Posted on November 1, 2012 at 10:42am
Even in the safest auto dealership, accidents happen. In fact, what happens in your dealership in the hours following an accident is an excellent test of your positive safety culture. Here are a few things to look for:
(1) Response within minutes, or within 24 hours.
(2) Timely notification of claims.
(3) A thorough, prompt approach to accident investigation.
(3) Investigations that focus on finding solutions, not just blaming employees.
Did you notice how… Continue
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