Michael Baker
  • Male
  • San Diego Ca
  • United States
  • K-1 Indoor Electric Go Kart stores…
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Michael Baker's Discussions

JD Power and Associates Internet Forum the week of 10-17-10 in VEGAS>>>>>>>>>>>>

Started Oct 17, 2010 0 Replies

What Forum in recent history has provided such a large array of OEM Digital Specialists in combination with a Great caliber of Dealer participants on the panels. My understanding is the current…Continue


Michael Baker's Page

Latest Activity

Michael Baker commented on Garry House's blog post NCMi Asks: How Much Service are You Providing in Your Service Department?
"Have discovered over and over again thru the years that the majority of advisors do not even ask for an appointment  over the phone let alone when customer is in for the next appt. If Dentists and Doctors do, why not Dealerships???"
Apr 3
Michael Baker is attending Rebecca Kon's event

FREE Presentation: What Today’s Auto Shoppers Don’t Want from Your Dealership at Online

April 3, 2014 from 11:30am to 12pm
Having trouble converting today's car shoppers into buyers? Register now to attend this free webinar on April 3rd with ActivEngage's CEO, Todd Smith, and learn how to update and improve your dealership's strategies for success!http://dealer-communications.com/webinars/todays-auto-shoppers-dont-dealership/See More
Apr 2
Michael Baker commented on Anne Fleming's blog post Breaking the Imbalance of Women Executives at Car Dealerships: Breaking the Gender Gap?
"In my experienced opinion, women are excellent representative in the sales arena relative to men, with lower turnover. The challenge is having ladies and gentlemen serving ladies and gentlemen with customers and between each other... The typical…"
Mar 18
Michael Baker and Rebecca Chernek are now friends
Mar 18
Michael Baker commented on Rebecca Ward's blog post Employee Retention – Managing to Keep Your Employees
"Excellent points Rebecca. The 'doing' effectively re: your 'spot on' points is essential vs. just the 'knowing' via the mgt. staff. As nothing of new, having a descriptive job outline with performance objectives defined…"
Jan 14
Michael Baker replied to Adam Kahn's discussion Classifieds Vehicles FSBO script - Need Input
"Great generic logical outline, Chris. Not only is great information to retrieve, but will assist the seller with relevant information to succeed in his/her selling/trading endeavor with..."
Jan 8
Michael Baker and Braden Cox are now friends
Jan 4
Michael Baker was featured
Jan 4
Michael Baker commented on Rebecca Chernek's blog post A Message to Dealers: Changing the Industry Culture
"Great conveyance with the 'credible' business metrics you provided Rebecca. Hopefully, more Dealers/GMs will read this share vs. just 3rd party professional services. The conveyance is 'spot' on for our franchised Automotive…"
Jan 4
Michael Baker commented on Anne Fleming's blog post 2014: The Year of Women and Reviews
"As a past Dealer in San Diego for many years and more recently for years focused on the digital arena of reviews and..., it amazes me that more Dealers/GMs/Sales Managers are not 'paying' attention to the reputational arena that Women pay…"
Jan 4
Michael Baker replied to David Ruggles's discussion Vulcan Capital Invests in TrueCar
"Thanks for the share David"
Dec 16, 2013
Michael Baker replied to JD Rucker's discussion Should Salespeople Ask for Reviews at the Store?
"Absolutely JD. Best to have accountability for those who serviced the Dealership's clientele. Having someone for the Dealer/GM coordinate professionally and immediately and assuring the correct representative be exclusively identified by name…"
Dec 9, 2013
Michael Baker commented on James A. Ziegler's blog post Jim Ziegler wants to know "CAN LINCOLN SURVIVE?" UH-OH THIS ACCIDENTALLY GOT OUT EARLY
"Jim, Bold inquiry on your behalf with tactful positive respect to the Srs of Ford Motor. As we both have Lincoln for decades, once with a L-Term overdue release with the Mercury line, attempt every year to improve/enhance/establish a Luxury branded…"
Dec 9, 2013
Michael Baker replied to JD Rucker's discussion Should Salespeople Ask for Reviews at the Store?
"Nice to read some 'hands on' Dealership Mgt support in wanting to gain reviews, ideally where most people read reviews. I have read and heard many o/s professional within automotive dealership company conveyance as JD provides some very…"
Dec 9, 2013
Michael Baker replied to JD Rucker's discussion Should Salespeople Ask for Reviews at the Store?
"It is very apparent the hands on Dealers/GM's with dealership experience providing feedback that will bring to the table within 24 hours, feedback whether positive or negative in response, a designated staff member can respond to. As Dealers…"
Dec 1, 2013
Michael Baker replied to JD Rucker's discussion Should Salespeople Ask for Reviews at the Store?
"Agree with Tom LaPointe. Also suggest when emailing post sale to have an inclusive link to Google vs. Yelp in allowing user-friendliness..."
Nov 30, 2013

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
K-1 Indoor Electric Go Kart stores x17 in Ca/Wa/Az/Fl/Texas/Chicago, Ill/Baker Automotive Services LLC/ Consultant/Trainer
What is your current position within your organization?
Expert Consultant after 20 years of awards as a Dealer/GM/BDC director/Sls Mgr/F&I/ Fixed operations Director++ for multi franchises in Fixed&Variable operations
What is your company website?
http://www.k-1.com www.baker-auto.com
What is your LinkedIn page/URL?
How did you specifically hear about dealerELITE? If referred, who?
Grant Cardone
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
20+ years in Variable in Fixed Operations hands on experience. Opened multiple Dealerships. Served on Multiple OEM affiliated Boards and Councils and on Automotive Digital Boards. Passion for this Industry most of my life and today especially with the multiple digital connections with consumer utilization at an all time high.

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Michael Baker's Blog

Auto-Synergistic Digital Superior Training this weekend for Dealership Staff at large!

Posted on June 8, 2011 at 2:39pm 3 Comments

Dealerships seeking to provide a 1.5 day progressive digital training session for your staff, at a very reasonable price, but high in value and application within the Chicago area this weekend, strongly suggest PCGs Shotgun Summit via Brian Pasch. Where else can you obtain competitive digital education for Dealers/GMs/Sales managers/ISMs? Of the best. Google it for agenda-impressive. Will be attending. Best contact for further information is to: Lizelle at 201-800-1315

Comment Wall (5 comments)

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At 1:32pm on May 30, 2011, Elizabeth Kilbride said…

Hi Michael, thanks for the network request. Look forward to reading your messages.


At 10:47pm on April 13, 2011, Jim Radogna said…
Congratulations on being featured on dealerelite!
At 9:16am on February 15, 2011, Julie Shipp said…
Thanks, Michael! It's great to meet you on here.
At 10:30am on January 22, 2011, Tia Saraceno Dorsett said…

Hi Mr. Baker thank you for responding back to me, sorry it took me a few days to get back. Thank you so much for the offer, I am in a lease right now and have a place in Jacksonville so I am looking for something closer to north Florida. I would love to hear some of your recommendations about where to look over here.

Thank you,

Tia Saraceno

At 2:35pm on August 31, 2010, Robyn DaLuz said…
Nice chatting Bob :) I'm not gonna forget about you! Talk to you in a few months.....

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