 2015
Michael Baker commented on Ron Rozier's blog post Who Failed who?
"Discovered early in the GM placement, that went quite well, the DEALER really should stay close in interface with this new Sr investiture for 'improvements'. There is always the 90 probationary period. Dealers, you know it's not a…"
Jan 14, 2015
Michael Baker commented on Jim Leman's blog post Dealerships Vulnerable to Hack Attacks
"10-4 Don. Most will not 'act' until a few dealers get 'hit', unfortunately."
Jan 5, 2015
Michael Baker commented on Rick Lewis's blog post DealerTrack Technologies CEO Interview on CNBC's Mad Money
"Well articulated Mark. Jim Cramer is so versatile in knowledge. Bravo"
Dec 13, 2014
Michael Baker commented on Alan Ram's blog post Bland Text E-mail Causes Fights & Ruins Relationships!
"Appreciate the share Mike. Especially, the two very important reasons why video is a superlative medium for communications/corresponding, as you defined. Ty "
Dec 3, 2014
Michael Baker commented on Ed Louis's blog post Dealers Must Embrace Technology
" LT GM of multiple franchises. Mid 2000's, I encountered challenges/obstacles with General Managers, as they rightfully so, immerse day to day in their traditional approach in marketing via print media almost exclusively for years. When…"
Nov 16, 2014
Michael Baker replied to I.C. Collins ll's discussion 18 Body-Language Tricks To Make A Great First Impression
"Great Great reinforcement outline. Ty 20 years ago, most would say: "Whaaaaat"?"
Nov 3, 2014
Michael Baker commented on Patrick Kelly's blog post Why Customers Leave Without Buying A Car And What To Do About It
"In most Dealerships, tactfully holding accountability with experienced staff with Mgt seems too often challenging for some reason. The traditional TO floor for many many years was assembled with 5-6 consultants and 1 'closer' with other…"
Oct 25, 2014
Michael Baker commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Of the other 66 VIEWERs out there, any feedback???????"
Oct 25, 2014
Michael Baker commented on jeff sterns's blog post Do You Know How Many Website Visitors You Get Late at Night?
"Jeff, Your explanation was quite impressively thorough, Thank You. O/S the auto business for the Entertainment Verticals that are not able to operate 24/7, and have incoming calls or leads from all the USA, inc. Hawaii hours, WHAT are their…"
Oct 25, 2014
Michael Baker commented on Ed Louis's blog post What you need to know about Geo Fencing
"Who knows how to Geo fence tweets from Twitter?"
Oct 22, 2014
Michael Baker left a comment for Nicole Robins Boukather
"Renovation close to complete?"
Oct 15, 2014
Michael Baker left a comment for Nicole Robins Boukather
"20% of exclusively on -line inquiries vs. combined telephonic & walk-in that did'nt submit an electronic inquiry?"
Oct 15, 2014
Michael Baker left a comment for Nicole Robins Boukather
"20% close is phenomenal."
Oct 15, 2014

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
K-1 Indoor Electric Go Kart stores x17 in Ca/Wa/Az/Fl/Texas/Chicago, Ill/Baker Automotive Services LLC/ Consultant/Trainer
What is your current position within your organization?
Expert Consultant after 20 years of awards as a Dealer/GM/BDC director/Sls Mgr/F&I/ Fixed operations Director++ for multi franchises in Fixed&Variable operations
What is your company website?
http://www.k-1.com www.baker-auto.com
What is your LinkedIn page/URL?
How did you specifically hear about DealerELITE? If referred, who?
Grant Cardone
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
20+ years in Variable in Fixed Operations hands on experience. Opened multiple Dealerships. Served on Multiple OEM affiliated Boards and Councils and on Automotive Digital Boards. Passion for this Industry most of my life and today especially with the multiple digital connections with consumer utilization at an all time high.

Michael Baker's Blog

Auto-Synergistic Digital Superior Training this weekend for Dealership Staff at large!

Posted on June 8, 2011 at 2:39pm 3 Comments

Dealerships seeking to provide a 1.5 day progressive digital training session for your staff, at a very reasonable price, but high in value and application within the Chicago area this weekend, strongly suggest PCGs Shotgun Summit via Brian Pasch. Where else can you obtain competitive digital education for Dealers/GMs/Sales managers/ISMs? Of the best. Google it for agenda-impressive. Will be attending. Best contact for further information is to: Lizelle at 201-800-1315

Comment Wall (5 comments)

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At 1:32pm on May 30, 2011, Elizabeth Kilbride said…

Hi Michael, thanks for the network request. Look forward to reading your messages.


At 10:47pm on April 13, 2011, Jim Radogna said…
Congratulations on being featured on dealerelite!
At 9:16am on February 15, 2011, Julie Shipp said…
Thanks, Michael! It's great to meet you on here.
At 10:30am on January 22, 2011, Tia Saraceno Dorsett said…

Hi Mr. Baker thank you for responding back to me, sorry it took me a few days to get back. Thank you so much for the offer, I am in a lease right now and have a place in Jacksonville so I am looking for something closer to north Florida. I would love to hear some of your recommendations about where to look over here.

Thank you,

Tia Saraceno

At 2:35pm on August 31, 2010, Robyn DaLuz said…
Nice chatting Bob :) I'm not gonna forget about you! Talk to you in a few months.....




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