Kevin Bradberry brings the anonymous letter written by "your customer." to life (what your customer is thinking...
Thank you all very much for your comments. I know you all practice what you preach regarding your own customer's experiences. Very cool!
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This is an excellent video to share at a team meeting
So dramatic and so very real. Every Car Dealer should see this, but more over need to hear it also. Leonard B from DP gets it. He sees this everyday like I do, I'm sure.
Awesome! Great job!
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