"The transparency we and our dealers find success in is providing real payments and rates the customer actually qualifies for. This, not the actual price, is what most shoppers are after.
We have also proven that focusing on the payment actually…"
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Jim Radogna
- Male
- San Diego, CA
- United States
- Dealer Compliance Consultants, Inc.
- Blog Posts (39)
- Discussions (15)
- Events
- dE Groups (24)
- Photos
- Photo Albums
- Videos
Jim Radogna's Groups
Jim Radogna's Discussions
Independent Reps Wanted to Market Compliance Training Programs to Auto, Recreational & Powersports Dealers Nationwide.
Started this discussion. Last reply by Ken Bittner Jun 18, 2010. 1 Reply 0 Likes
Reps earn substantial commissions with absolutely no investment on their part. Learn more at…Continue
Independent Reps Wanted to Market Compliance Training Programs to Auto, Recreational & Powersports Dealers Nationwide.
Started Jun 3, 2010 0 Replies 0 Likes
Reps earn substantial commissions with absolutely no investment on their part. Learn more at…Continue
Dealers Suffer Either Way with the Brownback Amendment
Started May 14, 2010 0 Replies 0 Likes
First, I’d like to go on record as saying that I sincerely believe that the Brownback Amendment is a good thing. The last thing auto dealers need is more regulation. Most dealerships are highly…Continue
When the Going Gets Tough, the Tough Get an Attorney
Started Apr 24, 2010 0 Replies 0 Likes
It’s been a tough couple of years for just about everyone in this business. I suspect there is an exception though – attorneys that specialize in suing car dealers.It seems that the recent economy…Continue
Jim Radogna's Page
Latest Activity
Tarry Shebesta commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency
Mike Stoner commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"In the early days of dial up internet access (1996) as the GSM of Washington States largest volume dealer it was clear to me that total transparency was what the customer wanted. I developed and implemented a transparent…"
David Ruggles commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"That's what Ford said when they bought all the stores in Tulsa, OKC, Indy and SLC. They were going to show us all how its done."
Daniel B Oliver commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"Well said Jim. Sage advice. Should be on the desk of every dealer principal."
Jason Mickelson commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"First, Mr. Radogna, great post designed to help dealers in the new age of selling cars.
I liked Mr. Ruggles idea of defining transparency. Merriam-webster.com it as (omitting definition 1 that has to do with light passing through an…"
Jim Radogna commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"Thanks for all the feedback and kind words!"
Randall Welsh commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"This is a link to an online article from Ward's Automotive about dealership clarity you may want to read on page 35: http://viewer.zmags.com/publication/98fe8eea#/98fe8eea/37
rwelsh@cimasystems.net"
Scott Hengtgen commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"I would not say its not about closing ratios, but its not all about closing ratios. The more you close the more gross you achieve be it in car gross, F&I gross or service gross. Its not just about hitting a home run or the customer walks. When…"
Doug Davis commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"How do we make money in the internet age with transparency?
First focus on your major variable expenses: Salesman's compensation, Floorplan and Advertising. Put those in line with what you are trying to accomplish.
Know how to still make…"
David Ruggles commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"Its not about closing ratios, its about gross profit. How can a discussion like this take place without a common definition of "transparency?"
My comment was "Our customers do NOT want to pay our overhead. They…"
Bobby Compton commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"Excellent Mr. Radogna!!~
I think most folks whom have sold automobiles for over a decade had at one time or another been exposed to the same mindset you speak of, it's the way it's always been done, I can relate to you regarding…"
Mathew Koenig commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"Sorry for all of the typos, I'm replying from my mobile."
Mathew Koenig commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"David - I agree that we need to make profit to be in business, that obvious to anyone with business sense but your comment 'they don't pay our overhead' is 100% incorrect my friend. We don't make a penny without making…"
Paul Barrett commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"Well said!!! No doubt this is the future of the sale process. The ones who jump on board will be looking in the rear view at the rest. "
Scott Hengtgen commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency"We have grasp total transparency with both hands. Sometimes I think we are to transparent, but the consumer proves me wrong. Our closing ratio has gone up considerably as has our CSI. The customer enjoys the process as does the sales people. Do…"
Profile Information
- Which best describes you?
- Vendor
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- Dealer Compliance Consultants, Inc.
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- President
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- http://www.DealerComply.com
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- http://www.facebook.com/#!/profile.php?id=1783772956
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- http://www.linkedin.com/profile/edit?id=54946816
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- Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
- Dealer Compliance Consultants is a leader in compliance resources and education for the automotive industry. Our mission is to assist auto dealerships, both large and small, in establishing and sustaining a culture of ethics and compliance. Our training programs allow dealers to educate their entire staff for a fraction of the cost of traditional programs. Our time saving, cost-effective solutions are easily integrated into the dealership's everyday operations, so employees can focus on selling and servicing vehicles while enhancing profitability and customer satisfaction.
Jim Radogna's Blog
10 Things to Consider Before You Blow Off the Idea of Transparency
Posted on April 10, 2013 at 8:30pm 19 Comments 5 Likes
Dealers are constantly looking for ways to get an edge in the digital age, yet many continue to follow the same sales and advertising practices that they’ve been using for decades.
The problem is that the game has changed…
Continue Using Questionable Reputation Management Tactics Is Risky Business
Posted on March 24, 2013 at 9:05pm 0 Comments 0 Likes
There’s no doubt that it takes a lot of hard work and dedication to maintain your online reputation, and it may be tempting to look for ways to ease the burden. One way is to hire a company that specializes in reputation management. There are plenty of companies out there that offer seemingly quick and easy…
Pay Plan Pitfalls
Posted on February 12, 2013 at 8:34pm 0 Comments 0 Likes
California recently joined New York in requiring that all sales commission pay plans be in writing. This may seem like common sense since many dealers realize that from a legal and practical standpoint, all commission agreements should be in writing whether it’s required or not.
Even if you already…
Continue Best Practices for a Compliant Service Department
Posted on February 2, 2013 at 8:51pm 0 Comments 0 Likes
Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related issues are traditionally among the most commonly-cited consumer…
Comment Wall (12 comments)
- At 9:30pm on November 7, 2010,
Alex Rangel said… - Thanks bud I'm always up to learning
- At 3:18pm on November 6, 2010,
NANCY SIMMONS said…
- I am still celebrating it... I regard it as a "rebirth" and can't wait to LIVE my next 50 years!!!!! Thanks so much!
- At 2:50pm on November 6, 2010,
- Jim, Congratulations on being featured here on dealerELITE! You are the Creme de la Creme...as we French people say! I am so blessed to have gotten to know you!
Thanks for your friendship and your gift of sharing!
- At 4:58pm on October 12, 2010,
Cathy Aron said… - Thanks for the friend invite Jim!
- At 3:32pm on October 11, 2010, Cathy Aron said…
- Congratulations Jim! You're a featured member on dealerELITE today.
- At 6:15pm on June 16, 2010,
- Hey Jim,
Thanks for joining "Nothing but Net". I really look forward to networking with you going forward and am honored that you chose to join~
Respectfully,
Nancy Simmons
- At 7:27pm on April 20, 2010,
Greg Martin said… - Hey Jim,
Thanks for the invite! I'm with David Lewis and Assoc. as I'm sure Chris told you. Love to meet you sometime, where are you based out of?
- At 4:37pm on April 2, 2010,
John Skelton said… - Jim-
Thank you for your request, even though I'm on the back-end of the automotive industry, I'm certain I'll learn some things from you.
Thanks again,
-John
- At 1:48am on March 17, 2010,
Jack Higginbotham said… - Hey Jim! Thanks for joining F&I Resource Corner! Feel free to add any of your Articles and Discussion to help us get the group going.
- At 1:11am on March 12, 2010, WALDY ZAPPATA said…
- HEY JIM. HOW ARE THINGS?
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